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Customer Ratings & Reviews

Your price for this item is $299.99

Customer reviews

Rating 4.6 out of 5 stars with 2885 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers enjoy the ease of use, installation, and the security features of this smart lock. Positive feedback also highlights the app integration, keypad responsiveness, and the lock's overall quality and appearance. While some users experienced connectivity issues, many appreciate the auto-lock functionality and compatibility with smart home systems. The sleek design and good battery life were also frequently praised.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 21 Showing 401-420 of 2,884 reviews
  • Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Yale/Nest door lock

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This door lock is pretty nice. Like the fact that the geofencing will know when we are home. It will loose connectivity from time to time and that seems to be an ongoing issue as we have had a few of these in different homes. I would have hoped they would have fixed the issue.

    I would recommend this to a friend
  • Pros mentioned:
    App integration, Ease of use

    Rated 5 out of 5 stars

    Awesome door lock.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No more keys! Easy to install and is ready to go. Plus you can open your door via the app

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    So easy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best dead bolt I’ve ever had. Easy to install and easy to get on line. Had this at my old house. We just moved and within a week I took off the old dead bolt and installed this. It is a little expensive but worth the money if you don’t like carrying house keys

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Quality

    Rated 5 out of 5 stars

    Perfect lock

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this smart lock! Easy to install, easy to use, way better that the other brand.

    I would recommend this to a friend
  • Pros mentioned:
    App integration, Ease of use

    Rated 5 out of 5 stars

    Great lock

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Nest Yale lock works well, easy to install and works with the nest app smoothly allowing remote lock and unlock features.

    I would recommend this to a friend
  • Pros mentioned:
    App integration, Ease of use

    Rated 5 out of 5 stars

    great lock!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love that you can unlock and lock directly from the app and set up individual passcodes for guests. Easy to install.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Nest lock

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This works amazing. It’s easy to set up and I never have to carry my keys.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Beautiful product - install can be difficult

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been converting my house over to a smart home for roughly the last 5 years. I finally jumped on this after being locked out of my house by my dog lol Install of the actual product was fairly simple. However, getting it to connect to the wifi and the included nest connect not so much. Took me a few days to finally getting it fully operational. I had some issues between my router and the nest connect. Eventually resolved with some placement adjustments. Since then its been great.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Awesome IoT smart lock, prefect for Google Home

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have 3 of these locks for all our exterior doors now and love them. We bought this one when we replaced our front door and it matches the color of our new door knob lever from a different brand perfectly. I’d recommend it if you have any other Google Home devices, as it syncs great all in one app.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Quality

    Rated 5 out of 5 stars

    Yale lock

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent quality product. Relatively easy to install.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Works as expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was looking for a lock that I could remotely operate as well as some cameras, so went with the NEST products. The lock works well - it was a bit of challenge to install as the tolerances of the deadbolt with the provided doorframe component didn't line up, and I had to use the existing doorframe piece as well as drill the opening out more - if the deadbolt doesn't have a completely friction free operation it won't work. But once I got the install worked out, it's doing what I need it to do - passcode operation for my kid getting home from school, and I can verify that the door is locked.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Security

    Rated 5 out of 5 stars

    Easy access

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With just a click of a button on your phone you can lock and unlock your door!!!!change password for each individual person!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Better than cutting multiple keys

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easier to let family and friends in rather than having to cut multiple keys. Also, allows us to track whose codes were used and when. It is easy to install, easy to set, and easy to use! And it can still be used for a certain period of time even if the power goes out! Eases my anxiety to know that I can check (and lock) the door after I have left home. Or, I can unlock/lock the door remotely if I have a guest over and I’m not at home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We came from using the August door lock and we love how this integrates with all our other Nest products. We have had no issues with it whatsoever. Batteries last about 1 month. It'll alert you if the door lock jams and is unable to lock, unlike our August which gave us false info stating it was locked when it was actually jammed. Highly recommended if youre In the Nest ecosystem. We bought ours for $250 so keep an eye out for specials.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 3 out of 5 stars

    Upgrade from manual locks

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up, connects to nest. The battery life seems good, easy to use through neat app. The one thing I am having some issues with is the response when you press the numbers manually could be improved. Sometimes you press and the response delayed you press it again and the code is wrong. Also, I am having difficulty to add another user in the app. In our case we can only use one app other have to manually key in the code.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love this

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up can suck. I had to redo multiple times the dang nest plug in port and try to get a signal. After that the system works great. I can use my app to lock/unlock the door. It's a great feature to use when the weather is not so great outside.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Security

    Rated 5 out of 5 stars

    Workes great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome when I forget my key. All I have to do it type my passcode in and I unlock my door. Would recommend to a friend!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    It was just what I needed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this lock so that if I went outside without my house keys I could get inside. The lock turned out to be exceptiona at this: it chimes when it successfully opens or locks, If I did not close the door sufficiently to lock it makes me aware, The Nest componrnt was an added bonus: I can check the status of the door, open it from my driveway. Together with my Nest /thermostat I can mobitor both using the same app.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Much needed addition

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install. Some people claimed to have to adjust holes and whatnot but this was not the issue in my case. Had the old deadbolt out and this one installed in 20 minutes. Easy to set up with nest app and assign individual pin codes for each user. Notifies me when a door is locked or unlocked and by whom.

    I would recommend this to a friend
  • Pros mentioned:
    App integration, Ease of use

    Rated 5 out of 5 stars

    Best smart lock on the market

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple. Works all the time. Integrated with my nest app. Looks great. Was able to install myself.

    I would recommend this to a friend