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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 6289 reviews

Rating Filter

Rating by feature

  • Setup

    Rating 4.6 out of 5 stars

  • Range

    Rating 4.5 out of 5 stars

  • Signal Strength

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers value the Nest Wifi's ease of use, extensive coverage and range, and generally positive setup experience. Many appreciate the strong signal and improved performance it offers, leading to a better WiFi experience. However, some customers experienced connection issues, and a few wished for more Ethernet ports. The price point was also mentioned as a potential drawback by some users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 56 Showing 1,101-1,120 of 6,287 reviews
  • Pros mentioned:
    Coverage

    Rated 5 out of 5 stars

    Love this mesh solution!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ridiculously easy to install, great coverage, and Google Assistant at my beck and call. What isn't there to love? The only downside I see is the inability to connect wired devices to the system, but I was able to use a spare router to accomplish that, so it is a minor quibble. Having used several different types of wireless routers over the years, this is by far the least amount of effort I've put in for an installation. Well worth the investment, especially if you can catch it on sale.

    I would recommend this to a friend
  • Pros mentioned:
    Range, Setup

    Rated 5 out of 5 stars

    Google Nest Wifi Mesh

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The setup was easy. Adding the mesh point was simple. We now have a strong wifi signal on both floors of the house.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfectly and a plus for this product is that they could be used as speakers as well

    I would recommend this to a friend
  • Pros mentioned:
    Coverage

    Rated 4 out of 5 stars

    Home network

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Setup was a little bit of a pain at first as I was pointed to one app and then to another. Once setup was completed it's been smooth sailing. Love the ability to setup groups of devices that I can control with a schedule. Helped enforce kids going to bed and not staying up too late on school nights playing online. Miss some of the control that I had with previous routers, but the coverage with these almost out weighs the loss of control. Reporting of web-use could be better as could the ability to black list categories of sites.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Looking for mesh , give it a shot

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seriously, best mesh system , I’ve tried them all , super easy and they freaking talk, it’s pricey but worth it

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Range

    Rated 5 out of 5 stars

    plug and set up and you are good to go

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    super easy to set . just use your android phone.. its great range and ease of use are optimum

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Connected!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was experiencing a drop off in my wifi connection in the basement, especially in my bedroom. I was getting frustrated since I have a Fios gigabit connection. Nest router and access point has changed that. My connection is solid plus the speeds are great. I got a good deal for both items. The access point with google assistant is an added bonus. Totally satisfied.

    I would recommend this to a friend
  • Pros mentioned:
    Coverage, Setup

    Rated 5 out of 5 stars

    Worth every penny.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Shipping was fast, set up was easy and results are amazing. Considering to switch to nest thermostat doorbells etc

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Very simple and great coverage for our house

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with my purchase of the Google Nest router. Setup was easy and the signal is very robust throughout our house.

    I would recommend this to a friend
  • Pros mentioned:
    Range, Setup

    Rated 5 out of 5 stars

    Google Nest

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The google nest has far exceeded my expectations. It’s easy it’s setup and use and has a expanded my WiFi signal

    I would recommend this to a friend
  • Pros mentioned:
    Coverage, Speed

    Rated 5 out of 5 stars

    Great WiFi coverage

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My family is very happy with the coverage now and the speed is great we don’t have any lagging or buffering when we stream

    I would recommend this to a friend
  • Pros mentioned:
    Range, Speed

    Rated 5 out of 5 stars

    Great system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The nest WiFi and router system made a big difference in my range and speed very happy with my update to this system

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 3 out of 5 stars

    Great potential

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ease of use and performance is great. However, the 2nd router regularly goes mute even when connected to Bluetooth. Everything will show as connected and playing but sound will not come out. You have to disconnect everything and start from scratch. Sometimes unplugging and plugging back in. First world problem but for the price it’s pretty sad. The potential is there, the follow through is not.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi, thanks for sharing your experience with us. We're sorry to hear that one of your Nest Wifi Point is muting regularly.

      If you haven't tried yet, resetting Nest Wifi Point may be helpful in fixing the muting issue when connected via Bluetooth. If you reset a Point from the app, it'll delete all settings and data from your point, Cloud services, and the Google Home app. It'll also remove that Wifi device from your Google Account. To reset, here are the steps:
      - Open the Google Home app.
      - Tap the name of your Point > Settings > Factory reset Wifi Point > Factory reset.
      - After you factory reset a device, you’ll have to set up your Nest Wifi Point again.

      Please make sure to contact our support team so we can assist you with your support concerns here: https://support.google.com/googlenest/gethelp Nest

  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome ! it improved my internet speed and the signal is very consistent. I would recomand it for sure!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works great - Easy setup

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had constant problems with our home wifi. I upgraded our modem (1-step higher than what cable company leases to us) and added the Google Nest Mesh System and things haven't been better. Our wifi is exceptionally improved. When comparing the different modem levels I believe both upgrades were needed for a family of 5. This system was easy to set up and seems to cover our 3600 sq ft, 2-floor home. We went with the 3-pack system and all units are downstairs - upstairs still functions fine.

    I would recommend this to a friend
  • Pros mentioned:
    Coverage, Speed

    Rated 5 out of 5 stars

    great wifi router very fast

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very fast been up for months. great wifi i took care of my house of 3200sq foot.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Great solution for a big house

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought Google Wifi mesh system with one point extension. This is the set comes in a good package. According to the google store, this is the couple recommended for the size of my house but obviously just the router itself would be enough for my house. My kids love the google assistant and I decided to keep it. I like the features come with Google home app. Especially, filtering system, family wifi, guest wifi. It is an expensive one when compared to other competitives.

    I would recommend this to a friend
  • Pros mentioned:
    Coverage

    Rated 5 out of 5 stars

    Major improvement. Minor Work

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a wifi router that I installed in a closet in the middle of my two story house. I placed it there because it was central and it did pretty well until we started adding roku enabled TV's all over. I was able to install the router unit in the garage where the internet company installed their box and placed the satellites around the house. The Google app made it easy to move the satellites around the house until I had excellent connections everywhere.

    I would recommend this to a friend
  • Pros mentioned:
    Range

    Rated 4 out of 5 stars

    It’s good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My only complaint is that when initially turning on an app like SLING on the tv, it buffers...just for a few seconds. It’s really not a major inconvenience. I guess in a world where we expect everything instantly, I wasn’t expecting that. But again, it’s only for a few seconds. I like that the system can be added on to. I have a narrow house, but it’s 4 floors. This system somehow is able to reach everywhere & I can add additional points elsewhere in the house. I like that the points can play music & it’s a sleek, clean look. Overall, I recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Good little system.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and great features to manage my kids internet time. runs plenty fast even though it's rated ac.

    I would recommend this to a friend