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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 6289 reviews

Rating Filter

Rating by feature

  • Setup

    Rating 4.6 out of 5 stars

  • Range

    Rating 4.5 out of 5 stars

  • Signal Strength

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers value the Nest Wifi's ease of use, extensive coverage and range, and generally positive setup experience. Many appreciate the strong signal and improved performance it offers, leading to a better WiFi experience. However, some customers experienced connection issues, and a few wished for more Ethernet ports. The price point was also mentioned as a potential drawback by some users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 284 Showing 5,661-5,680 of 6,287 reviews
  • Rated 5 out of 5 stars

    Best router

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product ,the internet connection is awesome

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to set up

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    And it talks in a polite, well-modulated voice. Nice.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 1 out of 5 stars

    Don't waste your money!!!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Claims to cover over 5K square feet. House is less than 3K with main router upstairs and the 2 points downstairs. I have over 1.2G speed service and the best I can get downstairs is less than 120M. Look at others such as netgear as my previous netgear nighthawk single wireless router upstairs would yield me over 350M downstairs. Nighthawk died and was talked into this purchase by the folks at Best Buy...never again.

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi LouisW, thanks for taking the time to share your feedback with us about the Nest Wifi, and we’re sorry to hear that it didn’t meet your expectations.

      The Nest Wifi router can cover up to 2200 sq ft while each Nest Wifi point can cover up to 1600 sq ft. To have reliable Wi-Fi throughout your home, it’s best to check the placement of your Wi-Fi router and Google Wifi points. As a general rule, points work best when they’re no more than two rooms away from each other. For example, if the far end of your house has weak Wi-Fi, don’t put a Wifi point in that exact spot. Instead, put it part way in that direction. Try to place it in an elevated position like on a shelf. It may be helpful to try the following steps to see if the signal will improve:
      - Repositioning the points to avoid obstructions like walls, doors, and aquariums can improve performance.
      - Make sure all unused devices are off and not draining bandwidth with large downloads.
      - Check for possible sources of interference such as microwave ovens, refrigerators or other equipment.
      - Restart your network.

      If you’d like, our dedicated team can check and guide you with further troubleshooting. Just reach out to us anytime at the following link and we’ll help you the best way we can: https://support.google.com/googlenest/gethelp Nest

  • Rated 3 out of 5 stars

    Not worth it

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality router mesh system held back by the limitation of throttling your speeds! I have 1 GB internet by EPB and i only get 300mps on WiFi. When i hook it up the wired its fine for a couple days and then changes to 600mbp. Look elsewhere!

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi Kazacune, thank you for sharing your review. We're sorry to hear that you're experiencing some difficulties with your Nest Wifi when it comes to speed. Please be advised that speed is dependent on both the router or point and the device that is connected to it. If you have an older device, it’s likely it won’t support the latest standards for the fastest speeds. We recommend that you reach out to our support specialists so we can help investigate further and provide you with troubleshooting tips that may improve your overall experience. You can contact us on our Google Help page here: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    WiFi strong and stability

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice product to get your WiFi strong and stability

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent range

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Use it to connect wifi to my PC in the garage.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s ez to setup, wifi is good but it can be better and wish the tang is bigger

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great item

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    just got this for the up stairs for the kids and down for us i actually love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    there's not much to say about this product except amazing!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great picture

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the picture quality and additional smart features

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfacción

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a good tool for internet and WiFi signal for the price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The bed wif

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent strong, great wifi, it’s work, with Comcast

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Google Nest Wifi, which I purchased, is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works perfect

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and looks great, they are perfect for my home

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works better than the originals

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For three for home. Now will get three work the job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great WiFi!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super easy setup, great WiFi performance. Great purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Value

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had only 1 issue in 1 year best item EVERRRRRRRRRR

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ok Routers

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These didn't work for me. Signal strength wasn't good between mesh system.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi Bobby,

      Thank you for taking the time to share your feedback. We’re sorry to hear that Nest Wifi didn't meet your expectations.

      Some factors like thick walls, mirrors, windows, and even signals from other wireless devices may cause interference that will shorten the distance Nest Wifi router can cover.

      We'd like to gather more information about your experience to help you further. Please feel free to reach out to us so we can take a closer look here: https://support.google.com/wifi/contactflow Nest

  • Rated 4 out of 5 stars

    So far so good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far no complaints about games lagging! So far no complaints about games lagging!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excelent product and quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product provide great signal and quality of service

    I would recommend this to a friend