Customer Ratings & Reviews
Customer reviews
Rating 4.6 out of 5 stars with 2889 reviews
(2,889 customer reviews)Rating by feature
- Value4.3
Rating 4.3 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
to a friend
Rated 5 out of 5 stars
Great Lock
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this product, now I dont have to worry about giving a key to my son and risking him losing it. Easy to install and you.
This review is from Nest x Yale - Smart Lock Wi-Fi Replacement Deadbolt with App/Keypad/Voice assistant Access - Satin Nickel
I would recommend this to a friendRated 5 out of 5 stars
Essential
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Essential for any home. My family loves the ease of use and with the nest ecosystem you always know you're safe
This review is from Nest x Yale - Smart Lock Wi-Fi Replacement Deadbolt with App/Keypad/Voice assistant Access - Oil-Rubbed Bronze
I would recommend this to a friendRated 5 out of 5 stars
Excellent Buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works as expected and really easy to operate. Great buy!
This review is from Nest x Yale - Smart Lock Wi-Fi Replacement Deadbolt with App/Keypad/Voice assistant Access - Satin Nickel
I would recommend this to a friendRated 4 out of 5 stars
Yale nest lock
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After being locked out of the house several times because no one carries keys anymore we finally picked up a smart lock. Simple and straightforward. Can create multiple passcodes for different members ans guests so you know who is coming in and out. In for the sale price at $200
This review is from Nest x Yale - Smart Lock Wi-Fi Replacement Deadbolt with App/Keypad/Voice assistant Access - Black Suede
I would recommend this to a friendRated 5 out of 5 stars
Electric lock
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this to install on carport door. Was easy to install and is working great.
This review is from Nest x Yale - Smart Lock Wi-Fi Replacement Deadbolt with App/Keypad/Voice assistant Access - Black Suede
I would recommend this to a friendRated 5 out of 5 stars
exceptional
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.easy to use, Bluetooth is so easy and convenient, easyto install
This review is from Nest x Yale - Smart Lock Wi-Fi Replacement Deadbolt with App/Keypad/Voice assistant Access - Satin Nickel
I would recommend this to a friendRated 5 out of 5 stars
Quality and Style
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am not a fan of using keys and the nest X Yale smart rock was the perfect solution. It looks great and was easy to install.
This review is from Nest x Yale - Smart Lock Wi-Fi Replacement Deadbolt with App/Keypad/Voice assistant Access - Satin Nickel
I would recommend this to a friendRated 5 out of 5 stars
Love it!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to use and install. I enjoy the fact that it connects with the rest of my google products.
This review is from Nest x Yale - Smart Lock Wi-Fi Replacement Deadbolt with App/Keypad/Voice assistant Access - Black Suede
I would recommend this to a friendRated 3 out of 5 stars
Not a fan
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this at BB. Paid them to install it,thinking geek squad would be the ones doing the installation. Wrong they 3rd partied it to OnTech ( which i do recommend) OnTech did tell me they also sale the lock abs offer a better guarantee and warranty than Best Buy. The issues with the lock is it sometimes loses connection with google home And FYI must have the google nest as well. Lock will also up off line periodically. There is no key option either. Does have a app NEST APP.
This review is from Nest x Yale - Smart Lock Wi-Fi Replacement Deadbolt with App/Keypad/Voice assistant Access - Satin Nickel
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi Coach,
We appreciate your feedback. OnTech is our partner in helping our customers install their Google Nest products and we're glad to hear they were able to help you with your Nest x Yale Lock installation.
We apologize for the connectivity issue with your Nest x Yale Lock as we know it can be inconvenient. Some connectivity issues may be caused by interference from the thickness and type of walls, mirrors, windows and competing signals (other wireless devices, microwaves, etc.) in your home. We suggest making sure your lock, Nest Connect and your Wi-Fi router are within the ideal distance from each other and are clear from any possible interference. Placing them within a clear line of sight will be a preferable setup while Nest Connect is recommended to be placed within about 50ft. from your Wi-Fi router.
Another possible reason for the connectivity issue may also be your Wi-Fi bandwidth availability. Nest Connect may disconnect if there is not enough bandwidth on your network. Decongesting your network by temporarily removing some connected devices can help isolate this further. If there is a bandwidth congestion, you may need to contact your internet service provider for possible solutions.
We can help you further with any other concern about your Nest x Yale Lock if you can visit our support page here: https://support.google.com/googlenest/contactflow
Rated 5 out of 5 stars
Easy to install and set up
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Needed to buy a replacement lock for my Schlage touchpad lock that crapped out on me after 3 years. The Nest was easy to install and set up. Works great.
