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Customer Ratings & Reviews

Your price for this item is $299.99

Customer reviews

Rating 4.6 out of 5 stars with 2885 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers enjoy the ease of use, installation, and the security features of this smart lock. Positive feedback also highlights the app integration, keypad responsiveness, and the lock's overall quality and appearance. While some users experienced connectivity issues, many appreciate the auto-lock functionality and compatibility with smart home systems. The sleek design and good battery life were also frequently praised.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 15 Showing 281-300 of 2,884 reviews
  • Pros mentioned:
    Quality

    Rated 5 out of 5 stars

    Great lock with good integration with Google Home

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This lock is very good quality. The display gets bright. It has good integration with Google Home. It also has great battery life. Overall, love this lock!

    I would recommend this to a friend
  • Pros mentioned:
    App integration, Ease of use

    Rated 5 out of 5 stars

    Such convenience!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is wonderful to not have to mess with keys of my hands are full- just tap a button when I’m leaving for work and off I go! It’s also nice to be able to give house sitters a code when we travel.

    I would recommend this to a friend
  • Pros mentioned:
    App integration, Ease of use

    Rated 5 out of 5 stars

    Better than a key for kids

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for kids to be able to let themselves in and not lose keys, super easy to install and setup.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Love our new Nest x Yale lock!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love our new Nest x Yale lock! Installation was a breeze and very user-friendly. I love the sleek design and the convenience of managing everything through our Google Home.

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Security

    Rated 5 out of 5 stars

    Easy to use and install

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yale Lock is simple to install. Feels very secure on the door. Easy to use, keypad lights up when you touch the Yale logo, helping to ensure a longer battery life. Works well with the app also.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Easy to install and use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This unit is easy to install and works very well. You really need to have a need for a keyless lock as it can take a while to get your phone out over a key. The keypad is also a big help. And it's nice to see it as part of the Nest family on your app.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Liking it yale-ot

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this out of need. Needed painters to be able to get in and out of house when I wasn’t there. It was easy to install on both the door and my phone. Has been great to provide people w their own codes and see when they entered and when door is locked. Haven’t had any issues in ~1 month of use. Still slightly scared that one day I will kill battery and not be able to get into my house as it doesn’t have key option, but have stashed an extra battery and have another door that would open w key.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi iShop, thanks for letting us know of your feedback about the Nest x Yale Lock. We understand how frustrating it can be not to be able to get into your house when the lock’s batteries are dead. The Nest app can send you a notification when the lock’s batteries are getting low, and another notification when they’re critically low. You’ll have enough time to change the batteries before they run out. Also, you can hold a 9 Volt battery on the contacts at the bottom of the lock that will temporarily charge the lock, so you can enter your passcode on the keypad to lock or unlock it.

      We care about your experience. Please let us know at the following link if you have any concerns or questions about the features and functionality of the lock: https://support.google.com/googlenest/gethelp Nest

  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Love the Nest deadbolt

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. Works well with Google Nest system. Installed myself. Easy.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy set up and working great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was fairly easy to set up. We use this for a remote Airbnb site and it is easy to set up individual passcodes that we can use indefinitely or for a limited time. Works seamlessly with Nest.

    I would recommend this to a friend
  • Pros mentioned:
    App integration, Ease of use

    Rated 5 out of 5 stars

    Best Smart Lock on the Market

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced our old push button combo lock with the Nest Smart lock and love it. Easy to install and very convenient features. I love the fact I can lock/unlock the door from my app. Also easy for kids to use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Security

    Rated 5 out of 5 stars

    Great lock

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like everything about this lock. You can put it under do not disturb and no one can open the lock. I love it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Keyless entry

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    BEST lock ever. We replaced it with another keyless entry, which was useless. This one has every feature, and is so quiet and easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    super convenient

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After getting locked out of the house we decided to purchase smart lock. This is great, no fumbling for your keys when your hands are full. Easy to use. Nice appearance.

    I would recommend this to a friend
  • Pros mentioned:
    App integration

    Rated 5 out of 5 stars

    Amazing lock

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second one I bought an loving it. Just to able to open the lock from work or anywhere is amazing the kids don’t need keys anymore an it tell u who open ur door an time it was open

    I would recommend this to a friend
  • Pros mentioned:
    App integration, Installation

    Rated 5 out of 5 stars

    Best Door Lock We’ve owned

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great lock. Super easy to install, easy set up, and it looks fantastic. Well worth the money. Integrates perfect with the Nest app and other items.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best decision I made to purchase. Easy to install and no more keys!! Great for Kids and can be program differently for all members so you know who's coming in.

    I would recommend this to a friend
  • Pros mentioned:
    App integration, Ease of use

    Rated 5 out of 5 stars

    great lock and very easy to install

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very easy to install, and use , works great with app on your cell, so that you can open and lock your door while away from the house. I highly recommend this if your house.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Waaaay better than Kwikset!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We owned a Kwikset keypad lock previously, which was a TERRIBLE item! So bad, that it became a game to see who could unlock the front door with the least amount of attempts! We decided to trade it after an unfortunate bathroom incident…. Now THIS keypad lock from Yale is the BEST thing since sliced bread! I can even control it from my phone! Great item! Easy install, and it WORKS!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great WiFi lock

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I've no issues with this lock. It's been in place for about 2 months now. It is installed in a vacation home and its been great being able to remotely assign passcodes to renters and also have a log of when the lock is used. It's also nice to be able to assign date ranges to the password. My only concern is making sure that the deadbolt doesn't jamb as the seasonal alignments of the door happens. I added a very large plate for the deadbolt to set into so hopefully this will head off that problem. Of course if the bolt isn't perfectly aligned with the hole and you are not there to "adjust" the door it simply won't lock. That would be a problem when using it remotely over WiFi.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Awesome product, makes my life easier.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful, premium smart lock that adds style and convenience to our home and lifestyle. We didn't feel comfortable giving a key to my son as we were afraid he would loose them. With the Yale lock we simply gave him a code, showed him how to use it, and problem solved! Same deal for our dog-sitter when we go out of town. Now we don't worry about who has a key to our home. We simply assign a code, set a schedule or expiration date, and it works like a charm. I'm an avid DIY'er and struggled just a bit to get the alignment just right. Unless you own all the tools necessary and feel absolutely comfortable, please have this installed professionally.

    I would recommend this to a friend