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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 6289 reviews

Rating Filter

Rating by feature

  • Setup

    Rating 4.6 out of 5 stars

  • Range

    Rating 4.5 out of 5 stars

  • Signal Strength

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers value the Nest Wifi's ease of use, extensive coverage and range, and generally positive setup experience. Many appreciate the strong signal and improved performance it offers, leading to a better WiFi experience. However, some customers experienced connection issues, and a few wished for more Ethernet ports. The price point was also mentioned as a potential drawback by some users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 49 Showing 961-980 of 6,287 reviews
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Google Router and Mesh System - FLAWLESS

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely flawless, reliable, wonderful. So EASY to set up and use, and not one dead or low signal spot in our home anymore, including patio, porch, garage. We've tried many other wifi boosters, repeaters... UGH... and wasted hundreds. The Google Nest Mesh system works perfectly with our Xfinity modem. Don't waste time and money on anything else. We also purchased the Google HubMax - we're an all Google, all Nest smart home, including the camera doorbell, Nest 3G TStat. Every Google/Nest device in our home has met and exceeded our expectations.

    I would recommend this to a friend
  • Pros mentioned:
    Coverage, Speed

    Rated 5 out of 5 stars

    Great WiFi system

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My entire house is covered. And it gave me more boost! Of course it’s a step up since I live out in the country and all we get is satellite internet.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Range

    Rated 5 out of 5 stars

    Great Router!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I liked the ease of setting these up and the range covered. Also liked the features that came with them

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Game Changer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has revolutionized the wifi in my house. I finally have wifi connection everywhere. Super easy to set up

    I would recommend this to a friend
  • Pros mentioned:
    Coverage, Ease of use

    Rated 5 out of 5 stars

    Great mesh system!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a great system that fit our need. Easy to set up, covers our whole house. This was a great system for the price. I highly recommend it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Mesh System

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are trying to have google home setup and looking for a mesh system. Then i would definitely recommend getting a google mesh router

    I would recommend this to a friend
  • Pros mentioned:
    Setup
    Cons mentioned:
    Connection

    Rated 2 out of 5 stars

    Too many issues

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got a 2 pack right at the beginning of the pandemic as I was expecting more devices to be connected throughout the day. I thought it was going to be plenty for a 2000 sq ft house and will fix the dead spots. Setup was quick enough and has basic controls in case you want to customize (e.g. I use opendns for site blocking, you can setup priority device for few hours but didn't really notice much change while using it). The first issue I ran into was few devices which use 2.4 GHz only. These devices would not connect so I had to use workarounds like setting up a temporary tethering 2.4 GHz network with same credentials. After few months, I realized that majority of devices were not switching between the two points when moving within the house. You would have to switch off wifi and switch it back on the device to connect to the closest point. It was so bad at times that I was better off just unplugging the second point and just use the router. After 7-8 months, the additional point started having more issues and would go offline overnight and had to be restarted. Now after 15 months, the additional points goes offline within hours of restarting. I tried factory reset but there was no change. I was expecting much smoother experience (isn't that the whole point of a mesh system?) and longer life from a $250+ device. I am heavily into google ecosystem so tried my best to make it work but will be looking for a better mesh system now.

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi Sudi, we appreciate your feedback and thanks for being heavily invested with Google products.

      We’re sorry to hear your experience with the connectivity and performance of your Nest Wifi. It may be helpful to try these workaround to see if the connectivity will improve:
      - Move the connected device closer to your Nest Wifi Router or Point.
      - Repositioning the Points to avoid obstructions like walls, doors, and aquariums can improve performance.
      - Make sure all unused devices are off and not draining bandwidth with large downloads.
      - Check for possible sources of interference such as microwave ovens, refrigerators or other equipment.
      - Run a mesh test to confirm placement of your Nest Wifi Points. Try to move your Nest Router or Point to a more open or unobstructed location and your Nest Wifi Router or Points closer to each other.
      - Restart your network.
      - Contact your Internet Service Provider (ISP) to confirm your service is working properly.

      Also, you may visit these links to learn more about setting a priority device and about Family Wi-Fi:
      - Set a priority device: https://support.google.com/googlenest/answer/6246483
      - About Family Wi-Fi: https://support.google.com/googlenest/answer/7506043

      If you need assistance, we’d be happy to help you further if you can get in touch with us here: https://support.google.com/wifi/gethelp Nest

  • Pros mentioned:
    Coverage, Setup

    Rated 5 out of 5 stars

    Mesh it again

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. The two pack provides ample coverage and goes great with the 3-pack Nest Mesh. Increased the download speeds tremendously. Very easy to set up.

