Refund Refresh 4-Day SaleEnds Monday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$299.00

Customer reviews

Rating 4.6 out of 5 stars with 2889 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 74 Showing 1,461-1,480 of 2,888 reviews
  • Rated 5 out of 5 stars

    good product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works fine, no issues. make sure it is properly installed so lock has no resistance when lock is activated.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to setup and use

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the second one I've bought, different door, and still highly recommend them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy Nest Add

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Long time Nest user. Install and app setup was easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best smart lock ever!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The lock is easy to install, easy to connect to wifi and very safe and reliable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart and secure

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works flawlessly. No need for keys anymore. Easy install is a plus.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Simple to use

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup.works great with wifi. A keyless deadbolt

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this lock! Makes life easier!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had the previous yale lock, upgraded to this one and I'm glad I did!!! This thing works almost too well!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best smart locks around

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All the Best products are top notch and this one is no different. Super satisfied with this lock.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and setup. Love the individual codes you can give to people to enter. Looks real Nice

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BEST Vacation Rental Lock on the Market!

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is BY FAR the best lock for use in Vacation Rentals (And I've tried them all) I use it in both of my rental units and love it so much I now use it at home too. The ability to unlock the door remotely is cool but the best feature is timed access that you can rescind at any time. I love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Door lock

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Feel more secure with this lock. It is very simple to set up and use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent lock

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Nest Yale is an excellent lock which can locked or unlocked from your phone app. Love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Smart Lock

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super awesome smart lock. No more keys!!! Easy to use and looks amazing.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great smart lock

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I sometime forget to lock the door and this lock let me do it without having to return back home to check.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works well for my application

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Performs as represented. Works every time as requested. No problems and easy to assemble.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nest door lock

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and set up. Adds to your nest controls real easily for monitoring.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BUY IT

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This lock has all the deatures you need. I love how wasy it is to add codes for guest and beinf able to set a schedule for code access. I use it on my airbnb abd its great

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works and looks nice

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as expected and I like the looks. I have trouble with mine since the door seems to not exactly line up with the strike plate. Any resistance during locking results in a notification that the door could not be locked even though the lock is engaged. Also the keypad doesn't have any tactile discrimination for the numbers so sometimes using the keypad can be a little cumbersome/slow but this may be a trade off for the aesthetics.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    One thing still working on, but great lock

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems to be great, but it sometimes says the door is not locked even when it was locked. It gave me an error message and I was not at the house so could not investigate it more. I will look at it better once I am back at the house, but so far it has been a great addition to the house. People have used it and I was notified of who entered the house.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi Dschroll14, thanks for taking the time to share your review on Nest x Yale Lock. We can see how worrying it can be when it says that your door is not locked when it was. We hear you and we’re here to help.

      Without accurate calibration, the Nest app may say that your door’s locked when it’s not, or vice versa. Also, even if you installed the lock perfectly when you first got it, the door and the frame can shift over time, or they can shrink and swell in different weather conditions. This can cause just enough misalignment to prevent the lock from being able to work on its own any more. Here are some troubleshooting steps to try:
      - Open your door.
      - Slowly use the thumb turn inside your home to extend the deadbolt all the way to the locked position, then retract it back to the unlocked position.
      - Close your door.
      - Again, use the thumb turn to extend and retract the deadbolt.
      - If it feels like the deadbolt is sticking or scraping at any point, or if it feels like the deadbolt isn’t able to fully extend when your door’s closed, you may need to make some adjustments.
      - You can also try the quick fixes and further troubleshooting outlined here: https://support.google.com/googlenest/answer/9235711

      And if the issue persists, feel free to get in touch with us and we’d be more than happy to provide you with real time assistance, here: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Great!

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Very helpful to our new home. Very convenient and easy to use.

    I would recommend this to a friend