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Customer Ratings & Reviews

Your price for this item is $239.99
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The comparable value price is $299.99

Customer reviews

Rating 4.6 out of 5 stars with 2886 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers enjoy the ease of use, installation, and the security features of this smart lock. Positive feedback also highlights the app integration, keypad responsiveness, and the lock's overall quality and appearance. While some users experienced connectivity issues, many appreciate the auto-lock functionality and compatibility with smart home systems. The sleek design and good battery life were also frequently praised.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 112 Showing 2,221-2,240 of 2,885 reviews
  • Rated 5 out of 5 stars

    Great product!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All around impressed with this door lock, it's efficient and works well with the other nest products I use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Really happy with the lock

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a little difficult to get installed, especially with the WiFi, but now that it’s working - love it!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to use

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy and convenient, allows you to assign multiple passcodes, and recognizes multiple people in your home (by phone). Auto-lock feature is nice, but doesnt recognize if the door is open or closed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great add to the house

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love that I can lock and unlock my door from the nest app. Controlling my AC and door lock in one app is great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy peasy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up, the app is easy to use. We are happy with our purchase and highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    High quality

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wasn't completely intuitive to set up, but once I figured everything out, it works great and looks great!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really liked the tech, and brought it home but it didn't fit. That's too bad b/c all the features make this a great device. Looking for a new one at some point

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works every time

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had this once before at a different location. it was so reliable I purchased it again for the new location.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good quality, subpar technology

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up seems a bit difficult and the app doesn’t always work they way you would expect it to.

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi Matthew, thanks for taking the time to share your feedback. We regret to hear the challenges you have with Nest x Yale Lock. We value your feedback and it will greatly help us in improving our products and services. If there's anything that we can help, please feel free to contact our support team. We’d be more than happy to assist you here: https://support.google.com/googlenest/gethelp Nest

  • Rated 4 out of 5 stars

    Smart Lock

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product, thus far reliable - wish it came with more locking featers

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi TexRich, we're glad to hear that you liked Nest x Yale Lock. We'd like to learn more about the features that you would like to have. This will give us a better idea how we can improve our products and services. Please do not hesitate to contact our support team for any questions you may have about your Nest x Yale Lock. Here's the link: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Very good lock

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good lock. Works great for roommates. Some issues with internet access at times though. Battery lasts about 3 months.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nest X

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s about 8 months since I have the Nest X install in my home, I’m happy to say no problems with the lock, one of the best on the market.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's really a good idea

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like how I don't need to use a key anymore, no worries if I forget my keys, simple to use and setup.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to Install and use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very Happy with this lock. The only issue I have with it is, you can use Google Home to lock it but, it won't unlock it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Main Entry door and basement

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works very well, both in electronic and mechanical functionality! Bought 2 of them..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Lock

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as needed, replaced another lock with this one. A great replacement.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Door security

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was a little difficult to setup on the phone. Once it was setup and I figured everything out. I love it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great but the sensitivity on the front keypad

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything works as expected and it links to the google hub. Only con I have found is the keypad is a little difficult to engage at times.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good………..…;;;;;;;;;;;;…….……;………………………. I’m just sitting

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I own two and am going to buy a third. Get the longest warranty you can get, best money ever spent

    I would recommend this to a friend