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Customer Ratings & Reviews

Your price for this item is $299.99

Customer reviews

Rating 4.6 out of 5 stars with 2886 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers enjoy the ease of use, installation, and the security features of this smart lock. Positive feedback also highlights the app integration, keypad responsiveness, and the lock's overall quality and appearance. While some users experienced connectivity issues, many appreciate the auto-lock functionality and compatibility with smart home systems. The sleek design and good battery life were also frequently praised.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 25 Showing 481-500 of 2,885 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Lock

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have wanted a connected lock for quite some time but wanted to wait for one from Nest since their products are great and I’m already heavily bought into their ecosystem. With four kids coming and going, this provides a great way for them to get in without having to keep track of keys. I can control the lock remotely, add temporary codes for visitors, and other features, all from my Nest app. The lock was easy to install as well.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Quality

    Rated 5 out of 5 stars

    Quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and easy to use too. Great quality product!!!

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Works great, connection to WiFi is okay

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am rating this a 4star because the Nest Connect is troublesome without the ability to troubleshoot. Mostly a Google thing but it should be easier to troubleshoot connectivity issues.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi there, Mike. Thank you for posting your review about your Nest x Yale Lock. We're sorry to learn that you're experiencing some connectivity issues with the device. It's important to us that we provide you with the best help possible and identify the cause of the issue and improve on the performance of the device. Please reach out to our dedicated support team on our Google Nest Help page for immediate support: https://support.google.com/googlenest/gethelp Nest

  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Love going keyless!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this lock! It is so easy to use and much more modern looking than a traditional lock!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Stay secured with Nest x Yale

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product, however it was slightly sensitive to install and requires a well prepared door. Once installed the keypad is secure and intuitive to use!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seemless connection with nest app and google system, easy install, overall very happy with the quality of materials. Great buy

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Keyless lock!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love it! Pretty easy to install. Took a little while to get it to connect to our wifi but overall very happy!

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Security

    Rated 4 out of 5 stars

    Great tech

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very secure and easy to install. No more keys in your pockets making big holes. Judt simply safe and secure!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Very impressed so far...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve only had the Nest X Yale Smart Lock for a few days, but so far, no issues. Struggled during installation, but only because I had to make alterations to the deadbolt hole in the doorframe to lower the plate. Make sure to take measurements from the threshold up to the jam as well as bottom of deadbolt to ensure compatibility. Setup is a breeze, and so far, has worked like a charm. Would recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Really Awesome Lock

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This lock was an upgrade from a Kwikset smart lock. Installation was really easy and took no more than 20 min. I purchased it to have more control over access to the home. I like being able to assign multiple access codes with varying access restrictions. Get alerts when door is locked/unlocked and by who. If you already have nest products and use the nest app, it is easy to add the lock to your setup.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Loving it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to do a little shaving of my door hole to get it installed. But once that headache was over. It works excellently. For the auto close I wish it could have detected if the door was open so it wouldn’t try to lock an open door. That would have added a bit more intelligence. Then it could have also notified me that the door is open. But that’s just a wishlist. It is a very good product.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Security

    Rated 5 out of 5 stars

    Awesome!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfect! Just the security we needed! Easy to set up as well.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Installation

    Rated 5 out of 5 stars

    Awesome!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everyone at home is loving it! Easy to install and to use.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great, simple and secure

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really straightforward instructions for installation and setup. Ate by step via your phone and connects flawlessly to our Google home. Being able to assign separate unlock codes for different people and able to schedule when they can open the door. All good things

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great keyless lock

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this lock hoping it had more interactions with my google home. I’ve only had it for 3 weeks now and I’ve only been able to operate it in the Nest app. Google home shows it as a device only and I can’t control the lock using google home. I’ve scheduled two geek squad tech to come out to assist me but, they were unsuccessful. It’s a great lock and I like the keyless entry with a code or using the nest app.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Lock

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are replacing an existing deadbolt this is easy to install. A few screws and a little time and you are done. As far as the features, it felt great having the ability to auto lock my door and see when it was locked/unlocked. I did end up returning this lock because I found a smart lock that suits my needs better. Had I not found the other lock I would definitely have kept this one.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Nice to be able to open lock from anywhere

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Historically I never locked my house. Recently due to a medical situation, I needed to be able to lock/unlock the door when needed. I combined this with a Chamberlin MyQ so I can let people put food in the fridge in garage and lock the door into house at same time. A bit pricey, but product works great. My only issue was that the holes on the door my line up perfect...i had to use the Dremmel to sand out a little of the opening and it worked perfect.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great lock

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome lock! Easy to install and use. Looks great too!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Looks great and works flawlessly

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and works great. Even easier to use in the app .

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Installation

    Rated 5 out of 5 stars

    Door lock

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple and easy to use. Install was painless and simple

    I would recommend this to a friend