Refund Refresh 4-Day SaleEnds Monday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$299.00

Customer reviews

Rating 4.6 out of 5 stars with 2889 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 42 Showing 821-840 of 2,888 reviews
  • Rated 5 out of 5 stars

    Nest Yale Smart Lock

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product Easy to install and syncs with your nest app Easy to set up individual codes for other household members

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great smart device for home

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yale smart lock is great device to add on to your home and installation from Bestbuy was very helpful .

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not what I expected.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's just the deadbolt. No door knob included. It kind of defeats the purpose of having a smart deadbolt if you still need a key to unlock the knob. Of course you could always have the knob unlocked and just use the deadbolt, but the idea seems strange to me (having an extra security feature you wouldn't use). Also, in following the instructions, the lock was not connecting to my phone. Everything was connected to the wifi. The egg (or whatever it's called) was working. It was connecting to my phone, but the lock itself wasn't. Not sure what the issue was. I returned it, but its probably worth having for someone else.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    A perfect smart lock!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been wanting to add a smart lock for a while now and this one was exactly what I was looking for! Easy to install and easy to integrate into my Google home system!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart Door lock!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well. I don't have to carry my home key anymore. Less keys to carry. Had 2 already for front and side door (so no problem if one battery is out - less likely to happen at the same time.)

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Love this lock

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The lock works just as you would expect it. Get notifications on your phone when it is locked or unlocked and even instantaneously unlock it from wherever you are. Super happy with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yale is the best

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome lock, Easy to set it up on the door but took a little tweaking to add it the google home app, small fix got it done

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi there, thanks for taking the time to share your feedback. We’re glad to hear that you are satisfied with Nest x Yale Lock. We value your feedback and your satisfaction is what drives us in improving our products and services. If you need assistance, feel free to contact our support team here: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Home SAFE Home

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Aboslutely worth every penny and relatively easy to install. Operating the unit is extremely user friendly and takes no time at all to acclimate to utilization on a daily basis.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    This is a good Smart Lock

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This smart lock is awesome. Easy to use and easy to setup. Very dependable. It’s a much better lock than the Ring lock. The Ring lock started acting strange after a month. Then start eating up batteries. The nest lock is 100 times better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great lock n Easy Install

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy install like security involving no keys. Use on our second home n can easily provide access to people when we’re not there n be notified when lock activated.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart lock

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super easy install. I hate that google bought nest and now won’t let up add family members unless you migrate to google account. First question asked is share all your data’s WTH

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Functional but high maintenance

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for our beach house. It works great, but goes offline frequently and cant be fixed remotely. It would he perfect if it is installed in your home, but I dont recommend it for places that you have to travel to in order to access it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great.

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not want to deal with keys anymore so I decided to buy the Yale smart lock. It’s pricey but worth it. I’ve only had to replace the batteries once in the last year.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works as advertised

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, looks great, was easy to install with easy to follow and understand operating instructions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this and it was a relatively quick install with few tools. It works great and you can use the app to open and close the door which is always a plus when you are away from home!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great lock with one major requirement

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The lock has a great finish to it and looks great in general. The installation was a little challenging because the dead bolt has to easily and freely be able to move, which wasn't the case for my door. In my case, the weather stripping actually pushes the door out just enough for it to not be able to fully lock by itself. I was able to get it to align just enough once, but then the weather changed and it got out of alignment again! Besides this once issue, the notifications and status have been very useful and exactly what I was looking for.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hello Farhan, we appreciate you sharing your review. We're sorry to hear that your experience with Nest x Yale Lock has been less than ideal when it comes to aligning the bolt to your door. We'd like to improve on your overall experience, please reach out to our support specialists and let us help find a better resolution for you. You can contact us on our Google Help page here: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Google Nest Door Lock

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install with step by step instructions through Nest App. Make sure you purchase with the nest connect is you dont have the nest alarm at your home. Work great with google assistant.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was my first Nest product. Self-installation took less than hour.the peace of mind knowing you can always get in to your home without fumbling for keys is one of the many reasons to purchase this product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love our new lock! Super easy to install and works great!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    never want keys again

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After this lock I will never go back to keys. settings codes for family and friends is super easy. always know if your door is locked or not and the ability to lock it if its not. a bit janky on the install but otherwise great.

    I would recommend this to a friend