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$299.00

Customer reviews

Rating 4.6 out of 5 stars with 2889 reviews

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  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 82 Showing 1,621-1,640 of 2,888 reviews
  • Rated 4 out of 5 stars

    good product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like all products managed in the same place, this is one of this. Support more than one language.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best bang for the buck!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install. Easy to use. Great way to keep track of who comes and goes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    keys less

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is perfect as you don't need keys and is all in your phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that we get notified whenever someone uses their code to unlock the door!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this lock, I have two and no key

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Front door secure

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! Connected with the app right away. Easy to setup and self install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Straightforward to install and easy to use. Very pleased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great lock

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Can remotely lock unlock via nest app. The single press lock function is great as well. You could even setup your unlock routine via other tps

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great door lock.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have the best camera and thermostat. It works great with them easy to install

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, easy to install and very reliable. No need for keys anymore!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    glitchy as best!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    if you are willing to spend time dissembling and calling customer support a lot, then this is the lock you want. I can't believe Google and Yale couldn't get it straight. The lock comes with a google connect device which allows the connection from the lock to the nest app in your phone. I believe they wanted make it this way to have a lock which is secure and not hackable. Unfortunately, you will have the lock coming offline pretty often. If you have an internet outage, you will have to start all from scratch which means taking the lock off the door and starting the pairing process again. I hope there's an update to solve this soon. Go look it up, this is a trending forum topic and happens a lot. For a Google and expensive device, I really expected better.

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi Jhonny,

      Thanks for sharing your experience with us. We're sorry to hear you've been having connectivity issues with Nest x Yale Lock.

      Nest x Yale Lock can't connect to your Wi-Fi directly, hence relies on Google Nest Connect to establish connection with your network and the Nest app. The intermittent disconnections may be caused by distance between the lock, your Wi-Fi router, and Google Nest Connect as well as some form of network interference.

      Please make sure that your Nest Connect is within range (~50ft direct line of sight) of the Nest x Yale Lock and Wi-Fi router. This range could be shorter if there are potential sources of interference such as thick walls, mirrors, windows, competing signals from other wireless devices, microwave, etc. We suggest observing the distance needed for connection by moving around Nest Connect and Wi-Fi router.

      We understand that having to reset your lock after an outage can be frustrating. A restart of your router and wireless devices, including the Nest Connect should allow for a refresh of IP addresses assigned to each device to re-establish a connection.

      You feedback matters to us, and we'll pass it along to our teams as we're constantly working to improve our products and services. If you'd like to reach out to us for further questions, please contact us here: https://support.google.com/wifi/contactflow Nest

  • Rated 5 out of 5 stars

    Very pleased

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Door lock works very well and has great integration with my other Nest products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Neen

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So convenient and easy to use! One of the best purchases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best WiFi lock

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install. Many smart features including history of opening. Love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set and easy to use. We installed late at night and began using immediately.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent keyless entry

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great keyless entry lock. Easy to install and set up through Nest Connect.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love that you can unlock from anywhere.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems simple to use. I love that I can unlock for a friend without having to be there.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice Lock

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    we loved is very easy to use. install is not that easy make sure the door can handled

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Smart Lock on the Market!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and packed with features. Love the Integration with the Nest app!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Smart Lock on the Market!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and packed with features. Love the integration with the Nest app!

    I would recommend this to a friend