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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 6289 reviews

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Rating by feature

  • Setup

    Rating 4.6 out of 5 stars

  • Range

    Rating 4.5 out of 5 stars

  • Signal Strength

    Rating 4.5 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers value the Nest Wifi's ease of use, extensive coverage and range, and generally positive setup experience. Many appreciate the strong signal and improved performance it offers, leading to a better WiFi experience. However, some customers experienced connection issues, and a few wished for more Ethernet ports. The price point was also mentioned as a potential drawback by some users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 49 Showing 961-980 of 6,287 reviews
  • Pros mentioned:
    Coverage, Speed

    Rated 5 out of 5 stars

    Faster, better coverage!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As easy to set up as the original Google WiFi mesh system but SO much faster and dramatically better coverage! No dead spots and the end of buffering.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good system

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well overall. Sometimes notifications come in late when power goes down. We had to tone down the voice activation and color notifications to keep things chill.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great connection. Does not drop network like competitors. Easy setup. Excellent strength.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Setup

    Rated 5 out of 5 stars

    Net Wifi Mesh Router works great!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best router I've ever used. Easy to hook up and easy to use. Great wifi throughout my home now. No more dead spots.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great system

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mesh system works great ans has helped boost my wifi. Only a slight hiccup because spectrum internet has issues connecting easily.

    I would recommend this to a friend
  • Pros mentioned:
    Setup
    Cons mentioned:
    Connection

    Rated 2 out of 5 stars

    Too many issues

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got a 2 pack right at the beginning of the pandemic as I was expecting more devices to be connected throughout the day. I thought it was going to be plenty for a 2000 sq ft house and will fix the dead spots. Setup was quick enough and has basic controls in case you want to customize (e.g. I use opendns for site blocking, you can setup priority device for few hours but didn't really notice much change while using it). The first issue I ran into was few devices which use 2.4 GHz only. These devices would not connect so I had to use workarounds like setting up a temporary tethering 2.4 GHz network with same credentials. After few months, I realized that majority of devices were not switching between the two points when moving within the house. You would have to switch off wifi and switch it back on the device to connect to the closest point. It was so bad at times that I was better off just unplugging the second point and just use the router. After 7-8 months, the additional point started having more issues and would go offline overnight and had to be restarted. Now after 15 months, the additional points goes offline within hours of restarting. I tried factory reset but there was no change. I was expecting much smoother experience (isn't that the whole point of a mesh system?) and longer life from a $250+ device. I am heavily into google ecosystem so tried my best to make it work but will be looking for a better mesh system now.

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi Sudi, we appreciate your feedback and thanks for being heavily invested with Google products.

      We’re sorry to hear your experience with the connectivity and performance of your Nest Wifi. It may be helpful to try these workaround to see if the connectivity will improve:
      - Move the connected device closer to your Nest Wifi Router or Point.
      - Repositioning the Points to avoid obstructions like walls, doors, and aquariums can improve performance.
      - Make sure all unused devices are off and not draining bandwidth with large downloads.
      - Check for possible sources of interference such as microwave ovens, refrigerators or other equipment.
      - Run a mesh test to confirm placement of your Nest Wifi Points. Try to move your Nest Router or Point to a more open or unobstructed location and your Nest Wifi Router or Points closer to each other.
      - Restart your network.
      - Contact your Internet Service Provider (ISP) to confirm your service is working properly.

      Also, you may visit these links to learn more about setting a priority device and about Family Wi-Fi:
      - Set a priority device: https://support.google.com/googlenest/answer/6246483
      - About Family Wi-Fi: https://support.google.com/googlenest/answer/7506043

      If you need assistance, we’d be happy to help you further if you can get in touch with us here: https://support.google.com/wifi/gethelp Nest

  • Pros mentioned:
    Coverage, Ease of use

    Rated 5 out of 5 stars

    Great WiFi coverage through the whole house

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have strong coverage throughout the whole house, front porch & deck. Easy to set up, no issues to get running.

    I would recommend this to a friend
  • Pros mentioned:
    Coverage, Setup

    Rated 5 out of 5 stars

    Just what we needed for coverage!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up and got us the coverage needed everywhere in the home and with everyone on (kids for school, 3 adults for work) this does the job!

    I would recommend this to a friend
  • Pros mentioned:
    Coverage, Setup

    Rated 4 out of 5 stars

    Great Wifi

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like most of the Google products out there its so easy to setup. Takes about 10-15 minutes to have Wifi throughout your house. Easy to monitor who's connected and set access controls for my kids.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best mesh system out there!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Price to performance is unrivaled. Used an Asus router prior to this offer because of their AI Mesh technology which works really well but overall Google has the mesh game in lockdown. They have not just created customization for their setups but also an ecosystem of IoT devices to complete your home. This system now has the 3 points, 6 speakers, 2 hubs, and thermostat and I could not be happier with how well their android/ios app helps keep things integrated and voice commandable. Amazon wishes their stuff was this good...

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Range

    Rated 5 out of 5 stars

    Great to expand WiFi

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has helped expand our WiFi to all rooms in the home. Easy setup. We have many devices in use and this helps everything stay connected

    I would recommend this to a friend
  • Pros mentioned:
    Range

    Rated 5 out of 5 stars

    Great mesh system

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this to replace 5 year old router. Wow. Much better performance. The 2 pack cover our 3600 square foot 2 story house including the finished basement.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Simple, Fast, Effective.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    - extremely simple to setup - plug n play with AT&T Fiber and their (required) box - blazing fast WiFi that you can easily expand with another point

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Nest Out Performs Yet Again

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really enjoy Nest products and this one did not disappoint. It was easy to set up and I've had no issues with connectivity in the troubled areas of my house prior to purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Coverage, Speed

    Rated 5 out of 5 stars

    Lightning Speed

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Increased our internet speed plus no more dead spots in our home. Highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Coverage, Speed

    Rated 5 out of 5 stars

    Great Internet Router

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Another great product from Google. The internet speed is fast and the added Point provides expanded coverage.

    I would recommend this to a friend
  • Pros mentioned:
    Coverage, Setup

    Rated 5 out of 5 stars

    Easy peasy..

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up. Great coverage. Like the built in speaker as well. Was able to eliminate a google speaker mini and wifi extender for my ring.

    I would recommend this to a friend
  • Pros mentioned:
    Coverage, Ease of use

    Rated 5 out of 5 stars

    Great WiFi system

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mesh network has drastically improved my WiFi coverage and speed. Easy setup and having an app to cover everything is awesome. Highly recommend

    I would recommend this to a friend
  • Pros mentioned:
    Range

    Rated 5 out of 5 stars

    Great Wi-Fi setup

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great router with additional points. It now covers our 3000 ft home easily. We now have Wi-Fi in the back and front yard too. It replaces our single. google 1500 router. Wow! What a difference! The tv still has a little buffering but nothing like before and no dropped reception at all. The geek squad doing the installation was also very quick and professional. He also showed me how to manage my system in google home app.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Google Router and Mesh System - FLAWLESS

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely flawless, reliable, wonderful. So EASY to set up and use, and not one dead or low signal spot in our home anymore, including patio, porch, garage. We've tried many other wifi boosters, repeaters... UGH... and wasted hundreds. The Google Nest Mesh system works perfectly with our Xfinity modem. Don't waste time and money on anything else. We also purchased the Google HubMax - we're an all Google, all Nest smart home, including the camera doorbell, Nest 3G TStat. Every Google/Nest device in our home has met and exceeded our expectations.

    I would recommend this to a friend
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