Customer Ratings & Reviews

I like and prefer the Google Nest network. I upgraded from Google Wifi...and appreciate the upgrade benefits and connectivity. I appreciate that Best Buy has accommodated customers so well during this COVID-19 event. Good process + Good Customer Service = Happy Customer (even during COVID). :) Thanks again. I like Best Buy...always have. --John

Easy to use and provides great WiFi coverage in our house.

Easy to setup. Great product, works seamlessly. The only reason I gave it 4 out 5 is bc in 2022 it is and would be considered ant older device and as such is not as fast or as capable as some competitors' products. For the price and the ease, however, the nest wifi pack is definitely worth it.

Brilliant mesh system. With my old, traditional router in the living room, wifi would be fine there but stodgy on the other end of the apartment. This system fixed everything. Easy to set up and manage, solid connection in all parts of apartment. Wish I'd made the switch earlier. Would definitely recommend.

Very easy to use. Great product with good range. Easy to setup

user friendly install , easy to use , excellent connectivity

I love my google nest! I bought it to have better internet while working from home, and it has helped tremendously. I can do all my work tasks seamlessly. My whole family has benefited from this awesome upgrade as well. t's worth it. I recommended it to all of my colleagues and friends.

I didn't want to like this product. It looks like a puck instead of having any visible antenna. Not that I need to have flimsy antenna flying around, but it just looks like it's not going to work. It also doesn't have many settings you can fiddle with, so it seemed likely something important was going to break. It works great. The QR code setup thing is... weird, and, they omit an essential part of the directions when replacing a previous router: Turn off the old router! Otherwise setup goes haywire. Once I figured that out, it was all really simple. Plug the first one in, scan the QR code with the app, set it up, plug the second one in, scan its QR code, done. That fixed an issue where basically anything past the fridge (center of the house) was getting poor signal - the second "Point" is acting as a repeater over there sitting... on top of the fridge to get the signal around that big metal object. Speeds are super fast. 336mbps down 48mbps up and I'm pretty sure that limit is mostly because of my internet plan not the Google Nest Wifi

Amazing mesh routers very fast and easy to setup via the app

Nice coverage and easy install. Blazing fast service now in all rooms on three floors.

Was very easy to set-up. Been running very well with excellent coverage throughout the house.

It was an easy setup. The app guided me most of the way. What people don't know is that when you set up one of them, you cannot put all of your devices on that one. It won't work properly. But if divided between the two, they work great! Although expensive, they will last for years. Plus they aren't bulky. You can store them anywhere.

This system is perfect if like me, your home wifi router that came with your service doesn’t cover the full area of your home. Also I have noticed that with the mesh system the speeds are just as steady and reliable in my basement where the access point is versus upstairs in my family room where my main Nest Router resides. Definitely a great, simple solution for expanding your coverage in your home!

I had an emergency situation with my old router conking out during the COVID 19 pandemic. Thanks Best Buy to have it in stock and match competitors price The setup is easy. The diagnostics are easy. Only thing is it does not have features to log the traffic. Plus for some reason my iPhones don't transition smoothly from router to wi-fi point. Have heard EERO is better but am happy with Google Wi-Fi.

Great router it covers all areas in my home. Easy set up!

I got this router to replace one that wasn't working right. We had really slow internet before and we were considering switching internet providers. We decided to try a new router. This was such an amazing difference. Speed tests show our speeds are higher than the highest speed we are told we would have from our provider. We are signed up for 60 mbps, but on wifi speed tests the Nest Wifi shows we are getting 77 mbps.

Solid system. Easy to install. It covers a two-story home.

Easy to setup and works great. Highly recommend this product.

Not to difficult to set up using the google app and my phone. We've had slow and intermittent outages due to our wireless router from Spectrum and this setup fixed that and we haven't looked back. The access point also serves as a "Hey Google" device. A+ score from me. I was at my neighbor's home and still saw a signal, so excellent coverage.

I initially purchased the older version of google wifi and wasn’t happy with the speeds and coverage in my house. I retained them for this new model and it was like night and day. The old version I had four wifi points and the coverage was still spotty. The new version I only installed two wifi points and I have great coverage in 3500 sq. Ft. House.