Customer Ratings & Reviews
- Model:
- RB-YRD540-WV-0BP
- SKU:
- 10187456
Rating by feature
- Value
Rating 4.3 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
to a friend
Easy to install and use
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This unit is easy to install and works very well. You really need to have a need for a keyless lock as it can take a while to get your phone out over a key. The keypad is also a big help. And it's nice to see it as part of the Nest family on your app.
I would recommend this to a friendFlawless
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This lock works flawlessly and allows us to control when the door is locked or open from anywhere in the world.
I would recommend this to a friendBest Smart Lock on the Market
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Replaced our old push button combo lock with the Nest Smart lock and love it. Easy to install and very convenient features. I love the fact I can lock/unlock the door from my app. Also easy for kids to use.
I would recommend this to a friendLove our new Nest x Yale lock!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love our new Nest x Yale lock! Installation was a breeze and very user-friendly. I love the sleek design and the convenience of managing everything through our Google Home.
I would recommend this to a friendEasy set up and working great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This was fairly easy to set up. We use this for a remote Airbnb site and it is easy to set up individual passcodes that we can use indefinitely or for a limited time. Works seamlessly with Nest.
I would recommend this to a friendPricey lock
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Installation was relatively for the physical portion. Struggled to get the lock to pair and connect to the wifi for some reason. Had the bridge plugged in next to it and still had trouble connecting. Overall its decent but dont know if its worth the price. Also doesnt work with alexa so keep that in mind if you use that. Need to use google home instead.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi there, Chaoz. We appreciate your feedback, and we're sorry to hear about the difficult experience you had while setting up and connecting your Nest x Yale Lock.
Please note that the Nest x Yale Lock cannot connect directly to your Wi-Fi network. It needs to connect to the Nest Connect first, which comes with your Nest lock. The Nest Connect acts as a border router to your Wi-Fi network. To ensure a stable connection, please consider the following steps:
- Check the proximity: Make sure your Nest x Yale Lock and Wi-Fi router are within range of the Nest Connect, ideally within 50 feet in direct line of sight. Keep in mind that this range could be shorter if there are potential sources of interference, such as physical obstacles like thick walls, mirrors, windows, and competing signals from other wireless devices, baby monitors, microwaves, etc.
- Restart your devices: Try restarting the Nest x Yale Lock, Nest Connect, and your Wi-Fi router to refresh the connections.
- Adjust device placement: If necessary, consider moving the devices closer together to establish a stable connection.
Additionally, you may want to check your current setup and see if some of the recommended items below can prove to be helpful:
- Disable cellular/mobile data for your mobile device where the Nest app or Home app is installed. Ensure your phone is connected to the same Wi-Fi network as your lock. To ensure cellular data is off, turn on Airplane mode and then turn on Wi-Fi.
- Check the OS version of your mobile phone device. We recommend using Android 8.0 or later for Android phones or tablets, and iOS 14.0 or later versions for iPhones or iPads when using the Nest app or Home app.
- Try updating the Home app.
- Consider installing the Home app, using the same account, on another mobile phone or tablet device, and see if the issue persists.
- If you don't experience the same issue with another device, we recommend uninstalling and reinstalling the Nest app or Home app on the main mobile phone device.
If the connection issue persists, we recommend reaching out to our support team for further assistance through this link: https://support.google.com/googlenest/gethelp
Amazing lock
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is my second one I bought an loving it. Just to able to open the lock from work or anywhere is amazing the kids don’t need keys anymore an it tell u who open ur door an time it was open
I would recommend this to a friendLiking it yale-ot
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this out of need. Needed painters to be able to get in and out of house when I wasn’t there. It was easy to install on both the door and my phone. Has been great to provide people w their own codes and see when they entered and when door is locked. Haven’t had any issues in ~1 month of use. Still slightly scared that one day I will kill battery and not be able to get into my house as it doesn’t have key option, but have stashed an extra battery and have another door that would open w key.
I would recommend this to a friendBrand response from Nest Support
Posted .Hi iShop, thanks for letting us know of your feedback about the Nest x Yale Lock. We understand how frustrating it can be not to be able to get into your house when the lock’s batteries are dead. The Nest app can send you a notification when the lock’s batteries are getting low, and another notification when they’re critically low. You’ll have enough time to change the batteries before they run out. Also, you can hold a 9 Volt battery on the contacts at the bottom of the lock that will temporarily charge the lock, so you can enter your passcode on the keypad to lock or unlock it.
We care about your experience. Please let us know at the following link if you have any concerns or questions about the features and functionality of the lock: https://support.google.com/googlenest/gethelp
Slick new lock
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looks slick, works great, easy to install, works with Nest app as expected.
I would recommend this to a friendsuper convenient
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After getting locked out of the house we decided to purchase smart lock. This is great, no fumbling for your keys when your hands are full. Easy to use. Nice appearance.
I would recommend this to a friendBetter than a key for kids
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this for kids to be able to let themselves in and not lose keys, super easy to install and setup.
I would recommend this to a friendgreat lock and very easy to install
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.very easy to install, and use , works great with app on your cell, so that you can open and lock your door while away from the house. I highly recommend this if your house.
I would recommend this to a friendGreat WiFi lock
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far I've no issues with this lock. It's been in place for about 2 months now. It is installed in a vacation home and its been great being able to remotely assign passcodes to renters and also have a log of when the lock is used. It's also nice to be able to assign date ranges to the password. My only concern is making sure that the deadbolt doesn't jamb as the seasonal alignments of the door happens. I added a very large plate for the deadbolt to set into so hopefully this will head off that problem. Of course if the bolt isn't perfectly aligned with the hole and you are not there to "adjust" the door it simply won't lock. That would be a problem when using it remotely over WiFi.
I would recommend this to a friendLove the Nest deadbolt
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product. Works well with Google Nest system. Installed myself. Easy.
I would recommend this to a friendGreat
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best decision I made to purchase. Easy to install and no more keys!! Great for Kids and can be program differently for all members so you know who's coming in.
I would recommend this to a friendGreat
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great quality, easy to install and easy to set up. Works perfectly
I would recommend this to a friendAwesome product, makes my life easier.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful, premium smart lock that adds style and convenience to our home and lifestyle. We didn't feel comfortable giving a key to my son as we were afraid he would loose them. With the Yale lock we simply gave him a code, showed him how to use it, and problem solved! Same deal for our dog-sitter when we go out of town. Now we don't worry about who has a key to our home. We simply assign a code, set a schedule or expiration date, and it works like a charm. I'm an avid DIY'er and struggled just a bit to get the alignment just right. Unless you own all the tools necessary and feel absolutely comfortable, please have this installed professionally.
I would recommend this to a friendBest Door Lock We’ve owned
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great lock. Super easy to install, easy set up, and it looks fantastic. Well worth the money. Integrates perfect with the Nest app and other items.
I would recommend this to a friendExcellent
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is an all around excellent smart lock. High quality components. Well designed and ready to use app. Perfect installation and set up instructions. Google Assistant integration. Just perfect.
I would recommend this to a friendEasy to use
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We have loved having this at our home. Its is easy to use and it was somewhat easy to install. My son loves that he can easily unlock the door to help us when we have our hands full.
I would recommend this to a friend