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Customer reviews

Rating 4.6 out of 5 stars with 2890 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers recognize the Smart Lock Wi-Fi Replacement Deadbolt as user-friendly, easy to install, and a secure option for home security. The app integration, quality build, responsive keypad, good battery life, compatibility with smart home systems, and appealing design are also appreciated. However, some customers have reported connectivity issues and limitations with voice control functionality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 126 Showing 2,501-2,520 of 2,889 reviews
  • Rated 5 out of 5 stars

    Great door lock

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can’t beat this door lock for the price. Definitely reccomend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product I totally recommend!! Greatest great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product I totally recommend!! Greatest great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Smart Home Accessory

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very well made product, albeit it on the pricey side.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great and so handy to have!!! It was a bit tricky to install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what I needed to let dog sitters and house sitters in and out

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great addition to our home.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that I can check to make sure the door is locked.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Huge waste of money.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've bever had a name brand product so far from the reviews... It feels cheap, very plasticy and the touch pad isn't flat... The yale and nest installation processes are vague and you haveto do them in a particular order. None of this is noted anywhere. The documents, paper and online, are all out of date and different from reality. The lock worked okay for about a day, but just okay. The loudest setting isn't loud enough for actual keypad usage, can't tell if it's locked or if the keys are being pressed by sound. Then the keypad died and went through a bunch of hoops to be told it would be 5 to 7 days to get a warranty claim processed on a $300 plastic lock, if I didn't like it I could return it.

    No, I would not recommend this to a friend
    • Brand response from Google Team
      Posted .

      Hi, StevenL. We're very sorry to hear that your Nest x Yale Lock Wi-Fi doesn't meet your expectations. We appreciate and value your feedback, thank you for bringing this to our attention. Our commitment is always to be ahead of the curve. Rest assured, we'll pass your feedback on to the appropriate department. If you need technical support, please don't hesitate to contact us through the following link: https://support.google.com/googlenest/gethelp madebygoogle

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent and integrates well into the Nest app with all my other Nest products. Easy to install and looks and works excellent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great choice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfect! Operates from anywhere and the features are amazing!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for my office

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is great for my office. Each emplotee has a different code.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Like it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice to know if your door is locked. Interface with alarm system is a nice feature.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good with this Nest Product. The System works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love these things

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have three of these and am very happy NEST came out with these!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent item!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    get rid of your keys and receive alerts when someone comes inside

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ok except for Google

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic system, but not a fan of the tie into Google services.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to set up and use.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is worth every penny. I recommend it for every door.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Simple and effortless

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product!! Worth every penny of it... very happy with it

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Trouble with the App. Nest or Google Home?

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the lock. Difficult time figuring out how to use the app as Nest sends me to Google Home and Google Home asks me to link to the lock but I can't figure out how to do it. Google Home is not very intuitive. Nest was much more but now I'm in this loop and can't use either.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up isn’t the easiest but once it’s connected, it’s the best!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great lock.... but

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have waited year's for this lock like the Nest integration but hate or doesn't sync with Alexa

    I would recommend this to a friend