    I would recommend this to a friend
  • Pros mentioned:
    Coverage, Setup

    Rated 5 out of 5 stars

    Very powerful and fast...

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The system is extremely easy to set up. Coverage is outstanding! I will add the hub and nest doorbell soon, to this system. Very satisfied with this product!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Next gen wifi

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a Netgear orbi that did nothing but keep crashing and dropping wifi for 2 minutes several times a day, saw this kit on sale at Best Buy and figured with a 45 day return period as an elite plus member, why not give it a try? Just setting this up using the app, you could feel this thing really is next gen, the interface is so easy to use and setup, ties into existing google account with gmail, and so far incredibly reliable. Seems like the older brands in the game are over the hill and just don’t have it on the software front, unlike Google.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Range

    Rated 5 out of 5 stars

    Easy Setup and Improved Experience

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The wifi mesh was sooo easy to setup. With the router upstairs and the point downstairs wifi has been great no matter where we are in the house.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Range

    Rated 5 out of 5 stars

    Met all expectations

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This system is very easy to set up and provides the excellent range that I needed in a large 3 story house. So far it has met all my expectations.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Exactly what I needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid investment for my needs. Extremely easy setup and works flawlessly since installation. Not using the voice control features so no input there.

    I would recommend this to a friend
  • Pros mentioned:
    Range

    Rated 5 out of 5 stars

    Nest Wifi for the Win

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I previously owned the first version Google Wifi which worked well to cover my approx 3000 sqft 3 level home. I purchased the Nest Wifi after hearing about the extended range it offers. I was able to Use the new Nest router part as my main router, and link the new "hub" to extend my reach approximately 500 ft across my property to the home office, and link one of the older units to reach 200 ft beyond that to my garage. this is something I was unable to do with the previous model. come in handy for longer distances I needed to expand my Wifi cameras locations. awesome product

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Setup

    Rated 5 out of 5 stars

    Net Wifi Mesh Router works great!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best router I've ever used. Easy to hook up and easy to use. Great wifi throughout my home now. No more dead spots.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Love This Product

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I own a 2500 sq/ft two story home where the signal was terrible in my downstairs family room and lanai. Once I installed the mesh system the signal dramatically improved throughout my entire house. Went from getting 15 MBps to now getting 50 MBps in those areas. I am going to change my package to a higher package for faster speeds now that I have solved my issue. Also a very complementary addition to my existing Google Home Mini's that I had in almost every room. Just wish Google would add in an intercom feature instead of the broadcast feature they currently have.

    I would recommend this to a friend
  • Pros mentioned:
    Range

    Rated 5 out of 5 stars

    Nest products are the best

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Such a good product to use. You can keep track of everything which is linked to your internet. The range is unbelievably amazing. The features it has to keep track of devices and everything connected to your internet is AWESOME. This product is addictive because once you buy this product you'll end up wanting to make your whole house a smart house by adding a nest thermostat, nest hub, smart lights, LEDs, etc which is exactly what ended up happening to me. I love it all! Buy this product you won't regret a single bit.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Made a huge difference

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a 150 Mbps broadband connection and with my old router, I was barely able to get 10-15 Mbps bandwidth even in the rooms adjacent to the router. I have now installed a Nest Wifi router + 1 point for my two bedroom apartment and the difference is noticeable. Speeds tests consistently show near full bandwidth availability at any corner fo the apartment. Other than one disconnection within the very first hour of setting everything up, the connection has been pretty solid so far. The installation was also very easy with the Google Home App.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Setup

    Rated 5 out of 5 stars

    GREAT PRODUCT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    on the pricey side but if you can catch it on sale... super easy to set up and hassle free to use especially for those with nest eco system.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Pricey but worth it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm very impressed. I had a not inexpensive Linksys ACS1900 that was only a couple of years old, but it was getting grouchy, dropping connections for no reason. A factory reset didn't fix it, so I started over with the Next system. It's something of a revelation. I need to serve two buildings, including the guest house, which is 15 yards across the back yard from the main house. This system with two add-on points handles it all. Set up was typically Google-easy, and it hasn't lost any devices once since then. Pricey but worth it.

    I would recommend this to a friend