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Customer Ratings & Reviews

$299.00

Customer reviews

Rating 4.6 out of 5 stars with 2889 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 22 Showing 421-440 of 2,888 reviews
  • Rated 5 out of 5 stars

    The perfect keyless deadbolt replacement

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The perfect keyless deadbolt replacement. Easy to install. Very intuitive for ease-of-use. Highly recommended!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So easy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best dead bolt I’ve ever had. Easy to install and easy to get on line. Had this at my old house. We just moved and within a week I took off the old dead bolt and installed this. It is a little expensive but worth the money if you don’t like carrying house keys

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Yale/Nest door lock

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This door lock is pretty nice. Like the fact that the geofencing will know when we are home. It will loose connectivity from time to time and that seems to be an ongoing issue as we have had a few of these in different homes. I would have hoped they would have fixed the issue.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Much needed addition

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install. Some people claimed to have to adjust holes and whatnot but this was not the issue in my case. Had the old deadbolt out and this one installed in 20 minutes. Easy to set up with nest app and assign individual pin codes for each user. Notifies me when a door is locked or unlocked and by whom.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This looks amazing on our door and works flawlessly. The Nest app is great and integrates super well. If you’re having installation problems, check how deep the lock is trying to push the deadbolt in. Since it’s automated it needs to go the full length and I had to drill out some space for the deadbolt to open fully. Other than that, great product. I want one on all my outside doors.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’d highly recommend this product. The installation is fairly straightforward and it presents very nicely on the door.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best lock ever

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was worried about colder temps but so far this winter there haven’t been any problems. I have assigned codes to different family members. I love being able to track who’s in the house and for how long. Also love all the app features. I can use the app anywhere to let someone in or lock someone out! Great looking too!! Very easy to install!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up can suck. I had to redo multiple times the dang nest plug in port and try to get a signal. After that the system works great. I can use my app to lock/unlock the door. It's a great feature to use when the weather is not so great outside.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Bluetooth lock

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had an electronic lock before purchasing this and loved the fact that I didn’t need to remember my key. The Bluetooth capability is awesome and having the piece of mind to know I can lock my door as I leave the neighborhood is awesome. I also love the ability to unlock my door for family without having to walk downstairs. Worse case you can program different codes for different people or a one time code for any reason. It also paid up beautifully with my nest app.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome smart lock

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and integration into other Nest products and app is easy and really cool.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great lock!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install, works great! So nice to be able to lock or unlock my front door with my iPhone.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very secure and easy install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lock was easy to install. Its nice having alerts saying if door is left unlocked or when someone opens the door! Extra measure of security!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smartlock

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super easy to use. Good quality.right price nice design

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Smart Lock

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install Easy to program Good quality Bit pricey Does the work! As simple as that.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up. Looks sleek and modern. Works great. I love being able to control it from my phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommended

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works very well with nest and google home. Sleek, modern and minimalistic design. Flawless operation.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great product, but a little overpriced

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Nest x Yale lock is a fantastic product. It allows you to create guests + family "users" with codes that expire when you want them to. This can give you a lot of flexibility when it comes to housekeepers, dog walkers, and family/friends coming to pick up the mail for you. I've mentioned this in another review, but I am a tech nerd, NOT necessarily a handyman. That said, the instructions are reasonably clear, but I had issues with the opening of the hole when I tested the deadbolt. It would open and close pretty seamlessly, then it said "lock is stuck" after this process. There was no indication by the lock/app of the issue, where it got stuck, and how. I had to do some intensive Googling in order to figure out that the hole for the deadbolt was too shallow--on the door frame side. Once I bored some more and tested multiple times, I finally got it squared away. The lock now works well, and I will continue to use it for a long time. Minor drawbacks: -The lock fail safe for low battery is a 9V battery. This is a little weird for a lock that is almost $300. -The price. Anyone spending this much scratch on a lock would expect a more seamless experience. -Setup with the Nest Connect took a few times to get right. I was within 15 feet of an "assisting device," and the Connect still couldn't find it quickly. Unfortunately, the Nest Secure system has been discontinued, but this is a perfect remedy to complete the security solution for Google Nest.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great lock door

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best lock door, easy to use and install. Easy internet connection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the cost absolutely

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was a bit skeptical at first about smart locks in general, not Nest/Yale products specifically. As I've already owned other Nest products, as well as Google's, I thought it would be easier to add another Nest's into the ecosystem. It was quite easy to installed this onto the door. Setting it up with Nest's & Google's apps was pretty simple. It works as I hoped it would. Well worth the money spent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Simple and beautiful

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is beautiful and works flawlessly. It is the best looking of all the smart locks out there and we love the simple style of this. Installation was simple once we got all the plates lined up. We love being able to use our voice to lock the door as well as the ability to give temporary guest codes.

    I would recommend this to a friend