This review is from Nest x Yale - Smart Lock Wi-Fi Replacement Deadbolt with App/Keypad/Voice assistant Access - Satin Nickel
I would recommend this to a friendRated 2 out of 5 stars
The lock itself is great, the nest integration not
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The lock is awesome itself, top notch quality. The issue is nest integration. It uses this little nest-to-wifi adapter that is unreliable as hell. Constantly drops connections and is a pain to reconnect. It also lies about being connected, you run the test and it claims everything is fine when its offline. Not good for what is supposed to be a security product. Id get the zwave option instead.
This review is from Nest x Yale - Smart Lock Wi-Fi Replacement Deadbolt with App/Keypad/Voice assistant Access - Oil-Rubbed Bronze
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi archercc,
Thanks for sharing your experience with us. We're sorry to hear of the connectivity issue.
If your Nest Connect is disconnecting intermittently, we suggest making sure your lock, Nest Connect and your Wi-Fi source are within the recommended distance from each other and are clear from a possible interference. Nest Connect is recommended to be placed within about 50ft. from your Wi-Fi router.
Another issue may also be your Wi-Fi bandwidth availability. Nest Connect may disconnect if there is not enough bandwidth on your network.
If you're still experiencing the same issue, you can perform a factory reset on both the Nest x Yale Lock and Nest Connect.
We're always here to assist you with any issue you may encounter. Please feel free to reach out to us here: https://support.google.com/googlenest/contactflow.
Rated 5 out of 5 stars
Highest Quality
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy installation & great build quality of the product. It’s easy to tell this is the most well made lock on the market.
This review is from Nest x Yale - Smart Lock Wi-Fi Replacement Deadbolt with App/Keypad/Voice assistant Access - Satin Nickel
I would recommend this to a friendRated 5 out of 5 stars
Awesome lock
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We bought a kwikset Kevo contemporary and spent most of our time standing at our front door tapping the lock, just to have it laugh at us. The Yale is such a more responsive smart lock. We have yet to have an issue with it. Both my kids fight over unlocking the door since everyone in the family has a code. Nice to have it all synced with our nest app, thermo, smoke detectors.
This review is from Nest x Yale - Smart Lock Wi-Fi Replacement Deadbolt with App/Keypad/Voice assistant Access - Satin Nickel
I would recommend this to a friendRated 5 out of 5 stars
Works well - like the nest integration
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to use and a pleasure to not carry a key and monitor the coming and going. Especially like the ability to schedule workman for specific hours.
This review is from Nest x Yale - Smart Lock Wi-Fi Replacement Deadbolt with App/Keypad/Voice assistant Access - Satin Nickel
I would recommend this to a friendRated 5 out of 5 stars
Easy to install
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Really easy to install. It works great with the google nest system in my house.
This review is from Nest x Yale - Smart Lock Wi-Fi Replacement Deadbolt with App/Keypad/Voice assistant Access - Black Suede
I would recommend this to a friendRated 4 out of 5 stars
Great Product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.sleek design, over 1 month and no issues so far, and batteries seem to last a lot longer compared to the brands. App have similar feature as all the others. Wished it had geofencing.
This review is from Nest x Yale - Smart Lock Wi-Fi Replacement Deadbolt with App/Keypad/Voice assistant Access - Satin Nickel
I would recommend this to a friendRated 5 out of 5 stars
Works great!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really like this over the August. My son no longer needs to remember his keys, and I can grant immediate access if needed through the app.
This review is from Nest x Yale - Smart Lock Wi-Fi Replacement Deadbolt with App/Keypad/Voice assistant Access - Satin Nickel
I would recommend this to a friendRated 5 out of 5 stars
Awesome Lock
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this to replace a troublesome Kevo lock. This is so much better, easy to install and the integration with Nest was really easy.
This review is from Nest x Yale - Smart Lock Wi-Fi Replacement Deadbolt with App/Keypad/Voice assistant Access - Oil-Rubbed Bronze
I would recommend this to a friendRated 5 out of 5 stars
Best smart lock on the market.
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the Yale smart lock. This is my third one, just wish bestbuy carried the gold color.
This review is from Nest x Yale - Smart Lock Wi-Fi Replacement Deadbolt with App/Keypad/Voice assistant Access - Black Suede
I would recommend this to a friendRated 5 out of 5 stars
Fantastic product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy and simple to install and one of the best product I have bought for my home
This review is from Nest x Yale - Smart Lock Wi-Fi Replacement Deadbolt with App/Keypad/Voice assistant Access - Black Suede
I would recommend this to a friend







