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Customer Ratings & Reviews

Your price for this item is $299.00
The comparable value price is $299.99

Customer reviews

Rating 4.6 out of 5 stars with 2886 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 66 Showing 1,301-1,320 of 2,885 reviews
  • Rated 1 out of 5 stars

    Does not handle interruptions well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I own 7 Nest protects and a Nest thermostate. Unfortunately the lock does not appear to be as well designed as those devices. If I restart my router all of my Nest Protects reconnect fine. The thermostate reconnects fine and the Nest Connect required for the nest Lock reconnects without issue. However the Nest lock will stay offline. A simple restart of taking all of the batteries out does not re-establish a connection. Even after doing a factory reset it then took over 20 tries to sync the nest Lock back up with the nest connect. The Nest connect is just a couple feet away and in visible site but it still would constantly error out trying to connect. The Nest Connect is synced up fine too because when I use the app to add the lock the Nest Connect nearly instantly starts to flash blue meaning its ready to try and sync with the lock. Since a factory reset means you have to get out the screwdriver and completely dismantle the lock this is not acceptable for handing the case of a router restarting.

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      We're sorry to hear about these issues you've experienced with the Nest x Yale lock when the network connection in the home is restarted. This is definitely not expected behavior, so feel free to reach out to our live support for assistance if this issue happens again.

      Nest.com/help Nest

  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation and setting it up with the app took 15 minutes. The app works great, and so does the lock itself. Highly recommended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    door lock

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can never find my house key so I purchase the smart lock.. I would definitely recommend this item.. It is great....

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great lock

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like all of the other Google Nest products, this one delivers. Easy install and setup. Would recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great in my google home setup. Very secure bolt.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    User friendly

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this product bought it as a bulk easy to install and really user friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super easy to install and really easy to use! Great buy!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Lock

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced old key lock with this. I had a nest doorbell and thermostat so added this on to google nest.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Door Review

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been a greta product that i recommend to ALL of my friends and family and cannot express enough how much i love this... and want that 400$ gift card

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love love!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish I would have gotten this sooner. No more keys. You can give out a temp code to friends, family, housekeeper, etc...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It is a great lock

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a great lock as you don't have to worry about locking yourself out and you don't need a key

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yale x

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works excellent, easy to install and easy program, need to play more with it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this lock ..

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it .. we bought 2. Love the security it gives us . We can open and close the door remotely

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and works flawlessly. Make sure your door does not get direct sunlight. If it does, I am sure your lock will stop notching if not adjusted.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Keyless Entry at its best!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are loving the keyless entry. The only problem we are having is that it doesn't always lock it on the first try.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Noisy keys GONE!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    New home tech, easy to setup & use. No more noisy keys!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart lock happy landlord

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are able to rent a villa in a different state reliably and securely with this lock.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nest Lock

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    simple installation and links perfectly with other google products

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation was easy and now when the kids forget to lock the door when they leave, I lock it from my phone!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy Install

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works extremely well and was easy to install. Six year old loves locking and unlocking from app!

    I would recommend this to a friend