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Customer reviews

Rating 4.6 out of 5 stars with 6289 reviews

Rating Filter

Rating by feature

  • Setup

    Rating 4.6 out of 5 stars

  • Range

    Rating 4.5 out of 5 stars

  • Signal Strength

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers value the Nest Wifi's ease of use, extensive coverage and range, and generally positive setup experience. Many appreciate the strong signal and improved performance it offers, leading to a better WiFi experience. However, some customers experienced connection issues, and a few wished for more Ethernet ports. The price point was also mentioned as a potential drawback by some users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 75 Showing 1,481-1,500 of 6,287 reviews
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Easy to setup, awesome to use!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Meets our needs in speed and strength, offering great speeds both for our main house and a separate guest house approximately 20 meters away. We have never had any problems with disconnects or slow downs. It may not offer you the degree of fine tuning and control that a router will, but with how functional and easy to use it is I don't really mind.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 4 out of 5 stars

    It has really helped the internet connection

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have multiple laptops, wireless devices and this has improved speed/connection. Easy to set up.

    I would recommend this to a friend
  • Pros mentioned:
    Range

    Rated 3 out of 5 stars

    I really wanted to love this....

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really wanted to love this router and points bundle. The problems tends to be that there is no way to have certain devices connect only to the main router or one of the points. I have a spin bike in the basement along with a point there. At times, it will connect to the upstairs main router and my connection will go to weak. The only way I have found to have it reconnect to the basement point is to unplug the spin bike and hope it reconnects to the basement point. Very frustrating that this happens when there is literally a point just a few feet away. On a plus side, it has increased the range of wifi in certain areas of the house especially outside on the deck. Also if you have an apple device that you are using to set this up ( the app is required for set up), it is so difficult. We spent 2 hours and were about to give up when we called support. It took another hour before it was figured out that we had a certain setting on our phone turned off that was needed to connect the points. Very frustrating.

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi there Shadow, thanks for sharing your insights with us. We're sorry to hear about the connectivity issue you are experiencing with Nest Wifi, and for falling short in providing your support needs.

      The issue is most likely related to signal interference caused by the walls in your basement. Placing your Nest Wifi Router and Points strategically will help provide better signal reception and provide a stable connection. Ideally, Nest Wifi Router and Points should be no more than 2 rooms apart and in line of sight from each other for the best experience.

      If you are still experiencing some issue with Nest Wifi, we recommend contacting our support team once more and we'll do our best to help you by reaching out to us here: https://support.google.com/googlenest/gethelp Nest

  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Terrific system, great coverage!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish we’d made this purchase long ago. No more weak signal and dead zones. Working from home is now a breeze with blazing fast upload and download speeds. The Google nest system Also finally allowed us to cut the cord on cable tv and save hundreds of dollars a year. The streaming is seamless, the resolution crystal clear. Super easy set up too!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Range

    Rated 5 out of 5 stars

    Great router!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to install & range is great! Would highly recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Truly Mesh

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had spotty coverage as I was using a singe router with my 2000 sqft house. I thought of upgrading my router and researched about mesh Wifi system. I narrowed it down to 2 Nest and Eero. Tested both and they were equally good. I ended up keeping Nest because of its compatibility with other Nest products. I am happy as I get good speed in every corner of my house.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 4 out of 5 stars

    WiFi power

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little pricy for our budget but we had to try it since we lost connection with online learning and work. So far it has allowed us to get better connection throughout the house. I am only rating a 4 because with us shifting back to work and only kids online learning. After we purchased they called us back and haven’t used it all at the same time. If we return home work/school I can change my opinion.

    I would recommend this to a friend
  • Pros mentioned:
    Coverage

    Rated 5 out of 5 stars

    Google Nest is a winner!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My only regret is that when the Google rep was at BB for my previous purchase of the Google WIFi that ss that they didn’t mention this upgraded version. Added Nest to Google’s WIFi mesh and now have no dead zones. Great coverage from 2nd floor to Basement and gront/backyard. TVs, phones, computes, iPads everywhere working great. Also 2 Xboxs

    I would recommend this to a friend
  • Pros mentioned:
    Coverage, Ease of use

    Rated 5 out of 5 stars

    Awesome mesh wifi system

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to install and setup. Great coverage across the entire house.

    I would recommend this to a friend
  • Pros mentioned:
    Coverage

    Rated 5 out of 5 stars

    Great coverage across the whole house

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We’ve had this for a month and it has worked flawlessly. We have many devices going and coverage has been great. The two points are like Google Mini’s also. Our router starts at one end of the house and the old setup couldn’t reach the other end, and struggled when loaded with to many devices. This setup works perfect with our situation and I’m very happy with it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great and Easy to set up

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was super easy to set up in my house. I was using single point range extenders, which was causing an issue switching point to point. With this Mesh setup, I have no more blackout spots or problems with my devices switching to each point in the network. Overall very happy I upgraded to this over what I was suing.

    I would recommend this to a friend
  • Pros mentioned:
    Range

    Rated 5 out of 5 stars

    Easy Mesh WiFi system

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this upgrade to my WiFi. The mesh system works seamlessly and in rooms that used to be dead zones I’ve now got strong signals. I had heard there might be issues with Ring cameras but I’ve got 2 connected and have had no issues at all.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Range

    Rated 5 out of 5 stars

    Improved my internet connection

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The range on these is amazing! Fairly easy to set up as well!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works Great!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is very easy to set up and works great. I highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It works!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been using it for months, and it works like a charm.

    I would recommend this to a friend
  • Pros mentioned:
    Range

    Rated 5 out of 5 stars

    Solved my problems

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've always struggled to get a great internet connection all across the house, because of interference or other issues, but Google provided the fix for all that. Now I never have to worry about hitting a dead space or a snail space in my house ever again, plus they work as a google mini assistant, making them even better!

    I would recommend this to a friend
  • Pros mentioned:
    Coverage

    Rated 5 out of 5 stars

    Works great.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great.. no issues with coverage. Covers all floors, I have one in the living room and one upstairs. And for the bonus.. the access point is actually a google smart speaker... Me: "ok google, this is nice" Google Assistant: "Awww... we do our best" okay that's not a real conversation :-D

    I would recommend this to a friend
  • Cons mentioned:
    Connection

    Rated 5 out of 5 stars

    great connection

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Spectrum router kept dropping connection every day. Got tired of calling technical dept to resolve problem but it persist every day. They suggested this router and it was the best ever. No connection drop and also, I'm able to connect with Google for time, music, and can also have control over connection around the house. Glad i went this route.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great wifi booster

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Because we have a larger house with multiple levels, wifi signal is always an issue. We tried using mediacom 360 extenders. They produced a weak signal. A friend recommended the Google Nest Wifi mesh system. After setting it up which was very user friendly, I was amazed at how strong the wifi is throughout the house. SO glad we purchased this.

    I would recommend this to a friend
  • Pros mentioned:
    Coverage

    Rated 5 out of 5 stars

    Worth It

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wish I bought it sooner... Wifi was poor in certain areas of our 2700 sf, 2 story home. This solved all of our signal loss issues and puts out full coverage in every room and in the garage... We even have much improved coverage in the front and backyard. Worth the investment.... simple to set up. No more complaints from the kids!

    I would recommend this to a friend