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Customer Ratings & Reviews

Your price for this item is $299.00
The comparable value price is $299.99

Customer reviews

Rating 4.6 out of 5 stars with 2886 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 43 Showing 841-860 of 2,885 reviews
  • Rated 5 out of 5 stars

    Smart lock

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super easy install. I hate that google bought nest and now won’t let up add family members unless you migrate to google account. First question asked is share all your data’s WTH

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    In love

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this product, super easy to install and very effective I recommend it 100%

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Functional but high maintenance

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for our beach house. It works great, but goes offline frequently and cant be fixed remotely. It would he perfect if it is installed in your home, but I dont recommend it for places that you have to travel to in order to access it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pefect

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is supper efficient and so much helpful work perfectly and smoothly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great lock, excellent smart device.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for letting the kids in after school and no keys to loose. Setup and installation is easy and convenient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this and it was a relatively quick install with few tools. It works great and you can use the app to open and close the door which is always a plus when you are away from home!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy install and use.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very Easy to install by myself. Just follow the app will show you how to step by step install. After install, it also very easy to setup to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Google Nest Door Lock

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install with step by step instructions through Nest App. Make sure you purchase with the nest connect is you dont have the nest alarm at your home. Work great with google assistant.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great door lock

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was super easy to set up and makes it easy for kids to get in without possibly losing keys.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    never want keys again

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After this lock I will never go back to keys. settings codes for family and friends is super easy. always know if your door is locked or not and the ability to lock it if its not. a bit janky on the install but otherwise great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nest x Yale

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you need a smart lock, this is the one to get. Works with both Google/Nest and Amazon Alexa. It's a little more on the pricey side but well worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super easy installation and the product is extremely durable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great at my home so I had to purchase one for my parents home! It’s so easy to use and honestly I cannot go back to carrying keys around!! This is so easy and user friendly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy for Google Ecosystem

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the way it looks and is so useful especially if you have guests over and don’t want to give them your house code.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great lock

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great lock. Easy to install, and the app functionality is perfect. The only reason it doesn’t get five stars is lack of a key option for times when the batteries die, or because sometimes a key is just faster.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good value

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good option, connects easily and pretty easy to use the app

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great dont need keys anymore thats a big plus kids cant loose keys we love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was my first Nest product. Self-installation took less than hour.the peace of mind knowing you can always get in to your home without fumbling for keys is one of the many reasons to purchase this product.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good not great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this lock, I have two installed at my house. The only complaint I have is that if there is any degree of tension between the deadbolt itself and the side of the doorframe it will say it can’t lock. Typically this isn’t an issue, but every now and then it happens, usually at the change of the seasons. Sure that’s an install issue with the door, but my real issue is with the software. The lock will deploy the deadbolt enough that the lock is “locked” but it won’t extend the full way so it says “not locked”. If you’re present at the door you can type your code in and gain access, if you are doing it through the app you can’t do anything, it’s just stuck in limbo. This is frustrating as I often find myself in situations where I’m letting people in remotely. Other than that, it’s great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as expected and a great security product. Highly recommend

    I would recommend this to a friend