Customer Ratings & Reviews

The lock works flawlessly. No issues connecting or dropping connections. Wonder why i didn’t get it earlier... oh yes, pricey. But like the old saying goes - you get what you pay for. This is a quality product.

I’ve had this lock for good weather and it’s better than I’ve tried on the market.

Lock looks good /elegant and works with dial pad. The only issue I would address is the app doesn’t show accurate status of the door and it can be mis leading sometimes. Otherwise the locks works perfectly well.

Just bought this product but my hole in the door is too small to fit this deadbolt. Going to have to widen the hole to make it work. Just a heads up for people that by this product that it may not fit your existing deadbolt hole

Door lock is good and camera quality is great. The only issue i have is the delayed response we get sometimes. My internet connection is really fast so i dont think thats the issue. Nest needs to work on how the device can work effective with the internet connection.

We really value the flexibility and power this lock gives us. We can let our boys in by using our phone or they can enter the code. It's battery powered, so the power can go out, and the code will still work to unlock the door. No key needed. Paired with the Nest video doorbell, it's a powerful, secure combination that gives us total peace of mind. And we love that the Geek Squad installed them expertly for us with no fuss, and installation was half-off because we're Total Tech Support members.

Took a little to get it to integrate with my smart home, but once it was working it works well. was worried at first about not having a key for backup, but I will deal with that when I get to that point.

I love this item and it works perfectly with Google Assistant and I can lock the door remotely while travelling. I will buy again for my backdoor and the 9V backup works perfect. Awesome and highly recommended it!!!!

I really like this Lock because I can lock it through my phone and my watch if I’m never home.

Has problems remaining connected to WiFi device. Display and functions are excellent.

2nd one we purchased and love it. Being hyper critical,, I'd prefer a dimmer backlight so any chance of someone seeing your entry code is limited

Good quality but have to purchase "Nest Connect" in order to connect it to wifi. This is $69 right now

Works great!!! So glad we purchased this for our home!

Started off rocky, hubby had to adjust dead bolt housing in door frame. We put a gate knob instead of a regular door knob. Love no keys!

I have purchased a few of these locks and I will say that this is by far one of the best digital locks on the market. The only downfall is using the app which can be glitchy if the WiFi connection isn’t great

Great product, delivery and installation from best buy

This is okay, sometimes it takes longer than another brand lock that I had. Sometimes I have to hit the keypad several times just to get the numbers to show. Also, sometimes the device will not work via the app for locking and unlocking.

It was a little difficult to setup but once it’s in its an incredible product to have. I love making codes for friends to use to just let themselves in if I’m running late

It eliminates the use of keys and you can use your smartphone to unlock. I haven’t been able to figure out how to use the smartphone feature, but it is great if you can figure it out!

I purchased the Nest Yale lock for my new home because I wanted full Smart Lock functionality but I also wanted it to integrate with my Nest Cam and Nest Doorbell. Installation was a breeze and setup with the Nest app only took minutes. My primary interest was to lock/unlock the door without requiring a key for easy of use, but now I can also watch the front door with the Nest Doorbell and unlock the door, if needed, remotely using one app! A great addition to a Smart Home.