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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 6289 reviews

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Rating by feature

  • Setup

    Rating 4.6 out of 5 stars

  • Range

    Rating 4.5 out of 5 stars

  • Signal Strength

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers value the Nest Wifi's ease of use, extensive coverage and range, and generally positive setup experience. Many appreciate the strong signal and improved performance it offers, leading to a better WiFi experience. However, some customers experienced connection issues, and a few wished for more Ethernet ports. The price point was also mentioned as a potential drawback by some users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-320 of 6,287 reviews
  • Pros mentioned:
    Range, Setup

    Rated 4 out of 5 stars

    Easy to use Mesh System

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recently purchased the Google Nest Wi-Fi system for our new home. We were swayed in the Google direction because of other Nest smart home products that we have. That being said, it is great to have all of our products under one app, so to speak. The WiFi network put out by these products is completely sufficient for our 2500 sq foot home, and with the positioning of the Point on the yard side of our house, I now have WiFi in my detached garage. Another great feature is the inclusion of the Google Assistant in the Point. Very well done. Easy setup, attractive enough to have exposed. All in all, very happy with the purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Coverage, Ease of use, Speed

    Rated 5 out of 5 stars

    Google router.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up. Covers the entire house with Wi-Fi. Much faster then my old router. Has WPA3, the newest security protocols.

    I would recommend this to a friend
  • Pros mentioned:
    Range
    Cons mentioned:
    Ethernet ports

    Rated 5 out of 5 stars

    Excellent Overall Mesh System

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been using this for about a month now and am very pleased with the performance. My WiFi coverage easily expands well into the street in front of my house, as well as my backyard with little to no drop in speed. This was a big deal for me because I have cameras set out outside and previous routers I’ve used were not able to reach that far. Setup was very easy as well. The only con I can think of is there is only 1 Ethernet port, so if you need more than that you’re going to need an adapter if your modem doesn’t have additional ports. Other than that it’s perfect!

    I would recommend this to a friend
  • Pros mentioned:
    Coverage, Ease of use

    Rated 5 out of 5 stars

    Simple and effective internet solution.

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these for my parents after they had multiple troubles with another router. My main goal was a truly hands off router with better coverage that would “just work”. I’m happy to report that it has met this objective. I haven’t had to restart the routers and they do indeed “just work”. I’m not sure if they would be ideal for a power user like myself. However, for what most people want, I think this hits the mark.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed
    Cons mentioned:
    Ethernet ports

    Rated 5 out of 5 stars

    Easy setup

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up right out of the box and great speeds! Only issue I have is that the mesh points don’t have Ethernet port like some other systems.

    I would recommend this to a friend
  • Pros mentioned:
    Coverage, Speed

    Rated 5 out of 5 stars

    Easy and Fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seriously plug and play. Plugged this into my cable modem and the app borderline did the rest. Plugged in the AP and voila! The router gets the speeds I should have been getting when using the ISP provided router! Finally dead spots are gone. I will probably pick up an additional AP at some point for better outside coverage. However, this is doing the trick. Be sure to get the Google WiFi app if you want further customization.

    I would recommend this to a friend
  • Pros mentioned:
    Coverage, Speed

    Rated 5 out of 5 stars

    Easy to use Wifi System

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Due to a bad software update my old router was plagued with constant dropped internet and really slow speeds. This is unacceptable as I work from home and am constantly in meetings. I wanted something that I could easily deploy without too much pain. Installing Nest Wifi was a breeze. I was up and running a few minutes after unboxing it. I have around 30 devices, most connected 24x7, multiple HD/4k streaming wifi cameras, and several power users. My coverage has been great and my speed is maxed at what I am paying my ISP for. Great product.

    I would recommend this to a friend
  • Pros mentioned:
    Range, Speed

    Rated 4 out of 5 stars

    It worked like it should

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have AT&T router and modem setup and att does not play well with 3rd party equipment and since they don’t have a mesh network setup I went with the google nest wifi hoping that since it’s a major brand and really popular that it would cooperate with att hardware which it does. Setup is pretty easy if you look up a tutorial which there are plenty of them on the att fourms and google fourms. This router has increased my WiFi’s range and speed and made it easier to work with the 5g network which normally is a very short range network. All in all I like it and enjoy being able to actually use my full bandwidth and ease of use

    I would recommend this to a friend
  • Pros mentioned:
    Coverage, Ease of use

    Rated 5 out of 5 stars

    Super easy set-up

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I changed out my old trusty Apple Airport to this. Was super easy to set up via the app that I downloaded on my phone. Coverage in parts of my house is much better than before. I like the feature of tracking usage. If I had any teenagers back in the house, I would love the feature of turning off the wifi to certain devices, but that is no longer a problem for us. One reason we went with this brand is that we already had some other Amazon device in the house and it connected to them with no problem.

