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Customer Ratings & Reviews

Your price for this item is $299.00
The comparable value price is $299.99

Customer reviews

Rating 4.6 out of 5 stars with 2886 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 39 Showing 761-780 of 2,885 reviews
  • Rated 5 out of 5 stars

    Top Notch Lock!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this lock! Extremely convenient. I would absolutely recommend this to all my friends! It's so easy to install. I love leaving my house and pressing the Yale button to lock the door. Also works great with the Google Nest Hub Max and Google Assistant. "Hey google, lock the front door." works wonderfully!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great device

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have used this product multiple times a day. The App is fantastic. You can add people, give them individual codes which are emailed instructions to them. You can lock, unlock from the app. Installing was okay, if you have three arms. A second person is very helpful. We switched internet and the worse is no way to reset the device without completely taking it apart to reset the password. The app needs this functionality where you can update the network settings. Periodically the device says jammed, unable to lock but it actually is locked. If it hits the metal plating with any resistance you'll get that error.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nest lock for my nest.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super-handy since I have kids and friends who I want to have access to the house. Easy to manage. One star off because installation involves drilling the door and jamb, which are a little challenging.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. Very reliable with easy installation/setup. Far exceeds other Wi-Fi/smartlocks we have had. Exceeds expectations.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nest is best!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I tried another smart lock before trying the Nest x Yale. The Nest is so much better than the other lock I was using. Easy to install, set up and use. I love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely simple and convenient ! Definitely recommend for those smart homes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Smart Lock

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this lock and its features. You can setup temporary guest passcode that expires. You never have to give out your personal passcode. It on the pricier side but worth it for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great smart lock!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. We've really enjoyed having this lock on our front door. So far we have not had any problems with this lock. It was easy to install and has worked perfectly since I installed it in early January.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great smart lock

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to put on my door, the only thing i struggled with was connecting it to my WIFI for some reason but once i got it working everything else was a beeeze.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi Luis, thanks for sharing your feedback. We're sorry to hear you had trouble connecting your Nest x Yale Lock to your Wi-Fi network. We appreciate your efforts and we're glad to know that you made it work and your Nest x Yale Lock is working now.

      If in any case you'll experience any issues or need assistance with anything, please feel free to contact our support team. We'll be more than happy to assist you anytime here: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Easy setup

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reslly nice product and easy to set up. Works only with the google home app

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    awesome product

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got one of these with my alarm. I bough this one for the other door and wow. no more worries of forgetting a key or locking yourself out. If you need to let someone in, its a life saver.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5 star lock

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy instal and sync to goggle home. L9oks good on door.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great door lock

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I originally bought this type of door lock from Home Depot. I returned it to Home Depot after some issues. I bought it from Best Buy. It was easy to set up and use. I’d recommend this door lock to everyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Absolutely Amazing!

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this! Have had it just under a year and works beautifully! Easy to install and is very user friendly. Never worry about if you locked the door when you left the house again!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! No issues here. Easy to use, easy to install. Love having it alongside my ring.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been using it for a month and it’s been great for a rental house. Took a little adjusting to get it to work smoothly on an old house but patience won out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yale nest lock

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is very niece very easy to install and program and comes with instructions to download a live installation apps. I recommend this product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works perfectly - easy control over access

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been using this lock for almost a year now, and love it more and more. The nest app allows me to easily add people and delete them, and assign people unique codes for certain time frames. Would definitely purchase again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great smart lock

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and setup. Just followed the instructions. This makes coming and going from the house a breeze. Super convenient to give/take away door accesses to friends and family. I don't know how we lived without it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super user friendly

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This lock is super easy to install and set up. The Nest app allows easy configuration and customization of the lock. I also love the alerts for passcodes used and the different controls you can do with them.

    I would recommend this to a friend