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Customer reviews

Rating 4.6 out of 5 stars with 2890 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers recognize the Smart Lock Wi-Fi Replacement Deadbolt as user-friendly, easy to install, and a secure option for home security. The app integration, quality build, responsive keypad, good battery life, compatibility with smart home systems, and appealing design are also appreciated. However, some customers have reported connectivity issues and limitations with voice control functionality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 113 Showing 2,241-2,260 of 2,889 reviews
  • Rated 4 out of 5 stars

    Great but the sensitivity on the front keypad

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything works as expected and it links to the google hub. Only con I have found is the keypad is a little difficult to engage at times.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Door security

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was a little difficult to setup on the phone. Once it was setup and I figured everything out. I love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    One of the best smart lock in the market

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Nest Yale smart lock works perfect with me. The integration with google home and my samsung smarthing hub are perfect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the simplicity and the aesthetics

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This lock looks good, both the physical materials and the software user interface. I love the simplicity and the aesthetics,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best item I have purchased by far. I will be buying another one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Main Entry door and basement

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works very well, both in electronic and mechanical functionality! Bought 2 of them..

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    No keys again

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cool gadget for the house can’t complain it dose what it’s supposed!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I own two and am going to buy a third. Get the longest warranty you can get, best money ever spent

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good but not great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No door sensor so if you leave the door open it still locks after a few minutes and you can’t unlock it from google app. Everything else works well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Another one of those can’t live without things

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Another one of those can’t live without things- seriously I have no clue how I lived without this technology AMAZING

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good quality, subpar technology

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up seems a bit difficult and the app doesn’t always work they way you would expect it to.

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi Matthew, thanks for taking the time to share your feedback. We regret to hear the challenges you have with Nest x Yale Lock. We value your feedback and it will greatly help us in improving our products and services. If there's anything that we can help, please feel free to contact our support team. We’d be more than happy to assist you here: https://support.google.com/googlenest/gethelp Nest

  • Rated 4 out of 5 stars

    Simply smart

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like everything about the functionality of this lock. The only reason i didn't give 5 stars is because I think the look of the interior side could be nicer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Im secured !!!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    now I secured …. with this product you can closed your eyes ,,,,,and your and your love ones are secured.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart lock with nest compatibility

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love that this lock works on my nest app with my cameras and door bell! Super nice finish and great build quality!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tough install but great

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this product. It was VERY difficult to install, so get it professionally done.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to use

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy and convenient, allows you to assign multiple passcodes, and recognizes multiple people in your home (by phone). Auto-lock feature is nice, but doesnt recognize if the door is open or closed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Lock

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as needed, replaced another lock with this one. A great replacement.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good lock

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good lock and good quality. App is easy to use. You can create as many user and be able to track activity of each user.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great option for property owners

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this lock for a house for rent and it's very useful because I can assign passwords for my clients only when they are supposed to occupy the property.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Why did I wait so long?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this lock. Having a lock that uses an app and google assistant to lock and unlock is great! Highly recommend this

    I would recommend this to a friend