Skip to contentGo to Product Search
Gift Ideas
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.6 out of 5 stars with 6289 reviews

Rating Filter

Rating by feature

  • Setup

    Rating 4.6 out of 5 stars

  • Range

    Rating 4.5 out of 5 stars

  • Signal Strength

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers value the Nest Wifi's ease of use, extensive coverage and range, and generally positive setup experience. Many appreciate the strong signal and improved performance it offers, leading to a better WiFi experience. However, some customers experienced connection issues, and a few wished for more Ethernet ports. The price point was also mentioned as a potential drawback by some users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 217 Showing 4,321-4,340 of 6,287 reviews
  • Rated 5 out of 5 stars

    Big difference with the Wi-Fi

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely see a difference in my Wi-Fi speed and reach. Had a difficult time trying to set it up with my iPhone, used my wife’s android and setup was complete in a few minutes.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good product with some limitations

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After installation and configuration I found that the Wi-Fi access points needs to be manually reconnected through Google Home app which to me is not what I expected. It should be automatically on and be accessible when in range.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Somewhat troubling installation

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Somewhat troubling setup. I was trying to connect the router to our modem and it took a while for the router to be setup. Especially now since nest was acquired by Google.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi JohnnyTran, thanks for sharing your review. We're sorry to learn that you had a difficult time setting up your Nest Wifi. This is not the initial impression we want you to experience. If you're willing to give it another go, we'd like to take a better look at your setup and help find ways in improving your overall experience. Please contact us on our Google Help page here: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Great Mesh WIFI

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I added this added a new wireless for laptops and phones only. Has been providing fast reliable wireless! Best feature is that Google keeps the firmware up to date so I do not have to.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wish I would have bought sooner

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have never had internet in my garage and these did the trick. Have great reception everywhere in my house and garage. Can even stream. Would recommend to everyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love having the Google assist.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are learning and enjoying this system. It’s much better than the last one I had, which I bought about 1.5 years ago. We find the Google assist both entertaining and practical.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When Google made this they were thinking about me. It’s good for the money and service it provides. I stay in the woods and it absolutely helps me keep a good connection through my house.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works as Expected

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as expected, I knocked off one star due to having to use the cloud system to utilize full data such as devices online. Would be nice if you didn’t need to consent to giving away your data to use functions already paid for.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a great and easy way to set up your home wifi. We had some dead spots in our new home and this fixed it right up. We can even sit outside now and have wifi. Can’t go wrong here.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Strong mesh wifi

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very stable router with much faster downloads and uploads. Went from 50mgb diwnload to 200-400mgb coupled to new motorola modem. Highly recommended and easy install.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 1 out of 5 stars

    Not for PS4

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It would have been great if Google said that this router will not work for your PS4 system. Supposedly Google and PS4 do not work well together. The router works perfectly for all other devices and streaming. And it easy to use with the Google Home App. I love that I could set the kids devices on a set timer to turn on and off during the school week. If you wanted to use this for gaming then you will need to use an ethernet cable directly into your PS4 if you don’t want to keep losing wifi connection over and over and over again. You might think the additional mesh would work but it will not work with your PS4. Again, it will keep losing the Wifi signal. I would highly recommend the EERO Pro cause it’s very similar and I think it’s actually a far better router. Also EERO has been making these routers for a much longer time so they got it down.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I previously had a expensive at the time Netgear nighthawk and the google WiFi blows it out of the water completely. I love google products!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    weeeee

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I saw in a review that the download code is through vudu, Is that so? I've looked on vudu and they have the cartoon for purchase but it's hard to tell if it's the remastered version..

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Buyer’s remorse

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this mesh system hoping to get a better WiFi signal to my detached workshop. I was assured by the “Network Specialist” at Best Buy that this system would do the trick. Well guess what? It did not work I’m my shop at all, and was worse than my original configuration which consisted of a provider supplied wireless router and my Netgear WiFi extender. I tried everything, then decided to add my Netgeat extender to the Google Nest system, and with that was able to get a signal to the workshop that was marginally better than my originals setup, to the tune of $350. WiFi in the main house does work well, but it did before this system also.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Solid WIFI Router

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this for just under a month now... and it has been great! I really enjoy how 2 of them have a speaker built it with the Google assistant ... I just wish the router base had one as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the Google Mesh!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have been wanting a Google Mesh system for several years. I finally bought one after the Netgear Nighthawk stopped working. I’ll always purchase Google Mesh systems from now on!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A big improvement

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Putting these in our house made for a big, positive difference in our digital performance. Phone calls now don't get dropped and we can use our stuff all over the house without issues.

    I would recommend this to a friend
  • Cons mentioned:
    Connection

    Rated 3 out of 5 stars

    Not as great as the box says

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to setup but loses connection/freezes often. Why can’t anyone make a router that either doesn’t need to be unplugged or does it on auto?

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Easy install and great coverage

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and range of coverage is great. I will be adding more indoor and outdoor cameras because of this router and point.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Way better

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With my daughters using Wi-Fi a lot more for their college classes I needed something to keep up with them and this was the perfect item. No more issues!

    I would recommend this to a friend