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Customer Ratings & Reviews

$299.00

Customer reviews

Rating 4.6 out of 5 stars with 2889 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 60 Showing 1,181-1,200 of 2,888 reviews
  • Rated 5 out of 5 stars

    Secure and easy lock

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this. Easy to know who comes and goes and changing code is a breeze.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nest x Yale

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good purchase. No more keys for our house. Can use codes for each member of the family.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Title

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install. Works well.Had it disconnect from the wifi once but was able to reset without much trouble.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great door lock

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super easy to install. Easy to connect and set up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent product

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved it so much I purchased a second one for the back door. Never using keys again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Keyless

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install fits perfect on my door can lock and unlock with ease from my phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Never locked out

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m a nest fanboy and this Yale partnership was so amazing. I can’t wait to see what they come up with next

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, installation was pretty simple. The only issues were with getting the new strike plate and dead bolt to line up perfect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very impressed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I want sure at first about using keyless door lock. I am very impressed with the functionality and ease of use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just bought

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just bought, so far so good. Like the fact that we can see who is going in and out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works Nice

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well. Had to change battery once a year for our current usage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Door

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just love this product. Easy to set up. I like this so much I'm going to purchase three more.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy Install

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation was easy. Took about 15 minutes to remove the deadbolt and get this put back in it's place.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    This Is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I installed this at my new condominium. It is great to be able to program codes for the cleaning people and for friends who come to visit. I love being able to walk out the door without a key! I had a different system at my old house and I like that this integrates with the Nest app. I have a thermostat and camera as well. Since the door is at the bottom of the stairs it is also fun to be able to unlock the door when friends are coming over so I don't have to get off my butt and run down there to open the door when they arrive! (Of course I also change the temperature using my phone when I'm sitting on the sofa!)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    nest yale

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    recommend it. follow intructions in building it. you can lock and unlock from phone. Nest did it again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Purchase

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so glad I decided to purchase this lock. It creates a huge convenience and sense of security. It was easy to install.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Lasted 6 Years with problems - Buyer Beware

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the lock in 2018. Initial installation was good and it performed flawlessly for 2-3 years (when the warranty runs out). About 3 years later, the lock would get stuck about 20% of the time and I would have to use another door to get into the house. The lock stopped working now and I cannot use it as a "dumb" lock or "smart" lock. Google and Yale support has failed at troubleshooting. I'm extremely disappointed at how little the support teams cared. Overall, I'm extremely disappointed at the price versus longevity of the product. I've had $20 key locks that lasted longer. Not recommended

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I returned a similar product from a different company that was only Bluetooth compatible and this is so much better. Definitely and upgrade.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good lock for house

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Nest x Yale - Smart Lock with Nest Connect - is a good front door lock. Installation was easy and only took about 20 minutes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this smart lock, I can easily unlock my door from my phone without walking all the way to open it.

    I would recommend this to a friend