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Customer Ratings & Reviews

Your price for this item is $239.99
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The comparable value price is $299.99

Customer reviews

Rating 4.6 out of 5 stars with 2886 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers enjoy the ease of use, installation, and the security features of this smart lock. Positive feedback also highlights the app integration, keypad responsiveness, and the lock's overall quality and appearance. While some users experienced connectivity issues, many appreciate the auto-lock functionality and compatibility with smart home systems. The sleek design and good battery life were also frequently praised.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 107 Showing 2,121-2,140 of 2,885 reviews
  • Rated 5 out of 5 stars

    peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    being able to check your phone knowing that the door is locked is a peace of mind. i couldn't think of anything better. I have four of them and i will be adding more

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for VRBO

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product works as advertised and we could not rent out the lake house without it. Shows when they arrive and when they leave without effecting their privacy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best lock that Yale has to offer

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent lock that integrates with Nest flawlessly! Touch screen is very durable and lights up well at night!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to set up

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was surprisingly easy to set up and program. No more carrying a key or searching in your purse for a key or driving home to let someone in.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing smart device

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm in love with Nest and the products that can mesh with the Google interface ! Makes the home living experience so much more efficient !

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 3 out of 5 stars

    Works great

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great reliable and super easy to setup my only complaint is the fact that it’s it compatible with google and not Alexa

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yale very good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good and nice working perfect no keys perfect and connect to wifi very easy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Liking it so far …. No more keys only a four digit code is enough …

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nest is a great product of Best Buy ,………………………….!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use, great peace of mind for security

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No professional required for installation. Can be locked remotely via the Nest app. Have history of all locking and unlocking and by whom. Excellent customer support.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great look system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn’t give it a 5 because the door doesn’t recognize if the lock isn’t in the door jam. You can click the lock and the phone will show its locked needs improvement in this area. Otherwise great product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Safety

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So great to be able to lock and unlock your door from your phone. The convenience is amazing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent smart lock

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent smart lock. Programming codes for individual people is great.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Lock Looks Great, Functionality with the App - BAD

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lock works great and it looks very nice. The ability to set it up to function with the Nest app is next to impossible though, which is disappointing if you chose this specific lock because you expected it to work well with your Google system.

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hello there, ZMoneyBC. Thank you for sharing your review on Nest x Yale Lock. We're glad to hear that your lock is working great. However, we want to further improve your overall experience and want to know more about the challenges you had with using the Nest app. Please reach out to our team of dedicated specialists by visiting our Google Help 'Contact Us' page on the link below. Contact us anytime, we're here to help: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Great locks

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. I have 2. Easy to install. Can lock and unlock anywhere from my phone. They go nice with my nest thermostat

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for tracking

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is great to give individuals a separate code and limit access times! I know when soneone arrives also when they leave. I can also open yhe door from my phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy setup and works great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I already have the Nest thermostat and doorbell and was happy with both of them. Setup was easy and I like having all of my Nest items on a single app

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent Lock

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not so easy so install or depends on your door, and how framed is. But after that, is a nice lock, you can set to lock automatically after 1 min / 5 min / 10 seg.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome team of Google and Yale

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This maybe the best smart lock. If you use google products, then it is a must buy in today's world.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love these I purchased three of them one for my front door one for my back door and one for my garage entry door.

    I would recommend this to a friend