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Customer Ratings & Reviews

Your price for this item is $239.99
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The comparable value price is $299.99

Customer reviews

Rating 4.6 out of 5 stars with 2886 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers enjoy the ease of use, installation, and the security features of this smart lock. Positive feedback also highlights the app integration, keypad responsiveness, and the lock's overall quality and appearance. While some users experienced connectivity issues, many appreciate the auto-lock functionality and compatibility with smart home systems. The sleek design and good battery life were also frequently praised.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 104 Showing 2,061-2,080 of 2,885 reviews
  • Rated 5 out of 5 stars

    Easy to install, program and use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always hesitated at going full bore into home automation but the Nest family of products has changed my mind. Well crafted hardware and simple easy to use software. Also excellent customer service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Smart Lock

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great purchase a little pricey but it’s worth the piece of mind that I know if it’s lock in case the kids left door unlock and nice to open remotely to let other family enter if I’m not home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I couldn’t be happier

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I couldn’t be happier with my smart lock. I had zero issues with the connection. They included all the right pieces and the instructions were straight forward.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best lock ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No needs to carry a key in your pocket, no worries if I left is unlocked because its auto-lock feature and the combination of the best technologies of two great companies make this lock "awesome".

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great door lock

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this door lock. First 5 star I’ve ever given. Kind of pricey, but the look ease of install is great that in conjunction with my ring, great combination

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had this lock for about two weeks. So far so good. Just one downfall. It says it doesn’t leave finger prints on the lock, but it does. No big deal, I just wrap it down each time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nest x Yale Smart Lock

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This looks and works great, as expected. No issues so far.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Solid smart lock

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, a solid smart lock. Aside from passcode and app, it lacks the ability to use other options like physical key and biometrics. Connectivity was never an issue, which is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No more keys in your pockets. !

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The wifi makes this lock awesome. I purchased one previously without that feature and regrated it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This lock works great in my Nest Ecosystem. Great for letting guests have access to your home at all times while still controlling who can access it. Great customizable features as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for smart home connected places

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tremendous product and would highly recommend if you are a high tech home and do not want to use keys.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 3 out of 5 stars

    Cool!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install, easy to activate, but for some reason, it always tells me that it cant lock the door when its already locked!

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      We're sorry to hear you're encountering this issue with the Nest x Yale Lock, and in this case if the troubleshooting in the article below doesn't help, please reach out to our support team for further assistance.

      https://support.google.com/googlenest/answer/9235711

      nest.com/help Nest

  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my nest Yale lock. I bought 2 of them, one for my home and one for my rental property. It’s so convenient and I could never go back to traditional locks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works Great!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It took a bit to get it installed and we had to switch out our weatherstripping but it works great and now I can lock/unlock my door remotely and lock by voice.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice Lock

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This lock is nice looking but I bought two of them one battery last a long time and the other one have to change baterri every month. But overall is the nice lock I had. Thanks. B+++++

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Does the job

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded from an older Yale smart lock because I wanted it to connect to my Nest set up. It works great but it doesnt feel built as well as my old lock was especially the touchscreen the older one was nore responsive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome value and ease of use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for a smart lock. Integrates well with other smart devices. Has the ability to have multiple codes for family members, friends, or clients.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This lock is awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since Ness has teamed up with Google they have made these amazing locks and needs amazing equipment that is phenomenal by everything you could ever imagine everything just works together

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Door is locked

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! Replaced my deadbolt lock, and am happy with it. Had to do some minor adjusting, since the door had sagged a bit over the years.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    For standard doors

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased with intent to place on cabin door; unfortunately thicker than normal and none standard deadbolt so returned. I had hoped to integrate with all my other Nest products.

    I would recommend this to a friend