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Customer Ratings & Reviews

Your price for this item is $299.99

Customer reviews

Rating 4.6 out of 5 stars with 2886 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers enjoy the ease of use, installation, and the security features of this smart lock. Positive feedback also highlights the app integration, keypad responsiveness, and the lock's overall quality and appearance. While some users experienced connectivity issues, many appreciate the auto-lock functionality and compatibility with smart home systems. The sleek design and good battery life were also frequently praised.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 28 Showing 541-560 of 2,885 reviews
  • Rated 5 out of 5 stars

    The lock we have been needing the whole time!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think that the purchase of this Nest Yale Smart Lock was one of the BEST things I have bought in such a LONG time!!! First, it has excellent reviews (which mine is one of), but secondly.... it's a YALE lock... one of the BEST lock manufacturers out there. My wife and I decided that we were tired of losing keys, not finding them, or not being able to give friends/relatives keys, etc. NOW with this Nest Yale Smart Lock.... not only can we open our door with the app, but we can give friends/relatives their own codes to get in. AND... the best part... what if we forgot to lock the door when we go out? Not only does the Nest App ask you to lock it because it doesn't detect us home, but I can manually check the App to make sure the doors are locked (we bought two of these). Installation was simple. Quality of build... excellent!!! Definitely a great purchase!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Awesome lock

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been using this smart lock for over a year now. It works great and has given me no issues whatsoever. My only issue is that my wife keeps accidentally changing the entry code when I'm not home. Hopefully she will text me the new code soon. It's raining out here now and I'm hungry.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Cool additional and easy to set up

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I installed this by myself was pretty simple and if you are somewhat handy or installed a door knob you can figure this out without paying for the install. Works nicely so far as i have had it for about a week now.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Quality

    Rated 5 out of 5 stars

    Great smart lock

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use Good quality smart door and it looks great

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love this lock

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to install and use. I thought it was going to be a pain but it's not, just be handy with tools and read the instructions. Fingerprints are seen on the surface after awhile but they are easily wiped away. If it was a smudge proof surface I would like that better

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Installation

    Rated 5 out of 5 stars

    Easy

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and install. This is my favorite so far

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good Features but has a Poor Display

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The lock and all it's feature work great. It is easy to install. Only problem is the digital display. When the sun is shining directly on it, the numbers can barely be seen. Very difficult at times to use.

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi there, JoeW. Thanks for the review you shared. We’re glad that you like the Nest x Yale Lock and its features. We hear your concern about the keypad display when directly exposed to sunlight, and we’ve taken note of your feedback. If you need immediate support around the performance or functionality of the lock, contact us anytime and we’ll gladly help you, here: https://support.google.com/googlenest/gethelp Nest

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    No more keys to get lost

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fairly simple to install and easy to set up. The ability to unlock your door from your phone makes it a breeze getting in your house when you're drunk at 2:00 am. No more fumbling with keys! Taking a trip out of town and need to let someone in to take care of your pets? Give them their own access code instead of hiding a key under the mat.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    There is only one Yale

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Waited years for this lock to come to market as I have multiple other Nest products. Setup was super easy and ties into the Nest environment to keep my home secure. Batteries last On average 3 Months with a family of 7 going in and out during the day. Know when the kids get home or when someone leaves. Best lock on the market.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great Investment!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install, looks amazing and super happy about this purchase!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Nest x Yale - Smart Lock

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the ability of the Nest X Yale - Smart Lock to allow the owner of the home to control access remotely via Wi-Fi. Easy to self-install and use with the Google Nest app and Google Home App.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing work. Easy to set up. Works with iPhone and android.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Nice and easy smart lock

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I replaced my original hardware with this smart lock and it’s pretty good. Fairly easy install and programming for any newbie. I just got it so I’m still interested to see how long it takes to change out batteries. The only thing is that there is no key access so any issues arise you will need a backup to get in the house (i.e. backyard, garage) if it doesn’t unlock. But overall I’m liking it thus far.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great addition to smart home

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great addition to my smart home. Easy to install and easy to connect to the home wifi, it already served its purpose twice with people that needed to get in while I was away. Beats going through the garage with a code.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works Better Than Expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After much research, I chose this device for our new house. It has not disappointed me. Installation and set-up were easy. In less than an hour I had it up and running. Operation has been flawless. One of the best features is the temporary pass code settings which I have used successfully a couple times. Overall, I am very pleased with the Nest Yale Smart lock.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Protection

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this lock!! The keypad doesn't hold fingerprints, so I don't have to clean it monthly for worry someone will trace the codes. The voice is easily heard (may or may not be great) when the lock doesn't secure. The ability to set up codes for vendors, family, and friends is so great and the connection is stable, even through storms.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Genius Lock

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super convenient and completely customizable. I love that you can give many different passcodes to different people and that you can unlock it from anywhere so long as it is connected to wifi. It's also a neat and simple design that makes it so elegant.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product exceeds expectations. We are working on making our home a smart home and this was a very good purchase. I do wish that Nest integrated with Alexa products (specifically the cameras), but the product is very easy to install and set up for multiple users. Will most likely purchase different smart locks for the rest of the exterior doors due to price.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Easy to install

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product, easy to install and setup with existing Google home devices.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Makes a lot easier to go in and out. If you have a cleaning lady or family going over you can just give them an access code and boom theyre in.

    I would recommend this to a friend