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Customer Ratings & Reviews

Your price for this item is $299.00
The comparable value price is $299.99

Customer reviews

Rating 4.6 out of 5 stars with 2886 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 51 Showing 1,001-1,020 of 2,885 reviews
  • Rated 4 out of 5 stars

    Beautiful, handy, doesn't work much with Nest

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is sold with Nest and Yale branding, but it doesn't really work with Nest. I mean, it presumably routes through nest for on/off and setting the combination, but the Nest key fobs that arm and disarm the base station DO NOTHING with this lock. So if you assumed you would have keyless entry with this system, you don't. It IS cool that your phone is the key though. Downside is when that fails, maybe because your phone is trying to switch from cellular to wifi right when you try to unlock the door. Force-quit the app. Try again. It'll work unless you wifi is out. But in that time you could've just fished out a key and turned it. Best method I found is lock/unlock it while still in your car (in the winter). That's wonderful.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice product to buy

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product to buy, worth the money. Easy to install if you have handyman tools.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great lock

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had this like for five months and it has worked very well. I love the convenience of not having to use a key and being able to let people in via that app.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wish I would have done it sooner

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic addition to the house and easy to install. Love the connectivity with the Nest app.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    100% satisfied

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LOVE IT!!!! to have the ability to have multiple users and unlock any time is awesome. The best feature might be the auto lock!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome digital lock with tons of perks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this lock bought it for our beach condo we can assign codes that can be changed and it can notify you when they unlock the door you can unlock it from your phone Love It

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Smart Lock

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Easy to connect, easy to install. Upgraded to this version and haven't regretted it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use and install

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased so we could have cleaners clean our house when we were at work. Combined with Nest doorbell so we could see when people arrive. Combination works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can lock and unlock with my phone. Also can set it to auto lock so it locks a few minutes after unlocking. Super convenient.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Awesome smart lock

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this lock. Unfortunately it does lose connection some times for mobile usage

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi there, Bhack3tt. We're glad that you're loving the Nest x Yale Lock. It's unfortunate to hear that you're experiencing connectivity issues when using the Nest app on your mobile phone.

      You may want to try out some helpful steps below:
      - Disable the cellular/mobile data for your mobile device where the Nest app or Home app is installed. If you’re using your cellphone to check, make sure it’s connected to the same Wi-Fi network as your lock. To help make sure cellular data is off, turn on Airplane mode and then turn on Wi-Fi.
      - Check the OS version of your mobile phone device. We recommend the following versions for the best experience when using the Nest app or Home app:
      Android phone or tablet with Android 8.0 or later, and iPhone or iPad with iOS 14.0 or later versions.
      - Try updating the Nest app or Home app.
      - Try installing the Nest app or Home app, using the same account, on another mobile phone or tablet device, and see if you will experience the same issue.
      - If you don't experience the same issue with another device, we recommend uninstalling and reinstalling the Nest app or Home app on the main mobile phone device.

      If the issue persists, please feel free to speak to our support specialists for further assistance using this link: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Solid Smart Lock

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks pretty nice, functions as should, Yale has some great customer support too so go for it if you can find it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice, but I returned it for august wifi

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works and looks great. Wish it had an Auto Unlock function. I returned it to get an august wifi lock for Auto Unlock function.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product in the Nest Family

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you have any other nest product, then this is a no brainer to get when choosing a keypad for your door. It is very easy to install, and even easier to use with the Nest app.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    the best ever

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this thing is a lifesavor! i love this lock so much! easy to use for me and my kids and i love the features it offers for my phone :)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to install and all round great lock

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great lock. It’s easy to install and have no problems using it for the last 6 months.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great lovk for Nest Users

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This lock works great and was just as easy to set up as my other nest products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works well and looks good

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We've had it for a few years now and it works really well. So convenient to use in the nest app. And great not having to carry keys around.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fifth Purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These locks are life changing, however, the batteries will need to be replaced every six months, minimum. I love the connectivity to the house and you can install yourself.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nest Lock

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, installation is definitely more than a 7 minute youtube video. Getting it aligned was a pain. I do really like the convience especially if youre already a nest user but the price is high.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Couldn’t live without it!

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed perfectly with a few door adjustments. We literally love this thing. It’s so nice to avoid giving out keys to neighbors and everyone else.

    I would recommend this to a friend