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Customer Ratings & Reviews

Your price for this item is $239.99
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The comparable value price is $299.99

Customer reviews

Rating 4.6 out of 5 stars with 2886 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers enjoy the ease of use, installation, and the security features of this smart lock. Positive feedback also highlights the app integration, keypad responsiveness, and the lock's overall quality and appearance. While some users experienced connectivity issues, many appreciate the auto-lock functionality and compatibility with smart home systems. The sleek design and good battery life were also frequently praised.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 123 Showing 2,441-2,460 of 2,885 reviews
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well... the price was what I was looking for. definitely buying more

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great door lock

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this lock. It has different settings so you can customize it to your family's likings. But my favorite part is it's compatibility with Google home. You can check if the door is locked and lock it. But for safety purposes, you can't unlock it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Blown away, the best descicion ever, you wont repent!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great lock

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better lock then the others I've had. They didn't work as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great option to complete my Google Home set product setup

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great giving individuals their own unique password to enter the house!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yale is the best

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bronzed oil matching my door handle perfectly!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing lock it opens the lock when it senses your cell phone near it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    So far so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works so far so good. Volume changed on me. Not sure if I did it from a touch but need to play with it more.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nest lock

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it bought two works great hasn’t lock me out yet

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome lock

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lock works great. Nest products work together perfectly. App is easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great grill. Great doorbell camera. Great lock.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the grill. Love the lock love the doorbell camera.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Product review.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Easy to buy in the store. I recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect Smart Lock

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome smart lock for the garage door into the house!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Doesn't recognize it's locked

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When we press the button on the outside, it locks but it tells us that it cannot lock and to check to be sure it's locked. The light on the inside continually blinks amber until we unlock it. Consequently the batteries run out very quickly.

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      We're sorry to hear about the issues you've experienced with your Nest x Yale lock and we'll be happy to look into this further with you if you can reach out to us through one of our live contact channels which can be found in the link below.

      Nest.com/help Nest

  • Rated 5 out of 5 stars

    Best NEST product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have all the Nest products.. This one by far is the coolest and most useful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awsome

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awsome! Love the product. Works as advertised. Thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better lock to principal door

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can used with nest app, is better password to open door

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fun lock

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works very well and we like that we can do lots with phones or hey google

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Every two or three days the alarm goes off

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There is an alarm on the smart lock. Every two or three days the alarm goes off for no reason. The message says “Lock has been tampered with” but it hasn’t. When it first happened, I thought it must be a hardware issue. I checked the installation and everything looks fine. Other than that, the lock works pretty good. Not as good as August lock though.

    No, I would not recommend this to a friend