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Customer Ratings & Reviews

Your price for this item is $239.99
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The comparable value price is $299.99

Customer reviews

Rating 4.6 out of 5 stars with 2888 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers enjoy the ease of use, installation, and the security features of this smart lock. Positive feedback also highlights the app integration, keypad responsiveness, and the lock's overall quality and appearance. While some users experienced connectivity issues, many appreciate the auto-lock functionality and compatibility with smart home systems. The sleek design and good battery life were also frequently praised.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 19 Showing 361-380 of 2,887 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Yale + Nest = Winning Combo

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love thsee door locks. Have used them in several homes we’ve had and this is the latest addition to a home. Love the fact that Yale who is imo the best at resdiential door locks pairs up with the nest system to utilize the google home app. My kids can each have their own code and i will get notified when they unlock the door!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Lolo

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and use Like the features especially with the 9 volt battery if main unit batteries are DEAD

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Security

    Rated 5 out of 5 stars

    Great not having to search for house key!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never dig in your purse or pocket again looking for a house key. Love being able to make sure door is locked (or lock it!) When I leave the house.

    I would recommend this to a friend
  • Pros mentioned:
    App integration

    Rated 5 out of 5 stars

    Great Smartlock

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall this smart lock works as advertised. The only setback is the auto lock, the lock will lock while the door is open, it does not use the nest secure door sensor. Other than that, I highly recommend this lock! It works flawlessly via the app and works great by triggering my wemo and ihome devices when I leave or come home. Really great for automation; however, you have to make sure the automation devices you use are a "works with nest" device.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Nice smart lock

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have other nest products so was happy that they are all compatible in securing our home. Pretty easy install too

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Installation

    Rated 5 out of 5 stars

    love this lock

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this lock is my far the best of any smart lock I have previously (3) used.... easy to install and set up and really works great

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    best investment

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    once you have this you will never go back to any other lock. easy to use and program looks amazing and not caring house keys in your pocket is a plus. you will get alerts when the door locks and unlocks on your phone. you can give each of your kids there own code so you know who came home at what time. you can adjust a time for a dog walker , babysitter or the maid to come to your house for example from 1pm to 4pm Tuesday and Friday and the codes you give them only works on that time and date.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Still standing strong.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This lock is a nice upgrade from the original Nest Yale lock. The color options are more appealing, and the appearance in general is an upgrade. The volume could be louder as i noticed it seemed quieter than the precious one we had, but it is still a sturdy smart lock.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hey there, BobbyD! Thanks for sharing your feedback on the Nest x Yale Lock, and we’re glad that you like how it looks. We hear your concern about its volume, and we’d be happy to share this along to the right team to work on improving our products and services. Meanwhile, checking the volume settings in the Home app can help. Here’s how:
      - On the app home screen, tap Settings
      - Select your lock
      - Tap Volume
      - Select Low or High.

      If help with the performance or features of the lock is needed, please direct your concerns to our dedicated team here: https://support.google.com/googlenest/gethelp Nest

  • Pros mentioned:
    App integration, Ease of use

    Rated 5 out of 5 stars

    KEYLESS!!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent door lock. Easy to install. Connects quickly and easily. Works smoothly from the app. No more "lost keys"

    I would recommend this to a friend
  • Cons mentioned:
    Voice control

    Rated 4 out of 5 stars

    Works good, a little noisy and no voice UNlock

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The lock works great and was relatively intuitive to setup. However, there are 2 things that stood out to me as disappointing. 1. The lock mechanism is surprisingly noisy during operation and then has a tone that plays after it is unlocked or locked. Works properly, just seems excessive. 2. You cannot unlock the the lock via voice command through either google or nest. You can lock it though. They said it was due to security concerns, but why not make it an option to be able to do this? Why not leave it up to the customer to decide? All in all, great lock but disappointing at the same time.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works so well, the 2nd of these I bought

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had one lock for my front door. The installation takes awhile, but pretty straightforward if you are replacing an existing lock. The software to setup the lock is easy and was able to quickly add codes and schedules to give people access to the lock. I also get notifications as different codes unlock the door to make monitoring easy. I bought a second unit for the door to the garage and thought they might conflict, but it was just as easy to setup and shares codes with the other lock.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Security

    Rated 5 out of 5 stars

    Full safety!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best lock for your house to keep it secure. No need to carry keys. Easy to fix. Highly recommended to buy this lock.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Awesome smart lock!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice looking and very functional smart lock with keypad. Instructions are great, easy to install. Love it.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Simple, easy.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy installation and instructions. Also easy to manage on the app.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Security

    Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommend this lock. Easy to install. Easy to setup. Very secure. Worth the investment. Love the Google integration.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Installation

    Rated 5 out of 5 stars

    Great addition to the Home automation

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super simple. Self installed. I now have these on all the external doors!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Yale Lock

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love everything about this lock. It's awesome to not have the need to carry a key. Having the option to lock and unlock your door from your phone is amazing! I recommend this lock 100%. My only regret is not having bought this lock sooner.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Satisfied with this smart lock

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought it a few weeks ago and installed it by myself. It is easy to be installed, and functions well. It connected to our family wifi, and worked remotely in the iphone app without any problem. One short fall is the instruction was not very detailed, especially in the explanation to connect to the wifi. I give it a four star rating.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi there, Frank. Thank you for posting in your review on Nest x Yale Lock. We're happy to hear that you're enjoying your experience with the device. We appreciate your feedback and want to know more details so we can help improve your experience with the device moving forward. Please reach out to our dedicated team of specialists on our Google Help page for immediate support here: https://support.google.com/googlenest/gethelp Nest

  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good option

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the convenience of not carrying keys. It allows our daughter to easily punch in her code. This auto locks after a minute or you can lock it right behind you.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Life saver

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Id still be fumbling through my keys right now if it wasnt for this lock. Its small bright and easy to use. Im so glad it fits right in with my google home security devices

    I would recommend this to a friend