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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 2889 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers recognize the Smart Lock Wi-Fi Replacement Deadbolt as user-friendly, easy to install, and a secure option for home security. The app integration, quality build, responsive keypad, good battery life, compatibility with smart home systems, and appealing design are also appreciated. However, some customers have reported connectivity issues and limitations with voice control functionality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 2,888 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    loving it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to use and i love how modern it looks at my front door.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Installation

    Rated 5 out of 5 stars

    Awesome...Beautiful

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This smart lock was very easy to install and so far works like a charm. The flexibility in setting up and deleting users is truly incredible. It is a must have!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great buy.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and set up. Easy to use with the phone. Auto lock makes sure the house is locked up!

    I would recommend this to a friend
  • Pros mentioned:
    App integration

    Rated 5 out of 5 stars

    Great smart lock

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 3rd and always a reliable lock. Prefer this to the newer Yale lock because it works with Nest app. Best part if the privacy feature that doesn’t illuminate the buttons. Impossible to enter code without a phone. 100% control of access. Bought on sale at Best Buy—always the best prices.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works amazing

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a great product it works perfectly with the app and it is really easy to connect

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Security

    Rated 5 out of 5 stars

    Works GReat!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This lock is amazing and works great! Great for taking walks and not having to take a key with. You can also see when someone is entering.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Love this deadbolt.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This deadbolt was easy to install, looks great and works as advertised. We installed this deadbolt on an existing door, and had to buy a 2 1/8" hole saw to drill a bigger hole in the door to accommodate the deadbolt, but the instruction were easy to follow and installation was a fun project. So far, the deadbolt has exceeded our expectations.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Flawless

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This lock works flawlessly and allows us to control when the door is locked or open from anywhere in the world.

    I would recommend this to a friend
  • Pros mentioned:
    App integration, Installation

    Rated 5 out of 5 stars

    Excellent WiFI Lock

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The lock was very easy to install and hook up to my home network. It works flawlessly and so does the app. It is a little pricey but you get what you pay for.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    I’m so in love

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best purchase ever!! My daughter always leave the door unlock at night.. Now I can sleep good at night with the automatic lock and the Notification.. I love it !! Was so easy to install. So if your undecided about this , don’t be. I use my phone and key pad . Everyone has a different code to get in

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Security

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doorbell is great. Security is top notch. App has easy access.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Nest X Yale

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great lock. Just wish it had door sense like the August lovknit replaced. Otherwise great lock easy to install. The keybpad is great, unlike the primitive and hard to use August key pad (which btw required numerous imputa of code to work and which I had tk replace one).

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Worth your time, worth your money.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up. Easy to use and change the passcode, so I don’t have to carry keys around with me and it looks great on our front door.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Installation

    Rated 5 out of 5 stars

    Awesome lock

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and easy to install. Can check to see if doors are locked via google home. Also know when my kid gets home since it tracks each individuals code!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great smart Lock

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this for my garage door because I was always forgetting to lock it when I left the house. I love this product because you can set an automatic lock time. So whenever you leave the house it locks after a certain amount of minutes.you could always check the app on your phone to see when it unlocks and when it locks. There are other features where you could give passcodes to other family members that they could use. I haven't tried that option yet though. I have just been using my phone to unlock it before I even get to the door. Haven't had it for that long yet but so far so good.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Installation

    Rated 5 out of 5 stars

    Smart door lock

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fairly easy to install and works great. You can open the door with your cell phone and lock it. So convenient that you don’t have to carry your keys anymore.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good lock very easy to install and works pretty well just got it a month ago so will know about battery life soon but up to now perfect.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Quality

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works very well with nest products. It was very easy to install. Excellent quality and it is not an eye sore. Awesome product.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Highly recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product with easy set up. Be aware that there are two settings for the deadbolt ... one longer than the other. Paired with the rest of my Nest products easily.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Ditch Your Keys and Don't Look Back

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have this lock installed on my front and back doors. Installation is easy if your door has standard holes already drilled. Drilling new holes yourself isn't that hard if you have experience using a drill. The convenience of not having to fumble with keys is fantastic. Plus, this unit integrates with the Nest alarm system so you can set it to automatically disable the alarm when you unlock the door. We've had the front door unit for over a year and haven't had any issues.

    I would recommend this to a friend