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Customer Ratings & Reviews

$299.00

Customer reviews

Rating 4.6 out of 5 stars with 2889 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 52 Showing 1,021-1,040 of 2,888 reviews
  • Rated 4 out of 5 stars

    Very good, nice looking but goes offline

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A couple of littles hiccups during installation, but once done it looked great. The only issue has been with it going offline way too many times. I’d still recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use, tough install.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great product and easy to use but I would recommend a professional install. You have to do it just right and if you’re not handy, it’s going to be a disaster.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the lock

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and install. The only issue I had was the lock did not fit the door hole at first. I had to have a lock smith come out and drill the hole bigger.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to install and all round great lock

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great lock. It’s easy to install and have no problems using it for the last 6 months.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy installed lock

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Instructions were easy to follow. Setup and installation were a breeze. I would definitely recommend to a friend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart Lock

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and use. Like automatic lock feature

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect Lock when you have kids

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this so my daughter did not have to keep up with a key. It works perfect and I can even unlock the door from my phone where ever I am.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nest x Yale smart lock is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a great product from NEST, we have nest cameras, thermostat & smoke detector, so I was very confident to buy the smart lock, very happy with the keyless entry.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this lock

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the second yale lock I have purchased. The Nest products are great, now that Google owns them it is yet to be if they screw things up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to install, operate

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does what is supposed to and does it well. Seamless installation and configuration, and the freedom of not having to carry keys is awesome.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great lovk for Nest Users

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This lock works great and was just as easy to set up as my other nest products.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice product to buy

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product to buy, worth the money. Easy to install if you have handyman tools.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it and easy to install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love that it works with Google Home. Easy to install and can be done in about 25 minutes or so I would say. Make sure to put the Nest Connect close to the Yale lock.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Set up challenges, but now great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working great for us after some initial set up challenges. Had a hard type syncing it to the hub, had to use phone hotspot and then change to home internet. Once that was set, it has been great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had this for about 3 weeks now and love it. The installation was a little annoying, but that was a product of my door rather than an issue with the product. It has a lot of great features that are really useful especially if you have people (e.g. cleaners, cat-sitters) coming in an out of your house. You can create schedules for codes so that the door will only unlock for that user at specific times or between certain dates. We also really like the "privacy mode", which prevents anyone from turning the keypad on.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extremely easy to install and worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We did lots of research before we chose Nest X Yale. It is fantastic. The installation took no more than 7 minutes and the smart phone set up was easier. We have now had this lock for about 2 months plus and have no issues. You can give many people different codes change them whenever you'd like. You can unlock your door from any location outside of Florida. You can lock and unlock, give a code to someone or not give a code to someone and still give access. And lastly being able to go wherever you want with a purse or without a purse and not worry about having to carry a key is awesome.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Awesome smart lock

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this lock. Unfortunately it does lose connection some times for mobile usage

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi there, Bhack3tt. We're glad that you're loving the Nest x Yale Lock. It's unfortunate to hear that you're experiencing connectivity issues when using the Nest app on your mobile phone.

      You may want to try out some helpful steps below:
      - Disable the cellular/mobile data for your mobile device where the Nest app or Home app is installed. If you’re using your cellphone to check, make sure it’s connected to the same Wi-Fi network as your lock. To help make sure cellular data is off, turn on Airplane mode and then turn on Wi-Fi.
      - Check the OS version of your mobile phone device. We recommend the following versions for the best experience when using the Nest app or Home app:
      Android phone or tablet with Android 8.0 or later, and iPhone or iPad with iOS 14.0 or later versions.
      - Try updating the Nest app or Home app.
      - Try installing the Nest app or Home app, using the same account, on another mobile phone or tablet device, and see if you will experience the same issue.
      - If you don't experience the same issue with another device, we recommend uninstalling and reinstalling the Nest app or Home app on the main mobile phone device.

      If the issue persists, please feel free to speak to our support specialists for further assistance using this link: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Kids forget to lock the door is no problem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easily lock and unlock my door from anywhere. Every one has their own code. So I know who comes in. I paired this with my Nest doorbell and cameras on same app.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Lock

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In the process of changing all locks and door knobs in house, we decided to upgrade with more advanced technology. We love this lock. It works well: smooth, quiet, easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Press and open

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Feels great not to have a key! Love how everyone has their own code and you can open the door with a press of a few buttons.

    I would recommend this to a friend