Refund Refresh 4-Day SaleEnds Monday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$299.00

Customer reviews

Rating 4.6 out of 5 stars with 2889 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 48 Showing 941-960 of 2,888 reviews
  • Rated 4 out of 5 stars

    Easy to install and use

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This took about 15 minutes to install and configure. It was easy to setup with the app and add users. Would highly recommend this if you’re looking for a smart lock with no hidden fees and provides the ability to add guests.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good looking lock

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, so good. Easy to install and to set up. My door looks beautiful with this lock. I hope it lasts for many years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a huge nest products fan. Great looking products that are high quality and very functional! Had to get it installed by a professional as I am not that handy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Keys at your fingertips!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easily installed. No digging for keys. No worrying who has a key or if it will get lost. Best purchase for my new home!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love these locks!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been building out my smart home and have incorporated using the Nest x Yale locks as I have other Nest products. I can't be more happy with them and the easy of installation and use.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    After a rough start, it works great!

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the look and the functionality - especially the ability to add a code with an expiration...nice if you have to let someone in to do some work while you're not home. Having one "home" app for all your smart devices makes it a little more convenient too. My only reason for not giving it 5-stars is because the set-up gave me fits. I had to walk away from it...came back a few hours later and I got it set up on the second try. Haven't installed the second one yet, so we'll see if it was purely user error!

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi GinaM, thanks for sharing your feedback, and we’re glad that you love the look and functionality of the Nest x Yale Lock. It isn’t easy to hear you had a difficult experience with the setup, but it’s good to know you’re able to fix it. During installation, the Nest × Yale Lock requires precise alignment to connect the parts to your door and each other. The steps are relatively straightforward, but you must pay attention to the details. If you still need assistance, you’ll find the full instructions about the setup and installation that includes installation video here: https://support.google.com/googlenest/answer/9210317

      If additional help is needed with the setup of the 2nd unit, feel free to find us anytime: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Great buy

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this lock, just bought my second one. Super easy to use and user friendly. Definitely recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pretty good

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everthing within my expectation, highly recommend to everyone who needs a smart lock

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Top lock

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This nest lock works great. Either unlock with your fingers or with your phone. Awesome Nest products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best of bests

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best, I love it, it really helpful. I don’t carry my key anymore

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very stylish and solid Smart Lock

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good Smart Lock that integrates very well with Google Home (as well as other Nest products). Easy to install and very solidly built.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    love it

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    installed very easy and was easy to use would recommend buying this. Nice that you can look it from your phone and have had no problems with it so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great locks

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this lock! We have nest cameras, nest thermostats and the google hub, these locks pair in great. I love that I can control it all from the nest app.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Convenient and nice looking

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks great and has been super convenient! Sometimes the kids forget to lock the door or visiting family arrives before I can get home etc.. a big plus to have in life!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Poor Design

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The "throw" on the bolt is less than 1" which for a deadbolt is poor. My locksmith called to make sure he was installing it correctly. He was told that was the correct design. We were replacing a Kwikset Kevo lock. Their lockset "throw" is more than 1 1/2", which is minimal. Photo is attached showing the Kevo and the Nest Yale.

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      This is unexpected to hear that you've experienced an issue like this when installing your Nest x Yale lock as the throw on the bolt should be closer to 2 inches. Feel free to reach out to our live support if you haven't already and we'll be happy to look into this further.

      Nest.com/help Nest

  • Rated 5 out of 5 stars

    Great Lock!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great product with keypad as well as phone app. You can remotely lock/unlock. This product allows to set temporary passcode and/or passcode for different people.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great and fun.

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can open and lock my door anywhere now. If you forget to lock your door, you can lock it from the nest app. Lock or unlock feature. It’s great and stress relief.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very secure!

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love having a smart lock. No worries about locking yourself out of the house anymore! Also like that the Google Home can lock the doors by voice command.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Top of the line door lock!

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great control of my front door. You can program codes for different people to enter and exit the premises. Easy installation and functionality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a great product if you are looking to automate your door lock. It allows you to lock using smart phone or using a voice command if you have google home. Installation is easy

    I would recommend this to a friend