Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

$299.00

Customer reviews

Rating 4.6 out of 5 stars with 2889 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 30 Showing 581-600 of 2,888 reviews
  • Rated 5 out of 5 stars

    Very convenient

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a must for rental properties. I can set up multiple codes for up to ten people. I can do everything from anywhere including changing codes, locking, and unlocking and monitor usage to know who's using the doors. Battery life is better than any other wifi locks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Makes a lot easier to go in and out. If you have a cleaning lady or family going over you can just give them an access code and boom theyre in.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Nest x Yale lock works great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Performs well. Easy to use. Looks nice outside and inside.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an excellent lock that is able to be programmed simply by following the directions! I love this lock and wouldn’t buy any other brand than the lock I have now! Don’t hesitate to purchase! If it’s not for you, Best Buy does give you a 15 day timeframe to return!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great functionality

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve got six of these locks on two different rentals and they’re the perfect solution for changing passwords and helping manage security remotely. My oldest locks are two years old and original batteries are still going strong. I’m so impressed!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    No more keys

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best choice our family ever made.!! no more keys and everyone can have a code or just open through the phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No more keys to rake along.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, now i don't have to be searching for keys. My wife and kids also love the idea that they don't have to remember to take their keys anymore. The lock is very easy to install and the app walk you through every step by step.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best lock for the money…

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the lock it was simple to install. It works perfectly gave my door a whole new look to it. I am happy that I bought this lock. Thanks again Best Buy…

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Best of the Best Buy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With multiple dwellings, security and access is a major concern for me. Tried the August System a few years back and it performance and reliability was lackluster. Scored one for my NY Home and flat out loved it. Easy to install and battery life is through the roof. This past November the Florida Place got the same treatment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    awesome

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is the best buy i ever did, this lock is simple to install and works splended. downloaded the app and can lock it from even bedroom.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nest x Yale Lock

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the 2nd Nest Yale lock I purchased and it works just as great as the first one. It is nice to be able to make sure the door is locked when we leave. It integrates with the Nest eco system I have and I have no complaints, installation and setup was a breeze.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Door lock

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice design, very easy to setup instal and use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s been installed for about a month now, and I can’t imagine not having it. Everything about it is as advertised. The only Con I have is that it does leave fingerprints. If your not careful about changing the code often or wiping it off every so often someone can see your fingerprints and use that to get inside.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Let the Lock begin

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been waiting to purchase this lock for a year now, and I finally have it installed. I say that because there was a lot of issues with the lock bolt. If you have a metal door, the bolt that is included will not fit, and that is because the bolt that is included has a non-removable latch. You will need to purchase a the correct bolt through NEST YALE. Once you have all of the correct parts, the bolt works pretty good. I've noticed that the bolt snags up on the strike plate in the door jam. You will need to make sure that everything is lined up just right. I will need to get out the dremel and take a little of the strike plate down just a tad in order for it to lock correct. With already having a previous security lock installed, the screw holes are off so slightly, and you can't move the strike plate over because the current screw holes are already there, and all you'll do is make the current screw holes bigger, and then your really in trouble. So just do what you can to shave a little off of the strike plate.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works like a charm!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We really like this lock. Installation and setup were a breeze and it is so nice not to have to dig out keys, especially when your arms are full! Also, nice to be able to check the lock at night, without having to get out of bed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great and simple to use

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the ability to control the door when away from home. Easy to use and connect with Google. Is a bit pricey in my opinion. Takes a bit to set up initially

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Almost perfect for share vacation rentals

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are very happy with this product, however the remote connecting device, “ Nest connect” it’s connected via any plug and its in a plain sight, easy to tamper with, remove or in the worst case be stolen, I’m trying to find a solution for this, but the perfect solution would be to connect the lock directly to the home wifi.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great looking lock

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No problem installing is easy to use very convenient.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I like it . Great smart lock but a pain to set up

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Once up and running it works great. If you ever change your WiFi password or router you will have to set it up back. It can be a pain to get this thing online but once it’s online it works great. I have my cleaners set up with a different access code and certain guest . I use this at a rental property. Works good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You cannot do better.

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Especially for your loved ones getting along in years. Google Home understands every single word from a frequently not so forceful voice, keyless entry allows them to focus rather than fumbling for the right key on the stairs at the door and announcements of who is at the door are loud, clear and accurate.

    I would recommend this to a friend