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Customer Ratings & Reviews

Your price for this item is $239.99
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The comparable value price is $299.99

Customer reviews

Rating 4.6 out of 5 stars with 2886 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers enjoy the ease of use, installation, and the security features of this smart lock. Positive feedback also highlights the app integration, keypad responsiveness, and the lock's overall quality and appearance. While some users experienced connectivity issues, many appreciate the auto-lock functionality and compatibility with smart home systems. The sleek design and good battery life were also frequently praised.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 124 Showing 2,461-2,480 of 2,885 reviews
  • Rated 3 out of 5 stars

    Ok

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ok product, I thought it was yale assuer wich has a better app than nest. I don’t like the product.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Terrible quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pain in the backside if you lose connection to your nest connect. You'll have to disassemble the lock to reset it to get it to reconnect to the nest connect. So unless you're crafty and have time to waste stay away from this product. Just search Yale lock nest connect issues. Unfortunately they got me for three of them. Support is an absolute joke. That is to be expected. Terribly sensitive if your cylinder isn't perfectly centered in the receiver. It will loudly announce that it's not locked while it actually is. It also populates a warning through the app which is comforting when your kid or wife leaves the house promoting you to make a phone call asking them if they in fact locked your door. Waste of hard earned money. Next time I'll purchase from an actual lock company brand not a Google spin off.

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      We're sorry to hear about the issues you've experienced with your Nest x Yale lock, and we'll be happy to look into this further with you if you can reach out to us through one of our support channels found here: Nest.com/help Nest

  • Rated 5 out of 5 stars

    Great lock

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works every time, no issues so far. Looks great on door as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth spending on this

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best lock I had so far Looks are what attracts me the most

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best smart home item i have just love it .....

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love best

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Big fan of nest. Wish they made it in matte black though

    I would recommend this to a friend
  • Pros mentioned:
    App integration

    Rated 5 out of 5 stars

    Nest the world

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the whole nest ecosystem has been working out for me. i have this and several other of the nest thermostats and managing them in the app is awesome is the door locked? - i dont have to get up and look anymore - i just lock it from my phone!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    EXCELLENT

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are in love our new smart lock super recommended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This lock is awesome. I love it!! And want another one for the back door

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent and integrates well into the Nest app with all my other Nest products. Easy to install and looks and works excellent.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good product

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product. Easy to set up. Reliable control over Google home. Bu t kind of expensive.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Best products

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved this nest product I have the entire nest system in the home and it gives me peace of mind

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great locks

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have two of them. Great app control and functionality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Smart Lock

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After trying a c few others I found this one to be the overall best

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love thid

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great lock. Can add users anytime with app. Works well with google.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gray camera

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love that I can unlock from my phone when I’m not home

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best lock ever

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product.. Good Buy!!........................

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart lock

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this lock a lot. It is very convenience for guests.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the wait

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have a lot of Nest products, so this works great with the security system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works as expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Directions was pretty straight forward so far works like it should

    I would recommend this to a friend