    I would recommend this to a friend
  • Pros mentioned:
    Setup, Speed

    Rated 5 out of 5 stars

    So far i'm a fan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although it was only 1 day since i bought this device i'm impressed. Packaging was good and easy to unpack. Setup was a breeze using the google home app which i was already familiar with, but even if I wasn't it walked me through every step. Whole process didn't take but maybe 5 minutes. Reconnected all my devices and the house is up and running. I like the wifi features on the app and they seem like they are easy to use. I'm getting good speeds through the router.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Range

    Rated 5 out of 5 stars

    Google Nest Wifi - Simple yet powerful!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the Google Nest Wifi Mesh to replace the standard wifi router provide by Spectrum. I have a Google smart home and the Spectrum equipment just couldn't handle all of my smart devices. The Google Nest Mesh can handle hundreds of devices that require wifi. It's so awesome to be able to add and manage all of my smart devices right from the Google Home app. I always do a lot of research when buying new tech and this Google Nest Mesh solved so many of my frustrations and problems. I would highly recommend this to anyone!

    I would recommend this to a friend
  • Pros mentioned:
    Setup, Speed

    Rated 5 out of 5 stars

    Easy Setup and full of great features

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was skeptical of buying another mesh network because of my previous attempt with a Tri-band Linksys that promised the world but delivered a nightmare. This was so easy to setup and I live in a two story duplex with my router and modem located upstairs. Right away I noticed the benefits of having faster and more important reliable internet with my smart devices that would take minutes to load or connect now it is down to seconds. I love the parental features and guest wifi aspect to it as well. So worth every penny.

    I would recommend this to a friend
  • Pros mentioned:
    Coverage, Ease of use

    Rated 5 out of 5 stars

    Easy set up.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I went into Best Buy to talk about routers because mine died. I have no idea about these things. I have a big house and i also wanted the WiFi range out in my garage and the yard. I wanted something that was compatible with all devices, easy set up etc. This product is the bomb. I am not tech savy. The tech at Best Buy told me to just follow the directions and I did. It is awesome. Reaches the upstairs of my house where I put an add on point and out in my garage where I put the other add on point. I would highly recommend this product.

    I would recommend this to a friend
  • Pros mentioned:
    Setup, Speed
    Cons mentioned:
    Ethernet ports

    Rated 2 out of 5 stars

    Small and cute but not for apt living or Ooma Tel

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I combined this purchase with a Netgear modem, since I realized my internet was performing super slowly -- lagging, cycling, etc. Then I remembered that my equipment was several years old. Since I have about 15 devices online regularly (cell phones, laptops, Smart TVs, etc.), decided to upgrade my set-up. I went ahead and splurged on these....But aren't these little nestie things so cute though? I love the small footprint! Thought this would be a perfect solution for my 1,200 sq. ft. single story apt. Initially, the set-up and connection process was really seamless. The nightmare came when I tried to hook my Ooma Telo to it. The Telo would not get back online at all. I literally wasted like five hours on the phone with Ooma tech support, Spectrum, etc. No one could help me. It wasn't the firewall, either. The Ooma just wouldn't connect to the internet. Since there is only one ethernet port on the Nest, there was no other wiring option that I could figure out -- nor could Ooma tech support! Since I LOVE my Ooma and am not giving up my $5.00 a month home phone bill for any cute Nest, I took this back to BestBuy and returned it. Solution: Exchanged it and bought a Netgear Orbi (the pack with the router + two receivers - 6,000 sq feet coverage). It has multiple ports on the back....just what I needed to get my Ooma back on track! Had the Orbi router and two points + Ooma all set up and running in less than 15 minutes -- BAM! As a side note, although expensive, the modem + router upgrade was totally worth it. My internet is fire now!!! :-) Although cute, not worth it for the money or the aggravation.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very simple to set up. There may be people saying there are better mesh devices out there but so far this has been working great.

    I would recommend this to a friend
  • Pros mentioned:
    Range, Speed

    Rated 5 out of 5 stars

    Enjoying my Nest mesh WiFi extender

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    High quality, easy to use and install. I was able to reach speeds of 25up/25down to 110up/110down depending on the location in the home. The biggest surprise was the ability to play music in different locations. Love this product and the ability to add and remove a guest easily is an added bonus! I needed to purchase an additional WiFi extender in order to cover my basement. This kit will cover 2,800 - 3,200 sq ft with no problem. You will need an extra extender to cover up to 4,500 sq ft.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set-up, works as advertised. A bit pricey, but worth having quality signal strength. 3 story home, 1,300 sq ft per floor, works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wow

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfectly! Must have! Works perfectly fantastic experience so far.

    I would recommend this to a friend
  • Pros mentioned:
    Setup, Speed

    Rated 5 out of 5 stars

    Best decision to upgrade!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was dealing with significant dead zones in my house despite having a high end Netgear router plus a range extender. The entire system was running approximately 25 mb/s. Since I've installed the Google Nest Wifi system with 2 add-on points, I am averaging 100 mb/s or more with no dead spots. It even extends across most of my yard outside. The Google home app and Google Assistant make things super easy. It is definitely worth the money. My only very small gripe would be that the main router does not have the Google Assistant.

    I would recommend this to a friend
  • Pros mentioned:
    Coverage, Speed

    Rated 5 out of 5 stars

    Great mesh Wifi

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this as a replacement for my first generation Eero. I get better coverage with the two Google Nest WiFi units than I did with my three Eeros and faster throughout as well. I turned off the microphone, because I don’t need another device eavesdropping, the only downside to this is you want to play music, you need the voice commands. The setup was fairly simple, but it took me three tries to get it working and you need two different apps. One for setup and one to administer it. Google Home for the setup and Google WiFi for the admin.

    I would recommend this to a friend
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