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Customer Ratings & Reviews

$299.00

Customer reviews

Rating 4.6 out of 5 stars with 2889 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 54 Showing 1,061-1,080 of 2,888 reviews
  • Rated 5 out of 5 stars

    Good functionality

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good lock. Quiet operation. Great Google step through setup in the Home App. Little bit of a pain to install but overall easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Expensive but worth it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never have to use keys again. The lock disconnected on me once, and it took a few hours to reset. Other than that, it's been flawless

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this to make it easy when taking the dogs out for a walk to be able to come and go without leaving the door unlocked. Really easy and fun to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Key pad locks

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are wonderful. I can unlock or lock with my phone. They even work when my electricity does off as they are battery powered. Yea!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great smart lock

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install, easy to set up and convenient to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent addition to your smart home

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super easy installation and setup. Already had the Nest Hello & Nest thermostat. Was pleased to be able to manage all 3 devices with the user friendly Nest app

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Simply perfect

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The amazing aspect is the low power consumption. Batteries last for months.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this thing no more having to lock myself out and hang out in the car till hubby shows up

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pretty good, needs some refinement.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mostly pretty good. No proximity or Bluetooth unlocking capability reduces its usefulness, although I understand the security concern there. The locking mechanism is extremely finicky and if your hardware was cut at all imperfect it will stick when trying to open and close. This is a problem for some doors. I had to completely remove the strikeplate from my door to get it to slide easily enough to avoid this.

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi JasonS, we really appreciate your feedback on Nest x Yale Lock, and we’re glad that you find it good. We hear your concerns about the proximity or Bluetooth unlocking feature, and about your difficult experience with the installation.

      During installation, the Nest × Yale Lock requires precise alignment to connect the parts to your door and each other. The steps are relatively straightforward, but you must pay attention to the details. You’ll find the full instructions about the setup and installation that includes installation video here in the event you need to install another lock: https://support.google.com/googlenest/answer/9210317

      The Nest × Yale Lock uses Bluetooth, but only when you’re installing and setting it up. It doesn’t use Bluetooth for day-to-day functions. For security reasons, you won’t be able to unlock your door or change any settings over Bluetooth.

      We’ll share your feedback with the right team as it may help us improve our products and services. If you have any challenges with using the Nest x Yale Lock. Please feel free to find us anytime at the Google Nest Help page: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Great smart lock

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and setup with the Nest application.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Smart Lock

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This lock is everything I thought it would be and more. Easy to use and extremely durable. I would recommend for anyone interested in purchasing a smart lock.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    awesome keyless entry

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my husband and I were looking for security and safety in our front door. and this encompasses both. So many awesome features that make securing our home possible.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for the forgetful.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The lock is very easy to install and setup. Especially handy if you're someone who loses or forgets your keys often.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lock

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Locks door and keeps secure makes family feel safe

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This lock is so easy to install and to use. It makes it very easy (while still being safe) to get in and out with your hands full or in bad weather.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to install great looking design

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought my first Yale lock last year. I liked it so much now I have two. Very easy to install and works seamlessly with my nest app.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    so far so good.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy install and easily integrated with the Nest system. However, i do get an "offline" a few times a day, which is concerning, especially if privacay mode is off.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi farhan,

      We appreciate sharing your feedback and we'd like to apologize for the connectivity issue.

      Disconnection could be happening because of the interference between your Nest Connect and Wi-Fi router or the distance between the lock, Nest Connect, and the router. You need to make sure Nest Connect is within range (within 50ft direct line of sight) of the Nest x Yale Lock and your Wi-Fi router. This range could be shorter if there are potential sources of interference, either physical interference (thickness and type of walls, mirrors, windows, etc.) and competing signals (other wireless devices, baby monitors, microwaves, etc.). You might want to restart the devices (Nest x Yale Lock, Nest Connect, Wi-Fi router) and move them closer if you need to establish a stable connection.

      If the issue keeps happening even after you have eliminated the interference and have placed them closer, please feel free to let us know by visiting https://support.google.com/googlenest/contactflow Nest

  • Rated 5 out of 5 stars

    Great smart lock

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great smart lock. Had to use the original strike plate instead of the one that was provided. Pretty simple to use with the Nest app.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Jr

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My nest is the most amazing thing! I love it we couldn’t be happier! It works great with our door we haven’t had any issues

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This lock is amazing! My wife and I love it. It does everything it suppose to do and it fit perfectly on my door without any problem!

    I would recommend this to a friend