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Customer reviews

Rating 4.6 out of 5 stars with 2890 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers recognize the Smart Lock Wi-Fi Replacement Deadbolt as user-friendly, easy to install, and a secure option for home security. The app integration, quality build, responsive keypad, good battery life, compatibility with smart home systems, and appealing design are also appreciated. However, some customers have reported connectivity issues and limitations with voice control functionality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 122 Showing 2,421-2,440 of 2,889 reviews
  • Rated 4 out of 5 stars

    I like this lock

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the lock overall. I wish it auto unlocked when your phone was near it. Also it will get finger prints on it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Lock

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall fine product and very sleek. Having a nest lock is very convenient and secure.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase would buy for all my doors! Need more

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    lock

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great lock, couldnt be better, i love it and highly recommend

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Glad to have this, but....

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not installed properly. Bolt gets stuck. Have to play with it to use lock. You should return and reinstall.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nest camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nest cameras is a very nice camper but it’s expensive to install so I had to return it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great unit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a great product to keep your house safe and accessible with your phone via the app.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works as expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install. Works well, no issues. Very convenient to not need a house key.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good if you want to be able to open or close door when your not home ..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great lock

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For when the children aren’t responsible enough to have a key

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Godsend response to persistent lost key problem

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    wish I had discovered this 2 locksmith calls before.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great lock

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought a new house and love this I can easily monitor the house when away

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Neat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Once installed it is amazing. I did not find it very easy to install over the setup of very self intuitive

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Does what it suppose to do

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good product. Best has seemed to create a great eco system of products.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Convenient!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This lock works really well, makes coming and going much more convenient than fumbling for keys, and erases the worry of getting locked out. The only downside is the keypad is not super sensitive, so sometimes it doesn’t read that you pressed a key.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    perfect gift

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    perfect gift for anyone. Definitely a must have in any household

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Not bad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a hard time setting up and had to call tech support, but once it worked its fine.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice Smart Lock Option

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice option for smart home integration. Had some issues with initial setup but works nicely once installed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work Great Great service and very nice people would recommend

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Product constantly goes offline for remote control

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The lock is really expensive to have unrealible nest connect connection! It went offline often and none of the nest troubleshoot instructions helped! You have to manually factory reset to have everything back online again. Very annoying and unrealizable! This product is yet to be relied on.

    No, I would not recommend this to a friend