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Customer Ratings & Reviews

Your price for this item is $239.99
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The comparable value price is $299.99

Customer reviews

Rating 4.6 out of 5 stars with 2886 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers enjoy the ease of use, installation, and the security features of this smart lock. Positive feedback also highlights the app integration, keypad responsiveness, and the lock's overall quality and appearance. While some users experienced connectivity issues, many appreciate the auto-lock functionality and compatibility with smart home systems. The sleek design and good battery life were also frequently praised.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 126 Showing 2,501-2,520 of 2,885 reviews
  • Rated 5 out of 5 stars

    Love these things

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have three of these and am very happy NEST came out with these!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent item!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    get rid of your keys and receive alerts when someone comes inside

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Simple and effortless

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product!! Worth every penny of it... very happy with it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to set up and use.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is worth every penny. I recommend it for every door.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Im satisfied with this

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It only a few days i used it...well so far so good, no complaint

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good lock! one step and can make it grate..

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    does not Indicate: door locked but not closed. easy to solve!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Smart Lock

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Integration with Nest app and Google Services.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love the Nest/Yale lock. Looks fantastic and works well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up isn’t the easiest but once it’s connected, it’s the best!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great lock.... but

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have waited year's for this lock like the Nest integration but hate or doesn't sync with Alexa

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great resolution

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    exactly what i needed to feel like i am controlling my property

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    finishing up my automation of the house and this worls well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great lock

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it I don’t wonder if I locked door anymore !!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    High quality

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best option out there. Love the oil rubbed bronze color

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good lock, hard to set up

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In overall is an okay product. A big challenge was to set up an intermediate device called NestConnect which makes the YALE lock accessible to your WIFi network. Without the NestConnect the device does not work with NEST. Extremely challenging to setup due to poor network connectivity.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    2 thumbs up

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Does what its supposed to. Kinda pricey though.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing smart lock

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t need to worry about key anymore. This is really good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent lock

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Nest products and this keyless lock - goos value

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good lock

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lock seems to work good as expected. Still new to me.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Offline

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The lock functions as a very expensive deadbolt without WiFi most of the time. There’s a terrible flaw that you should look up online before buying this lock. Short version—When the lock goes offline (could be for multiple reasons) it will not reconnect automatically. The result, I have had to do a factory reset several times after installing this deadbolt and am completely fed up with Nest. The lock still functions as a lock; however the main point of buying this one was to be connected to the internet. I should have bought the Ring instead.

    No, I would not recommend this to a friend