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Customer reviews

Rating 4.6 out of 5 stars with 2890 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers recognize the Smart Lock Wi-Fi Replacement Deadbolt as user-friendly, easy to install, and a secure option for home security. The app integration, quality build, responsive keypad, good battery life, compatibility with smart home systems, and appealing design are also appreciated. However, some customers have reported connectivity issues and limitations with voice control functionality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 127 Showing 2,521-2,540 of 2,889 reviews
  • Rated 5 out of 5 stars

    Great lock

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it I don’t wonder if I locked door anymore !!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    High quality

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best option out there. Love the oil rubbed bronze color

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing smart lock

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t need to worry about key anymore. This is really good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Lock

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The lock is awesome. There’s nothing to not like about it. Buy it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent for home security

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This system gave me the feeling of home security from the start.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent lock

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Nest products and this keyless lock - goos value

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good lock

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lock seems to work good as expected. Still new to me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Auto repair manager

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good service the product was good just the way was described

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Offline

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The lock functions as a very expensive deadbolt without WiFi most of the time. There’s a terrible flaw that you should look up online before buying this lock. Short version—When the lock goes offline (could be for multiple reasons) it will not reconnect automatically. The result, I have had to do a factory reset several times after installing this deadbolt and am completely fed up with Nest. The lock still functions as a lock; however the main point of buying this one was to be connected to the internet. I should have bought the Ring instead.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good lock, hard to set up

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In overall is an okay product. A big challenge was to set up an intermediate device called NestConnect which makes the YALE lock accessible to your WIFi network. Without the NestConnect the device does not work with NEST. Extremely challenging to setup due to poor network connectivity.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So practical to make sure the house is lock by a click.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart Lock

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great smart lock. Only issue is it doesn’t work with Alexa

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    2 thumbs up

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Does what its supposed to. Kinda pricey though.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Smart Lock

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had this for a few weeks now. Works great!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank you

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for the price...I would recommend to use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing fantastic extraordinary unbelievable product

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 3 out of 5 stars

    Easy use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use but needs a separate room besides phone app.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great especially for those who loose house keys

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will be purchasing another for the back door soon.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Once installed it’s great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a problem with hub but Yale took care of it promptly

    I would recommend this to a friend