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Customer Ratings & Reviews

$349.00

Customer reviews

Rating 4.6 out of 5 stars with 6289 reviews

Rating Filter

Rating by feature

  • Setup

    Rating 4.6 out of 5 stars

  • Range

    Rating 4.5 out of 5 stars

  • Signal Strength

    Rating 4.5 out of 5 stars

91%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 81 Showing 1,601-1,620 of 6,287 reviews
  • Rated 4 out of 5 stars

    New Gateway

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this to get greater connectivity to my solar gateway which kept going down for lack of internet connection. This seems to have done the trick because my gateway hasn't gone down since I installed it. Instructions on how to set it up were confusing.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi StevenK, thanks for the feedback, and it’s good to know that your gateway hasn’t gone down after you installed the Nest Wifi Pro. We’re sorry to hear you find the setup instructions confusing, but we’re glad that you made it. If you find yourself in need to set up another Nest Wifi Pro again in the future, please refer to this link that might help: https://support.google.com/googlenest/answer/9548301

      For any questions or concerns, simply let us know and we’d be more than happy to help you: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Great Mesh Router

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great speeds (400MBS) and range through out the house.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Wifi Set

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great wifi set at a great price. Gets the job done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best mesh wifi

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love how easy and seamless it was to setup and control your Wi-Fi. I have the terrible wifi from the cable company and disabled this to use only the mesh for 3 floors never losing any connection. In addition to it being a google speaker it’s great for any room.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good signal strength and easy installation

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really easy installation and configuration. The added use of the satellite component as a voice command/speaker system is really nice to have. The signal has been excellent with just two points in a 3000 ft home. I have also lost power while away and it came back without issue.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Way easier to set up that others led me to believe

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was basically just plug it in and go, then just set up your network through the Google apps. I didn't need to adjust any modem settings or make any exceptions for it on AT&T gigabit fiber. And it works about 5x better than their proprietary modem does. I'm very happy with it. The price was crazy, but luckily I had gift cards.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No Dead Spots

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This router is an upgrade from the one the cable company sent me. I now get great wifi coverage throughout the house as well as in the front and back yards. Having both the router and point was overkill for my home, but I wanted coverage outside. I also like how I can use my phone to determine which devices need priority.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must for the big house

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I install this system on the 2400 sq ft ranch, and I have the signal strong all around (at least 3 bar) I was intent to use the AC1200, but this one does not cut it, so I decide to upgrade. So far so good, signal stable during the day, some interruption at night due to automatic update

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great experience and setup

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recommend this router/mesh to just about everyone I know. The setup is easy and expandable. The connection to other Google products is also seamless. Just wait for a sale. It’s frustrating paying $350 when it goes on a week later at $199

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not a high performance system

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I though I knew what to expect but I was wrong. The main hub worked ok, but each additional hub cuts the bandwidth in half. I pay for 400mbps speeds and was only getting 60mbps at the third node in the basement. Didn't deliver the wide coverage as advertised. This is only useful if you only need low-speed service

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hey MadisonB, thanks for sending in your feedback on your Nest Wifi. It's upsetting to learn that you're not experiencing the full potential of your device. This is not the initial impression we want you to have with the products and services we provide. We'd like to know more details on the setup and installation of your Nest Wifi so we can help isolate the cause of the issue and help you with finding ways to improve your experience. Please contact us on our Google Help page here: https://support.google.com/googlenest/gethelp Nest

  • Rated 4 out of 5 stars

    great mesh router system...easy to set up!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mesh system. Easy to set up and app is easy as well. Wi-fi works very well in 4000 sq ft house. Didn't give 5 stars since I have had to reset the router a couple of times due to Google Assistant not working well and one laptop had slow speed. Not sure if the problem was caused by me or the mesh router. Overall, very satisfied.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi HossVA, thanks for sharing your experience with us. We're happy that you're satisfied with your Nest Wifi. Your feedback matters a lot as we're always working to improve our products and services. If you have any questions or need further assistance, you can always reach out to our team, and we'd be more than happy to help. Here's the link: https://support.google.com/wifi/gethelp Nest

  • Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this products because our wifi wasn’t too good. We didn’t have good coverage with the router we got from spectrum. Very easy to set up and our wifi strength is way better! Recommended to 1 other family member and the hubby installed for that family member.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Upgrade from Older Model

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had the original google WiFi, this is much better. Don’t use the smart capabilities so can’t speak to that, but in terms of doing what it needs to do? Great. Have 3 points and router in my 2 story 2800 sqft house which is too many according to google, but have a boxy layout so needed it and don’t regret it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommend

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We replaced another system with the Google Nest Wifi AC2200 Mesh System Router. The main purpose was to extend the wifi throough the house. As a bonus our intertet speed increased. Internet still a little sluggish at the far end of the house but better than before. Wish it was a little cheaper but other than that it is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wifi extenders

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I threw away the nighthawk router for this setup, so far i have amazing wifi throughout my house and even into my front yard by the street, my outdoor cameras work great now and even my gaming experience has gotten better... fyi im wired in!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Decent wifi system

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall it’s a good system and I’m happy with it. I have a 2500 sq ft house where I’ve faced a lot of challenges getting good signal in all rooms. I added two of the to the older google mesh points, I now have 5 throughout the house. I have great signal throughout. However, setting up was very frustrating and took far longer than necessary. I had to do a lot of google searches to troubleshoot. Google stopped using a wifi specific app and you have to use google home app, which is terrible. Most times the app won’t let me connect to run diagnostics and I haven’t had a successful wifi mesh test in several attempts. My mesh says weak connection with some points which is baffling with 5 mesh/nest points, but not really sure since the mesh test doesn’t work for me. The pain in initial setup, weak mesh status in app despite 5 wifi points and the difficulty with the app are why I’d rate 2.5 stars if I could.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi Decenderz, thanks for taking the time to share your feedback with us. We are sorry to hear that you had challenges during the setup of your Nest Wifi, and that there are times the app won't connect and you can't perform a mesh test. We understand how frustrating it can be, but we're here to help.

      We recommend trying these steps that might help:
      - Logout from the app and force close it. Re-open app then sign in.
      - If you're using an Android phone or tablet, clear cache and data from Settings.
      - If you're using an iOs device, uninstall and re-install the app. (You will be asked to sign in after you re-install app)
      - Test and observe.

      If the issue persists after doing steps above, we recommend contacting our support team so we can check, isolate the cause of the issue and perform further troubleshooting steps that may help resolve your concern.

      We value your feedback and we appreciate you for your input in helping us understand our customers' needs and preferences better. You can contact us here anytime: https://support.google.com/wifi/gethelp Nest

  • Rated 5 out of 5 stars

    Improved WiFi Instantly

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have the first generation and I moved to the second generation to get more coverage in a home with walls and blockers everywhere. This was a great decision to purchase the new version and the coverage is no longer an issue. I’ve done a ton of research and Google WiFi continues to be the leader in the clubhouse.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Realiable and Easy set-up

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always had spotty wifi connections to my cameras. Sometimes they would go off-line. Now that I've install Nest wifi all my wifi issues have gone away. All my 4 cameras never go off line. No more weak signal . I even get good signal on the back deck. Set has never been easier. It's been 4 weeks now without any off-line issues.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great had slow internet and had dead spots but now its faster than ever !!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Router

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We always had Wi-Fi cut, after we bought the Google router plus Google Home, we never have issue with the internet. All the devices are streaming very well. Kids doesn’t get distracted due to the slow internet. We are very happy and we highly recommend it.

    I would recommend this to a friend