Customer Ratings & Reviews

Best makes very good products. No issues with it. Just wish there was a sensor that would know when the door is closed or not. We sometimes leave the door open on nice days and i have it set on auto lock after 5 minutes. Well it pushes the deadbolt out whether the door is closed or not.

This lock was easy to setup and install watched a few videos before i got it.

Who is very easy to install and very user-friendly

Love how this works. Very easy to install and use.

Best gift for me. Easy to install, setup andan use.

This was purchased as a part of an install of in-ceiling speakers, Nest Hello doorbell/camera, and two Nest Learning thermostats. The other items went well, the Nest/Yale lock would not pair with the Connect WiFi device that came with the lock. The installer tried many times, and we contacted Nest support via phone. They could not get it to work either. Thinking the lock was defective, I volunteered to go to a store and exchange it. The installer asked if he could return later in the afternoon, as he had another install. Best Buy exchanged the lock...no problem. The installer returned after completing another install of thermostats and this lock and had no issues there. The lock would still not connect. I had worked with Nest support and they sent recommendations. I spoke with my ISP and router manufacturer and took their input as well. Still wouldn't connect. I have a fair amount of tech connected via WiFi and plenty of bandwidth with a 200 Mbps feed. Nest support told me they were submitting the issue to "engineering" and would get back to me within 5 business days. That was July 5th and as I write it is Aug 30th. Not sure if the lock will EVER work correctly.

Great for beginners, easy to install and use! A+++

Great product for everyday use in your and for friends.

Super product that works great. Must have for any tech home.

Great product and easy to install and use! A+ item

Easy to operate & great performance!!! No surprises!!!!

I love this door lock, it lets me control entry at any time

So happy I purchased this smart lock. It works perfect!

This is a slick product. I love not carrying keys around anymore. I wish the button volume was a bit louder or haptic so I would know that I pressed the code. Totaltech install was awesome, too.

When first installed the deadbolt didnt fit. The striker plate had to modify the striker plate a bit and every now and rhen it has difficulty recognizing when we hit the Yale logo to get the numbers to show so we can unlock the door. But I love that I can now lock and unlock my door from my phone so like checking door without having to get out of bed.

Love the lock . It's soo rau to use. No key needed anymore

Works well and looks awesome. Easy to install and use.

Impressive technology, with excellent integration with Nest cameras and thermostat. We’re really counting on Google to keep it classy with support.

Switched my older smart lock to the Nest Lock. Easy setup.

Great product easy to use and so helpful for keyless entry