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Customer Ratings & Reviews

Your price for this item is $239.99
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The comparable value price is $299.99

Customer reviews

Rating 4.6 out of 5 stars with 2886 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers enjoy the ease of use, installation, and the security features of this smart lock. Positive feedback also highlights the app integration, keypad responsiveness, and the lock's overall quality and appearance. While some users experienced connectivity issues, many appreciate the auto-lock functionality and compatibility with smart home systems. The sleek design and good battery life were also frequently praised.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 111 Showing 2,201-2,220 of 2,885 reviews
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best investment I ever made highly recommend for purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Smart Lock

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This lock comes with an app which makes it easy to install it just make sure your internet router is up to date

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Smart Lock

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item that you can control from your phone. I would recommend purchasing this item if your looking for a smart lock.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Okay

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy install. Difficulties encountered w/pre-existing solitary hello nest doorbell (had to remove/re-install doorbell) to join Nest “Home network” of devices

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good buy

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product with great functions, definitely worth the purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nest yale smart lock

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had the nest yale smart lock for two months now and so far so good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nest

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We LOVE our Nest! Can’t live without it! We are able to monitor the front porch, front yard and driveway!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this device works great, worth the price tag. Would recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 2 out of 5 stars

    Terrible lock

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not worth the time buying this lock, I set it all up with no issues and everything worked great. then I went to use the lock about a hour later nothing worked at all.I called customer support and we both worked on it for 3 hours and we called it dead at that point. I returned the lock. I was done with it after that.

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      We're sorry to hear you encountered these issues after installing the Nest x Yale Lock.

      Please note that Yale offers a lifetime limited warranty for finish and mechanical parts and two years for electronics.

      In addition to the standard warranty, if you purchase a lock and installation from a Nest Pro you can get an extended Pro Warranty which increases the coverage on electronics to a total of 3 years.

      Should you chose to give the Nest x Yale Lock another chance don't hesitate to reach out to our support team if you end up needing any further assistance.

      nest.com/help Nest

  • Rated 5 out of 5 stars

    Know who's using the code

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this was a gift to my parents so they can give the kids access to the house when they aren't home

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No more dumb lock

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Make your dumb lock smart!!! Awesome for remotely opening your doors when you have family visiting.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Yale Nest lock

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Initially, it was a good device, ran into some troubles while setting up the first one, and different unique ones while configuring a friends. Features on the device are nice, would be better if it allowed location sensitivity (could tap and unlock with phone) lock/unlock via the secure web app (currently only unlock with app) Add/Remove via web app (can only do this on the phone app) Ensure if you buy this, you setup a master account/pass via the app before relying on the service completely.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It is a great lock

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great. However, I should buy the version that is compatible with the ring system so I can merge everything in one system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great lock with mobile features

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We really like the mobile locking and unlocking ability, and we now can monitor pet sitter activity as well while we're away.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great lock

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The convenience of not having to find your keys when you come home, and being able to make sure the lock is engaged without having to go to the door is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nest lock

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love, love, love. Very convenient especially with the Nest doorbell. Works well with Nest app

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Like this

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works very well so far (1 month in). The only real hiccup was the nest gaurd. Very buggy. will not work with mesh WIFI. when added to the main wifi it works fine so far.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    No keys again

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cool gadget for the house can’t complain it dose what it’s supposed!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great smart lock

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Weve had this lock for the past 2 months and we havent had any issues. We truly love not having to carry keys nor fumbling to find them!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Kid Friendly

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for the kids when keys are forgotten. This is a simple way to avoid placing the key in a hidden spot out in the open.

    I would recommend this to a friend