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Customer Ratings & Reviews

Your price for this item is $239.99
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The comparable value price is $299.99

Customer reviews

Rating 4.6 out of 5 stars with 2886 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers enjoy the ease of use, installation, and the security features of this smart lock. Positive feedback also highlights the app integration, keypad responsiveness, and the lock's overall quality and appearance. While some users experienced connectivity issues, many appreciate the auto-lock functionality and compatibility with smart home systems. The sleek design and good battery life were also frequently praised.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 110 Showing 2,181-2,200 of 2,885 reviews
  • Rated 5 out of 5 stars

    Locks

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this product. It does everything as advertised. Would buy again.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a nice product, good materials but a bit expensive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    always great product

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are REALLY happy with this product we buy it a lot Size, color, and functionality we all need to contron our homes!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nest x Yale Smart lock

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this smart lock. I haven't had to carry house keys in years !!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It works

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted to really love this but not exactly what I was expecting. Seems a little cheap for the price. Having a hard time with the app as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Slim dead bolt

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to operate. Like the slim size between door and storm door.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We have one on front door and added a second on ba

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It makes entry by friends and repair or maintenance workers independent of our presence but only under authorized access.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Quality lock

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fairly easy to set up and great quality, bummer that they are not compatible with apple /Siri home,Alexa, store told us incorrectly, didn’t want to take off after the fact !

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great starting point towards home security!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I chose this cámara over the competitor because it’s hard wired. If you travel, this is a better choice since there will be no one to replace the battery once it is drained.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great lock

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for what we needed! It works exactly as described.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nest lock

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like that each person can have a different code. I also like the privacy button that prevents unwanted guest.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    efficient

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great staff,except Lady who process do not know,she goes to Jenifer {little Heavy like my Daughter) get annoyed

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good smart lock for google home

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty easy to set up. It can be a bit finnicky and randomly go offline, but hasn't been too much of an issue

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi justanotherreviewer, thanks for sharing your experience. We do apologize for the issues you are having with Nest x Yale Lock.

      Nest x Yale Lock can't connect to your Wi-Fi directly. It relies on the Nest Connect, that came with your lock, to establish connection with your network and the Nest app. The Wi-Fi chip on your Nest x Yale Lock may be draining the batteries if it's not getting a good connection with the Nest Connect. If you're willing, we recommend bringing the Nest Connect closer to your Nest x Yale Lock. Ideally within a clear line of sight as Connect needs to be close enough to both your lock and your Wi-Fi router to maintain a wireless connection. You may then test to see if the batteries for your lock will still drain.

      We may need to have a look at what may be causing the issue, if you still face the same connectivity issue, even after following the steps we shared with you. We'd love to work on improving your experience if you can reach out to us at the Google Nest Support page: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it I enjoy it and it is the best Thank you Yale

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works Exactly how is advertised! I would def recommend this product to anyone looking to change to a smart lock.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Nest Yale Lock

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have these on both entrances to my house, will never go back to a normal key!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This lock alleviates having to hand out keys to everybody. You also know who is coming and going and the remote feature always works.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    Keep losing connection

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unit is about 2 foot apart but has lose connection 2 in two days Change battery 2 times now it will not talk to me.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great for every homeowner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This lock has done everything I’ve needed it to do this far. I was actually out of town last week and was able to let a relative in remotely.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works very well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a deferent brand it was a bit loud and the looks weren’t so great. I am a firm believer of digital, no keys no worries, can’t lose a digital key. Love it

    I would recommend this to a friend