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Customer Ratings & Reviews

Your price for this item is $239.99
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The comparable value price is $299.99

Customer reviews

Rating 4.6 out of 5 stars with 2886 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers enjoy the ease of use, installation, and the security features of this smart lock. Positive feedback also highlights the app integration, keypad responsiveness, and the lock's overall quality and appearance. While some users experienced connectivity issues, many appreciate the auto-lock functionality and compatibility with smart home systems. The sleek design and good battery life were also frequently praised.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 109 Showing 2,161-2,180 of 2,885 reviews
  • Rated 5 out of 5 stars

    Doing well so far

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doing well so far. I can set codes for the family members. Hasn’t failed yet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This smart lock works great. I love the fact I can let someone in if I’m not home without leaving my key behind. Highly recommend this,!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great and durable product

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this product, but I just wished google didn't get rid of the feature to open the door by talking to assistant.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nest x Yale - Smart Lock with Nest Connect - Black

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely positively love this device. The integration with my other nest device.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well done

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I own couple smart lock but this one is perfect for me, lock and unlock by phone, work with any conditions of weather

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Access without lossing control of access

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    App not working right 5 stars. Our 5th unit for our home and property's.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hey there, Rawdog. Thanks for the feedback you shared, and for investing high on the Nest x Yale Lock. We hear your concern about using the app. We’re hoping you can tell us more about the challenges you have so we can learn how to provide you with a better user experience. Please get in touch with our dedicated team here for services and assistance: https://support.google.com/googlenest/gethelp Nest

  • Rated 4 out of 5 stars

    Faster way to get in your home

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So I had some friend that has this and they love them. I'm looking in to installing it over the holidays and if it works as well at my house is it does for them I'm sure I will lover it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart Lock - Smart Idea

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and it has enhanced our home tremendously.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this lock. Being able to set codes, lock and unlock, and allow guest access from my phone is an amazing feature.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to install, works out of the box

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was intimidated by the idea of installation and set-up, but it was done in no time at all. Looks slick, works well, great buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nest Yale digital security

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nest X Yale combined digital and mechanical to make this smart lock use a smart device to check the lock status and lock or unlock

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Simple to install and easy to use!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We installed this lock on our own very easily and using it is a breeze. The comfort and ease of leaving the house without keys is wonderful!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart Lock

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The smart Lock from Nest security system is a great product. You can give each family member their own code to know who comes in and at what time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart lock works very well

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Smart lock works very well, I have multiple people using it. I made codes for them. And the app works very well also

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent door lock

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best lock out there it beats all others and remotely open ur door from any where with ur phone also let u know when someone open ur door

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not what I expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn’t have all the features I was expecting but still works great. I wish it would detect my Bluetooth phone and unlock automatically when I get close. But it does the job well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nest X Yale Lock

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Nest X Yale lock is the best lock system that i ever had.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nest is the best

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work very well when combine with other products. Besides that the functionality is no different then many of the other smart locks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Couldn’t be happier with this one, the fact I can unlock my home with my phone is an entirely different level .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Door lock

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far it works like it's supposed to it took about 30 min to install

    I would recommend this to a friend