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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 6289 reviews

Rating Filter

Rating by feature

  • Setup

    Rating 4.6 out of 5 stars

  • Range

    Rating 4.5 out of 5 stars

  • Signal Strength

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers value the Nest Wifi's ease of use, extensive coverage and range, and generally positive setup experience. Many appreciate the strong signal and improved performance it offers, leading to a better WiFi experience. However, some customers experienced connection issues, and a few wished for more Ethernet ports. The price point was also mentioned as a potential drawback by some users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 119 Showing 2,361-2,380 of 6,287 reviews
  • Rated 5 out of 5 stars

    Easy to set up and does a great job

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these for my parents because they had constant issues with their wifi signal in most of the house. I was worried they would have a tough time setting the router and access points up but they did it with no issues and the results were immediately noticeable. They can now connect to their network throughout their house and don't have any dropped connections. Definitely worth the purchase plus the fact that the access points also act as Google Home devices is a great plus.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup and quick to add to the google ecosystem. Highly recommended for the mesh. The points work great and useful with google assistant added. Thank you google

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great Nesting INternet

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wanted to ensure full house coverage for high speed internet. Working great and maintaining outstanding speed across the house, upstairs and downstairs!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Nest wifi - Mesh Router Really Works!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product really works. It really does boost the network connection and enhances the speed. Definitely worth the price. Ronald Patterson

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    google does it again

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these routers and mesh points ! incredibly easy to set up and once its set up you don't have to reset it for use again if you unplug it etc..

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 3 out of 5 stars

    Great router. Mesh point sucks

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The router is great and produces accurate internet speeds. Mesh point is a joke. Even with the great connection to the router the mesh point only produces a quarter of the Internet speeds that I am paying for. The device’s connected to the mesh point are constantly losing Wi-Fi connection and buffering. After changing the settings through customer support I still cannot replicate the speeds of the router. I ended up purchasing a second router and running it an ethernet cable to run the same speeds for my entire house.

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi Brad,

      We appreciate your time in sharing your experience with the Nest Wifi. We understand how frustrating it can be when you’re not getting the speed you’re paying for and we’d love to improve your experience.

      Factors like thick walls, mirrors, windows and even signals from other wireless devices may cause interference that will shorten the distance Nest Wifi router can cover. You may need to shorten the distance between your Nest Wifi Router and Nest Wifi Points to get a better signal coverage and speed.

      We care about your experience with our products. If bringing them closer doesn't fix the issue, then we may need to further isolate the problem and we’ll do our best to help. You can always contact us whenever you visit the Nest Wifi support page here: https://support.google.com/wifi/gethelp Nest

  • Rated 4 out of 5 stars

    Good hubs

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works pretty good. Started having trouble with the hub that directly connects to the modem. I have to have my office door open where the hub and modem is for the other hubs throughout the house to gain a really good connection. It used to not be that way. I don't know if there was a firmware update that happened or the hub is being wonky, but it gets annoying when my signal decreases. I would still recommend the hubs but make sure that the hubs have a good line of sight with the hub that connects to the modem.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi Ginty777, thanks for posting your feedback. We regret to hear that you’re having connectivity issues with your Nest Wifi.

      Wi-Fi signal coverage may be affected by different factors and we recommend trying out some tips below to improve your connection.
      - As a general rule, points work best when they’re no more than two rooms away from each other. For example, if the far end of your house has weak Wi-Fi, don’t put a Wifi point in that exact spot. Instead, put it part way in that direction. Try to place it in an elevated position like on a shelf.
      - Building materials and other objects located between your Nest Wifi Points and mobile devices may slow your connection. If possible, try to use your device within a clear line of sight to your primary and secondary Points.
      - There could be signal interference due to traffic on your Wi-Fi network, on your neighbors' Wi-Fi networks, or from other sources like microwaves or baby monitors.

      If you'd like us to take a look at the issue, feel free to contact our support team so we can help you further. You can visit our help page using this link: https://support.google.com/googlenest/gethelp Nest

  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Favorite purchase.

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had issues with the set up at first, after that it has been great. We play our Spotify account with them, it’s a must have with this.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to setup and use. Great app for management. Plenty of information included and security features. Finally my whole house has great wifi.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to setup and configure.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much better than the previous provider provided Wifi router. It is easy to manage devices and get a better picture of what is connected right from the app.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    THE BEST

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome product overall. Easy install, easy to mange, you can totally control the whole wifi over the google home app. Totally recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Range

    Rated 5 out of 5 stars

    Easy to install and it works.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install, and not visually intrusive. Lastly, surprised on how much interact with google satellite unit. Solved me office signal problem.

    I would recommend this to a friend
  • Pros mentioned:
    Coverage

    Rated 5 out of 5 stars

    Solid and reliable.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent router and coverage but does not allow for built-in VPN. Mesh capabilities are very good.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Integrated with my Internet system works perfect

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Integrated with my Internet system works perfectHad no problem with the system works perfectly easy to set up I’m just glad it works

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Good Device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very satisfied with the product. Good speed and covers all regions. Just hope they had more ports and the router too acted as a google home speaker.

    I would recommend this to a friend
  • Pros mentioned:
    Range

    Rated 5 out of 5 stars

    works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We got a much bigger house and needed something more powerful and with a bigger range. This helped out alot and works great. Thank you for the recommendation!

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Setup so easy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The setup was so easy. I highly recommend it! Literally just need to plug in and follow simple steps on google home app.

    I would recommend this to a friend
  • Cons mentioned:
    Ethernet ports

    Rated 5 out of 5 stars

    Easy to set up

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is easy to setup. The wireless coverage around my house is excellent now. I wish there was more that one Ethernet port but it’s not a deal breaker.

    I would recommend this to a friend
  • Pros mentioned:
    Coverage

    Rated 5 out of 5 stars

    Worth the upgrade

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have 20+ devices in our home, including nest cameras. The older Google WiFi point just weren't cutting it. We upgraded and it was definitely worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    This works

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up. Have coverage for the entire house (2900 sq ft in three stories) with good speed and no dead spots. Very happy with this system.

    I would recommend this to a friend