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Customer Ratings & Reviews

Your price for this item is $239.99
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The comparable value price is $299.99

Customer reviews

Rating 4.6 out of 5 stars with 2886 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers enjoy the ease of use, installation, and the security features of this smart lock. Positive feedback also highlights the app integration, keypad responsiveness, and the lock's overall quality and appearance. While some users experienced connectivity issues, many appreciate the auto-lock functionality and compatibility with smart home systems. The sleek design and good battery life were also frequently praised.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 117 Showing 2,321-2,340 of 2,885 reviews
  • Rated 5 out of 5 stars

    Simple to set up and use

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Blends well with the Google home setup. One app controls locks thermostat and sound...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    What is the magic password!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You will never know! But... I can make a magic password for everyone near and dear to my heart with this!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for my front door

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it looks great and works great. Switched my Kevo for the Yale smart lock for its features and convenience.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works well but lacks integration

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The lock works well, but Nest still hasn't integrated it fully. You cannot lock or check the lock status via any automation or Google Home.

    I would recommend this to a friend
  • Pros mentioned:
    App integration

    Rated 3 out of 5 stars

    Works with App

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this because it works well with the app and coordinates with the other Nest products

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do enjoy my new lock; however, it is hard to add to my WiFi service. I’m not able to use the Nest app.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy install and works well. It is very heavy duty and I would recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lifesaver

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is a lifesaver for forgetful people like me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nest Door Lock

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice locks works great on our lake house. I am able to give codes out to our renters remotely. Perfect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect lock for tech lovers

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great way to integrate tech to you home and finally no need to keep cutting keys!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Huge waste of money.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've bever had a name brand product so far from the reviews... It feels cheap, very plasticy and the touch pad isn't flat... The yale and nest installation processes are vague and you haveto do them in a particular order. None of this is noted anywhere. The documents, paper and online, are all out of date and different from reality. The lock worked okay for about a day, but just okay. The loudest setting isn't loud enough for actual keypad usage, can't tell if it's locked or if the keys are being pressed by sound. Then the keypad died and went through a bunch of hoops to be told it would be 5 to 7 days to get a warranty claim processed on a $300 plastic lock, if I didn't like it I could return it.

    No, I would not recommend this to a friend
    • Brand response from Google Team
      Posted .

      Hi, StevenL. We're very sorry to hear that your Nest x Yale Lock Wi-Fi doesn't meet your expectations. We appreciate and value your feedback, thank you for bringing this to our attention. Our commitment is always to be ahead of the curve. Rest assured, we'll pass your feedback on to the appropriate department. If you need technical support, please don't hesitate to contact us through the following link: https://support.google.com/googlenest/gethelp madebygoogle

  • Rated 5 out of 5 stars

    solid nest product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    verdict pending - havent placed lock on door yet contractor will install and will provide future update

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    very sturdy and easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    one of the best smart locks out there. Please note it is more of deadbolt than a lock with handle though.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works perfectly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took a little bit of positioning for the bolt to fit my door but once done it has worked flawlessly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Door lock review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great lock to have especially if you have kids. It alerts when the door is unlock

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Depends on what you’re looking for

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great lock however my august door lock was just as good and more user friendly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good purchase

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with this excellent purchase!!!!!!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not work with Alexa

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was easy to install I did it myself I don’t like because it doesn’t have Auto Unlock when you get close to the door and it does not work with Alexa. I think is best to go with the august they have the Auto Unlock and works with Alexa the only problem you have to buy the keypad separate.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love it. I dont carry keys anymore. Not even car keys.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Google nest x nailed it again

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was looking for smart lock found one and it’s the best one from nest x Yale.

    I would recommend this to a friend