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Customer Ratings & Reviews

Your price for this item is $239.99
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The comparable value price is $299.99

Customer reviews

Rating 4.6 out of 5 stars with 2886 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers enjoy the ease of use, installation, and the security features of this smart lock. Positive feedback also highlights the app integration, keypad responsiveness, and the lock's overall quality and appearance. While some users experienced connectivity issues, many appreciate the auto-lock functionality and compatibility with smart home systems. The sleek design and good battery life were also frequently praised.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 101 Showing 2,001-2,020 of 2,885 reviews
  • Rated 4 out of 5 stars

    Simple setup, super useful.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super easy to setup and connect to wifi. Understandable why but sucks you can't use it with Alexa. Though I'm slowly starting to move my IoT to Google. Being able to make temporary codes or codes for guests is awesome.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It works great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and as long as you have a good internet connection it is very functional. It is durable and appears to stand up well to the salt air near the beach. We have three of these in our house.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great solution

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great lock make sure to have batteries on hand. Was able to give my family access to the house with out having a bunch of keys floating around.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great smart lock

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This lock was easy to set up and has worked flawlessly. I am currently using without WiFi and pleasantly surprised that it can operate offline, with an internal speaker and multiple setup options still available.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Home

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very Good love issue no often Good send enter Home like Very mucho

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to operate

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Yale lock is amazing, way better than I had anticipated. It not only notifies you when your door is locked or unlocked but lets you know when power is lost in your home. You can also lock and unlock your door from anywhere.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it.. perfect for the house I would purchase again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good, but could use and upgrade

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not that easy to install if you don’t have a standard door. Setting up the software was a bit tricky. Goes off line from time to time even with strong wifi. When it works it’s great

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great if you never need to reset!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great lock with connected WiFi, the only con is if you need to reset it, it’s quite a hassle

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Finally made the purchase!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Might seem pricy but for Google fanatics this is a must. I have left my home multiple times and forgot to lock the door. This solved all my problems. Lock from anywhere with internet connection.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Awesome lock

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a great lock but a bit on the pricey side. I had a little big of an issue getting the nest connect set up and linking to my network but I think that had to do with my networks signal strength. Once that was taken care of set up and installation were easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for a person who always misplace keys

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for me I don’t have to find keys anymore and now when I have people enter my home they have a code and I know when they enter and leave. Now I can place restrictions on the Days and times workers can enter the home.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 3 out of 5 stars

    Nice features but pricey

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice features but very steep price with a touchscreen that leaves you wanting. Install is simply IF holes already align.

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi pabloh, we appreciate your feedback and are glad that you find the Nest x Yale Lock with nice features. We hear your concerns about the touchscreen functionality, product price, and with the installation.

      You can use the Nest app to unlock your door, you’ll need to tap and hold the large lock button until the blue ring disappears and it says Unlocking, which takes about one second. Also, during installation, the Nest × Yale Lock requires precise alignment to connect the parts to your door and each other. The steps are relatively straightforward, but you must pay attention to the details. If you still need assistance, you’ll find the full instructions about the setup and installation that includes installation video here: https://support.google.com/googlenest/answer/9210317

      We’d be happy to share your feedback about the pricing with our products team to work on improving the products and the services we offer. Meanwhile, you can contact us anytime here through phone or chat for any concerns about the lock, or if additional help is needed: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Satisfied customer

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well, but is a hassle to install. The software is very finicky when checking if the deadbolt is stuck. The plate on the door frame has to be just right.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lock’s work’g as advertised; install was a process

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took a bit of work to get the lock to fit due to the bolt being longer than the one I replaced and the door’s latch needing to be chiseled. Otherwise, the lock has worked as advertised.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent security device

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this gadget. I used in combination with the Nest Hello to open the door when my kids return from school. Installation (replacement) is not very difficult, but need a little of patient and craft.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fairly simple smart lock

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been looking at smart locks for our front door and decided to get this since we have the nest hello and cams. Installation was a challenge and it seemed to lose communication with the app periodically. I wish it had geofencing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Smart Appliance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall this smart lock is really worth it. It makes it very convenient not having to worry about having your keys to lock or unlock your door. Have no problems with it and would definitely recommend this to anyone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s been a year since I’ve had this door lock. I love it and haven’t had any issues. It was challenging to install because the builder did not drill the door hole evenly. I had to get it professionally installed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Deadbolt

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finally after three tries, it's up and running. Best Buy wasn't able to install, but I had a door installer do it for me

    I would recommend this to a friend