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Customer Ratings & Reviews

Your price for this item is $299.99

Customer reviews

Rating 4.6 out of 5 stars with 2885 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers enjoy the ease of use, installation, and the security features of this smart lock. Positive feedback also highlights the app integration, keypad responsiveness, and the lock's overall quality and appearance. While some users experienced connectivity issues, many appreciate the auto-lock functionality and compatibility with smart home systems. The sleek design and good battery life were also frequently praised.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 18 Showing 341-360 of 2,884 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great smart Lock

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this for my garage door because I was always forgetting to lock it when I left the house. I love this product because you can set an automatic lock time. So whenever you leave the house it locks after a certain amount of minutes.you could always check the app on your phone to see when it unlocks and when it locks. There are other features where you could give passcodes to other family members that they could use. I haven't tried that option yet though. I have just been using my phone to unlock it before I even get to the door. Haven't had it for that long yet but so far so good.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Installation is not easy.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lock is a good idea. Installation is a hassle. It has to be perfectly aligned to operate. Any insulation etc on the door can result in slight misalignmnet and the lock will get stuck. I replaced part of insulation with a outside insulation tape. Nkw it misaligns on the other direction. Tricky.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Installation

    Rated 5 out of 5 stars

    Smart door lock

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fairly easy to install and works great. You can open the door with your cell phone and lock it. So convenient that you don’t have to carry your keys anymore.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good lock very easy to install and works pretty well just got it a month ago so will know about battery life soon but up to now perfect.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Ditch Your Keys and Don't Look Back

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have this lock installed on my front and back doors. Installation is easy if your door has standard holes already drilled. Drilling new holes yourself isn't that hard if you have experience using a drill. The convenience of not having to fumble with keys is fantastic. Plus, this unit integrates with the Nest alarm system so you can set it to automatically disable the alarm when you unlock the door. We've had the front door unit for over a year and haven't had any issues.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Quality

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works very well with nest products. It was very easy to install. Excellent quality and it is not an eye sore. Awesome product.

    I would recommend this to a friend
  • Pros mentioned:
    Security

    Rated 5 out of 5 stars

    Love this lock

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the design and security options when paired with phone.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    I like it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works well I love it because I don’t have to give people a key to my house. Sometimes the nest app says it not online and my wifi connection is good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replaced my August lock with Yale lock

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second one...bought it to replace my August lock b/c of battery life issues with the August lock. I could not believe the drastic difference in battery life with the yale lock. Absolutely love! Only thing i don't like about Yale that I miss with my August lock is that i can use Siri with August lock and not Yale. I believe I have to buy an extra hub for Nest devices to work with Siri; IDK...I have to do my research on this. None-the-less, I love my two Yale smart locks.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Nice Lock

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The lock is a nice lock. Installation was simple and easy. The setup is easy as well. My issues with the lock are not the lock. There are some features that I feel should be integrated, You can not unlock the door by voice command. I can understand that, for security reasons. However, you also can not unlock the door with the Google Hub. If you have a Nest Hello door bell, you can not unlock the door from the video screen of the nest. These are 2 features that I expected to be there since the lock is advertised with Goggle Nest integration. If Google can really achieve the full integration with all the systems, then I would give it 5 stars.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Works just as well as it looks!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this smart keyless entry deadbolt lock. It was really easy to setup and it looks great on the door. The lock works great and haven't had any issues since we installed it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Still standing strong.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This lock is a nice upgrade from the original Nest Yale lock. The color options are more appealing, and the appearance in general is an upgrade. The volume could be louder as i noticed it seemed quieter than the precious one we had, but it is still a sturdy smart lock.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hey there, BobbyD! Thanks for sharing your feedback on the Nest x Yale Lock, and we’re glad that you like how it looks. We hear your concern about its volume, and we’d be happy to share this along to the right team to work on improving our products and services. Meanwhile, checking the volume settings in the Home app can help. Here’s how:
      - On the app home screen, tap Settings
      - Select your lock
      - Tap Volume
      - Select Low or High.

      If help with the performance or features of the lock is needed, please direct your concerns to our dedicated team here: https://support.google.com/googlenest/gethelp Nest

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Highly recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product with easy set up. Be aware that there are two settings for the deadbolt ... one longer than the other. Paired with the rest of my Nest products easily.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Yale + Nest = Winning Combo

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love thsee door locks. Have used them in several homes we’ve had and this is the latest addition to a home. Love the fact that Yale who is imo the best at resdiential door locks pairs up with the nest system to utilize the google home app. My kids can each have their own code and i will get notified when they unlock the door!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Must buy

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is amazing. Easy to install. Always works correctly. Looks great. Highly recommend if you hate fumbling with keys.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Game changer - eliminate carrying any house keys

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this product so much that I ended up changing all three house entry doors (front, garage, and back door). We no longer need to worry about locking ourselves out of the house. It took a little longer to install my first Google doorlock but the 2nd and 3rd became a breeze in less than 20 minutes. I’m very happy that I made this change. Make sure that the color you select matches your indoor door knobs.

    I would recommend this to a friend
  • Pros mentioned:
    App integration, Security

    Rated 5 out of 5 stars

    nest x yale

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    highly recommend for use with the nest app. very reliable and secure.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Most useful smart product in my home

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I go for a lot of runs and dog walks where I don't want to fiddle with keys. This makes it easy to be able to punch in and out of my house with a code or unlock the door from my phone. It's also got a nice logging feature where everyone accessing the door can have their own unique code and the app will show you who unlocked the door at what times. The install was more finicky than I would've liked, and I needed to adjust the door ever-so-slightly in order for the lock to set correctly without a little tug on the handle but it works well now.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy with the device. Exceeded expectations with the sleek design and ease of use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    nest yale lock

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so I probably went and looked at the nest yale lock 10 times before I bought it, out of all the front door locks it was the most expensive one. but,now that I have it im glad that's the one I had picked, it was super easy to install and I have not had one problem. the instructions were super easy to follow, it only took 15 minutes max and I was done . a lot of my friends ask were the key goes.. when you leave to go somewhere its super simple to lock .just press the yale button and it locks by itself. like I said a little pricey but well worth it. thanks best buy

    I would recommend this to a friend