Customer Ratings & Reviews
- Model:
- GA01425-US
- |
- SKU:
- 10331251
Customer reviews
Rating 4.6 out of 5 stars with 6224 reviews
(6,224 customer reviews)Rating by feature
- Setup4.6
Rating 4.6 out of 5 stars
- Range4.5
Rating 4.5 out of 5 stars
- Signal Strength4.5
Rating 4.5 out of 5 stars
to a friend
Rated 1 out of 5 stars
Useless for home devices, no practical 2.4ghz
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn't work at 2.4ghz, so useless for most home devices (ie light switches). Google help told me I would have to buy a second router for this to work.
This review is from Nest Wifi - Mesh Router (AC2200) and 1 point with Google Assistant - 2 pack - Snow
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi travisophila,
Thanks for sharing your feedback with us. We´re sorry to hear of the connectivity issue you have with your Nest Wifi.
Nest Wifi system utilizes a feature called proactive band steering – directs your devices to channels with the best performance. If it detects that your 5 GHz would provide a clearer and faster Wi-Fi connectivity, it will proactively switch your connected devices to 5 GHz band.
If your home is more than 2,200 sq ft., then you may need to add a Nest Wifi Point to your existing Nest Wifi Router to provide a better Wi-Fi signal coverage area. You can learn more about expanding your Wi-Fi mesh network with Nest Wifi by visiting this page: https://support.google.com/googlenest/answer/7182840?hl=en
If you'd like us to have a look at the issue, we'd be happy to check it out, and do our best to provide you with a resolution. You can contact us by visiting our support page here: https://support.google.com/wifi/contactflow
Rated 1 out of 5 stars
hunk of crap
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.stopped working after two years stop making stuff in china its trash
This review is from Nest Wifi - Mesh Router (AC2200) and 1 point with Google Assistant - 2 pack - Snow
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi Sciencerocket, we appreciate your feedback. We're glad to hear you find Nest Hub (2nd Gen) is great. However, we're sorry to hear that you find the display a little small. We'll make sure to pass along the details of your feedback to our product team and go back to the drawing board, since we're always on the lookout for ways to improve our products and services. Our support team would be happy to help you with any other support needs you have here: https://support.google.com/googlenest/gethelp









