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Customer Ratings & Reviews

Your price for this item is $299.99

Customer reviews

Rating 4.6 out of 5 stars with 2885 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers enjoy the ease of use, installation, and the security features of this smart lock. Positive feedback also highlights the app integration, keypad responsiveness, and the lock's overall quality and appearance. While some users experienced connectivity issues, many appreciate the auto-lock functionality and compatibility with smart home systems. The sleek design and good battery life were also frequently praised.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-320 of 2,884 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install works great and very convenient! Looks great

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Quality

    Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an all around excellent smart lock. High quality components. Well designed and ready to use app. Perfect installation and set up instructions. Google Assistant integration. Just perfect.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Installation

    Rated 5 out of 5 stars

    Easy to use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have loved having this at our home. Its is easy to use and it was somewhat easy to install. My son loves that he can easily unlock the door to help us when we have our hands full.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Easy Setup

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to integrate into existing Nest/Google system. Easy to setup multiple users and separate codes. Great addition to our home security system.

    I would recommend this to a friend
  • Pros mentioned:
    App integration

    Rated 5 out of 5 stars

    Great smart lock

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 3rd and always a reliable lock. Prefer this to the newer Yale lock because it works with Nest app. Best part if the privacy feature that doesn’t illuminate the buttons. Impossible to enter code without a phone. 100% control of access. Bought on sale at Best Buy—always the best prices.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Recommended

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this item, it has a nice finish and hands down the best and easiest set up than other I have tried. Only thing is it doesn't have one feature my other lock had. Works with Google home!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome! Easy to use and I love the auto lock. Geek squad had little trouble installing in - took 3 hours, but I think they had never installed one before!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Nest X Yale

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great lock. Just wish it had door sense like the August lovknit replaced. Otherwise great lock easy to install. The keybpad is great, unlike the primitive and hard to use August key pad (which btw required numerous imputa of code to work and which I had tk replace one).

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    loving it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to use and i love how modern it looks at my front door.

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Security

    Rated 5 out of 5 stars

    Easy to install. Easy to use. Love it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this love lock. Safer than a hide-a-key and the different codes let me see who’s coming and going. Swaps out with a conventional deadbolt super easy.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    I’m so in love

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best purchase ever!! My daughter always leave the door unlock at night.. Now I can sleep good at night with the automatic lock and the Notification.. I love it !! Was so easy to install. So if your undecided about this , don’t be. I use my phone and key pad . Everyone has a different code to get in

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Security

    Rated 5 out of 5 stars

    useful product!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to install and operate! It makes me feel a lot safer and is very convenient for when visitors come over because of the temporary code I can create.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Works Great, As Advertised.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as advertised with the Google Nest App. The connection to Nest Guard is pretty robust. I sometimes have trouble with Nest Home connecting to a lightbulb or smart electrical outlet. I've never had an issue with not being able to control a lock. There are plenty of options where you can assign codes to individuals and you're alerted when they use their code. You can limit access by date and time too so I've allowed workers into my house and their code is only good for that day.

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Quality

    Rated 5 out of 5 stars

    Great Lock!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation was very straight forward, quality is very good, and also a major convenience in home automation. Would definitely recommend and works with Google Nest.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Love this deadbolt.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This deadbolt was easy to install, looks great and works as advertised. We installed this deadbolt on an existing door, and had to buy a 2 1/8" hole saw to drill a bigger hole in the door to accommodate the deadbolt, but the instruction were easy to follow and installation was a fun project. So far, the deadbolt has exceeded our expectations.

    I would recommend this to a friend
  • Pros mentioned:
    App integration, Ease of use

    Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one of my favorite new gadgets. Works great with the app and google assistant! Im glad I purchased this product!! Very quick and easy to install!!!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great For Home Security

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install on the door and set up on my phone. Was worried about finger prints on the keypad but can not tell anyone has ever touched it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Security

    Rated 5 out of 5 stars

    Excellent product.Easy setup.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Feeling much safer with this security lock. Very easy to set up and definitely worth the money. We can unlock the door remotely so that packages can be put in the house.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Great Smart Lock

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This lock works great. Replaced a standard deadbolt lock on a door to the garage. Hardware installation was pretty easy, straightforward following directions. The door had shifted in the frame a bit over time so the key is making sure the bolt fits easily into the latch. Like some others who reviewed this, I initially had some issues getting it to connect to the Nest Connect. I had to get them very close and it took numerous attempts. I finally got the lock and the Nest Connect within a few feet and it connected. Once it did the initial synch it was all set even with a greater distance. I love the operation and the fact that I don't need a key.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Security

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The lock has been working great. The lock was easy to install and setup is pretty easy. I like the privacy mode which basically disables the keypad and add another level of security.

    I would recommend this to a friend